Type: Permanent | Full-time
We’ve partnered exclusively with an investment-backed, founder-led wellness start-up entering its next stage of growth.
They’re looking for a Head of Operations to become a genuine strategic and operational partner to the Founder.
This is much broader than supply chain - you’ll own the core operation, build better processes, support commercial projects, launch new products and champion smarter automation across the business.
What we’re looking for
We’re particularly interested in people who have already operated as a Head of Operations, Senior Operations Lead or similar within a start-up or scale-up environment.
What you’ll get involved in
- Own and develop the wider operations function
- Work closely with the Founder on strategic, commercial and special projects
- Build scalable processes and infrastructure as the company grows
- Champion automation and AI across the business, reducing manual work wherever possible
- Oversee supply chain, inventory, demand planning, 3PL and fulfilment
- Support growth across DTC, retail, B2B and Amazon
- Lead operational delivery of NPD and product launches
- Manage and develop supplier, manufacturer and 3PL relationships
- Own operational KPIs and provide clear commercial insight
- Work alongside Finance on budgets, forecasting, margin, COGS and working capital
- Build and develop the operations team
- Pick up the new, unplanned and occasionally slightly chaotic projects that naturally come with scaling a founder-led business
Ideally, you’ll have:
- Experience within a seed-stage or later start-up / scale-up
- Worked directly with a Founder or CEO
- Built processes and operational infrastructure from scratch
- A broad operational remit rather than purely supply chain
- Strong commercial judgement
- Hands-on experience with automation, AI or workflow improvement
- Consumer product experience - ideally wellness, beauty, supplements or FMCG
- Experience across DTC and retail
- Supply chain, inventory, 3PL and fulfilment knowledge
- NPD / product-launch exposure
This is such an exciting opportunity to be right at the heart of a fast-growing founder-led business and help shape what it becomes next.
We are committed to creating an inclusive and diverse workforce and encourage applications from candidates of all backgrounds, ethnicity, genders, ages, sexual orientations, religions, and abilities.
Due to the high volume of applications we receive, if you have not heard from us within 7 days of submitting your application, unfortunately you have not been successful on this occasion. However, we thank you for your interest and encourage you to apply for future opportunitie s.
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Head of Operations employer: LT Talent
Join a dynamic and fast-growing beauty and personal care business that values innovation and creativity. With a strong focus on employee development, you will have the opportunity to enhance your skills in a supportive remote work environment, while also enjoying the flexibility of occasional travel to our North West offices. Our inclusive culture fosters collaboration and encourages diverse perspectives, making it an excellent place for passionate individuals looking to make a meaningful impact in the industry.
