At a Glance
- Tasks: Lead retail strategy and expand a leading women's health brand internationally.
- Company: Join a founder-led brand making waves in women's health.
- Benefits: Competitive salary, bonuses, share options, and hybrid working.
- Other info: Inclusive workplace encouraging diverse applicants.
- Why this job: Be at the forefront of a brand's international growth and make a real impact.
- Qualifications: Experience in managing national retail accounts and launching brands internationally.
The predicted salary is between 60750 - 74250 £ per year.
Location: London (Hybrid)
Type: Full-time | Permanent
Salary: Up to £80,000 + bonus + share options
This one’s for someone who wants to keep growing a brand’s UK retail, take it international, and own both.
We’ve partnered exclusively with a founder-led brand that’s one of the UK’s leading names in women’s health. It’s stocked nationally across grocery, pharmacy and health retailers, and next year it goes international - starting with the Middle East, then Europe and the US.
They’re looking for a Head of Retail to own the retail channel and take it into new markets. If you’ve grown rate of sale with national retailers and want to build something bigger, this could be the one.
The role:
- This is a senior commercial role reporting to the Founder & CEO.
- You’ll own the retail and wholesale strategy and the full retail P&L, across existing and new partners in the UK and internationally.
- You’ll work across commercial, operations, brand and marketing, making sure retail is proactive, data-driven and aligned with the wider business.
Key responsibilities:
- Own the retail P&L - revenue, contribution margin, trade investment and forecasting.
- Lead JBPs, range reviews, promotions and trading terms with national grocery, pharmacy and health & beauty retailers.
- Grow rate of sale, distribution and new retail wins.
- Build the international go-to-market, choosing the right route for each territory, negotiating terms and owning each market’s P&L.
- Work with Operations on stock forecasting, so hero SKUs stay on shelf.
- Run retail launches and activation with Brand & Marketing.
- Build the reporting and processes that make retail a predictable growth engine.
About you:
- Proven experience managing national retail accounts in consumer health, beauty or FMCG.
- A track record of growing rate of sale within UK retailers.
- Has launched or managed a brand in at least one international market, distributor-led or direct.
- Commercially sharp: confident with forecasting, margin and trading analysis across currencies.
- Sets the strategy and still enjoys doing the work.
- Happy to travel internationally.
- Supplements or VMS experience is a plus.
- Relationships in Middle East pharmacy or health retail would be a bonus.
- Arabic or a second European language would also help but not mandatory.
We are committed to creating an inclusive and diverse workforce and encourage applications from candidates of all backgrounds, ethnicities, genders, ages, sexual orientations, religions, and abilities.
Head of Retail in London employer: LT Talent
Join a dynamic and fast-growing beauty and personal care business that values innovation and creativity. With a strong focus on employee development, you will have the opportunity to enhance your skills in a supportive remote work environment, while also enjoying the flexibility of occasional travel to our North West offices. Our inclusive culture fosters collaboration and encourages diverse perspectives, making it an excellent place for passionate individuals looking to make a meaningful impact in the industry.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Retail in London
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like LT Talent, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like LT Talent!
We think you need these skills to ace Head of Retail in London
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at LT Talent, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at LT Talent and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show LT Talent that you’re ready to jump in and contribute right away!
How to prepare for a job interview at LT Talent
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
