In‑Person Tennis Customer Support Specialist

In‑Person Tennis Customer Support Specialist

Full-Time No working from home possible
LTA
A national sports organization in Greater London is seeking a Customer Support Specialist to deliver high-quality customer support and innovative solutions. This flexible role requires working 35 hours a week in person at the National Tennis Centre from May to July 2026. Ideal candidates should have experience in customer service, strong communication skills, and a commitment to inclusivity. Join us in promoting a welcoming and diverse tennis community. #J-18808-Ljbffr
LTA

Contact Details:

LTA Recruitment Team

How to prepare for a job interview at LTA

Know Your Tennis

Brush up on your tennis knowledge! Familiarise yourself with the latest trends in the sport, major tournaments, and the organisation's role in promoting tennis. This will show your passion for the game and help you connect with the interviewers.

Showcase Your Customer Service Skills

Prepare specific examples from your past experiences where you provided exceptional customer service. Think about challenging situations you faced and how you resolved them. This will demonstrate your problem-solving abilities and commitment to high-quality support.

Emphasise Inclusivity

Since the role focuses on promoting a welcoming and diverse community, be ready to discuss how you can contribute to inclusivity in the tennis environment. Share any relevant experiences or ideas that highlight your commitment to creating an inclusive atmosphere.

Practice Your Communication

Strong communication skills are key for this role. Practice articulating your thoughts clearly and confidently. You might even want to do a mock interview with a friend to get comfortable with answering questions and engaging in conversation.