Residence Support Officer

Residence Support Officer TN11 – Hadlow £28,130 per annum Full Time An exciting opportunity has become available at our partner College in Kent for a Residence Support Officers to join their dedicated residential team at one of their campuses who were rated outstanding by Ofsted in June 2024. You’ll play a key role in supporting the wellbeing and personal development of students aged 16-18 living on campus, many of whom are experiencing independent living for the first time. Role can be temp to perm if preferred. Working as part of a supportive team, you’ll help deliver high-quality pastoral care and encourage student engagement in both academic life and a wide range of personal and social development opportunities. This includes involvement in Learner Voice initiatives, the Student Union, and Health & Wellbeing activities. This position follows a rota-based schedule, with shifts ranging between 8am and 1am throughout the whole year (days, evenings, nights and Sunday\’s). You will also be part of an emergency ‘on-call’ rota, typically covering one shift per week. Shifts 8am-4pm / 10am-6pm / 3pm-11pm or 5pm – 1am. No work from 7pm Friday to 5pm Sunday. Key Responsibilities: * Ensure the safety, wellbeing, and positive engagement of residential students. * Support students in adjusting to independent living and participating in college life. * Help plan, coordinate, and deliver a varied enrichment programme tailored to students’ needs. * Promote a safe and inclusive environment, upholding behaviour standards and safety procedures. What We’re Looking For: * A strong understanding of student welfare and safeguarding, with knowledge of relevant legislation and residential provision standards (training will be provided). * Minimum Level 3 qualification in a related field such as social care, youth work, mentoring, or informal education. * At least Level 2 qualifications in English and Maths. * Excellent communication, organisation, and IT skills. * A genuine ability to connect with students and collaborate effectively with staff and external partners. * Experience in education or residential settings, and awareness of challenges affecting student engagement, is desirable. If you\’re passionate about supporting young people and creating a safe, enriching living environment, we’d love to hear from you! Accommodation: The college have onsite accommodation, should you wish to explore this. The Benefits: In addition to a competitive salary, you can expect the following benefits. * 33 days’ annual leave (including Christmas / New Year break), plus bank holidays. * Enrolment onto the People’s Pension Scheme * Access to free parking and a number of onsite facilities, including gyms, restaurants and coffee shops