IT Trainer in Liverpool

We are recruiting an IT Trainer to actively promote the use of technology across the organisation and provide assistance and support on new and existing systems. The role is central to the design, delivery and management of formal and informal IT training. This includes classroom-based sessions, drop-ins and remote training, with a focus on new technologies and the IT and associated systems used by staff and students.

Key responsibilities include:

• Delivering IT training in formal and informal settings, including remote sessions
• Managing, developing and maintaining IT training courses for new and existing applications
• Designing course materials such as manuals, hand-outs, e-learning content and exercises
• Evaluating training effectiveness and maintaining records of learner development
• Carrying out training needs analysis and skills gap assessments
• Providing support and guidance on IT training-related enquiries
• Participating in user group meetings to understand business and user needs to be delivered from both systems improvements and training
• Assisting with the implementation and adoption of major IT systems and projects
• Monitoring course feedback and making relevant improvements
• Advising colleagues on the use of existing and new technologies
• Manage and contribute towards medium and long term coordinated planning based on LSTM’s objectives to keep the organisation up to date with developments in AV and IT

This role is ideal for someone enthusiastic about IT training, continuous improvement and supporting staff and students to adopt technology effectively.

The successful candidate will have:

• A recognised IT training qualification or previous experience in an IT training role
• Evidence of up-to-date knowledge to keep abreast of changes within the computing and AV environment
• Experience delivering IT training within a business IT and AV environment
• Experience using and training Microsoft 365 applications, including Outlook and Microsoft Teams
• Strong communication and presentation skills, with the ability to explain technical concepts to non-technical audiences
• The ability to quickly learn new technologies and adapt training accordingly
• A flexible approach and the ability to work both independently and as part of a team
• A commitment to equity, diversity and inclusion

Additional benefits of joining LSTM:

• Generous occupational pension schemes
• Government backed “cycle to work” scheme.
• Affiliated, discounted staff membership to the University of Liverpool Sports Centre
• A range of additional family friendly policies

Application Process: To apply for the position please follow the apply link and upload your CV and covering letter. Due to the volume of applications, we may close our vacancies early. It is therefore advisable to apply as early as possible if you would like to be considered for a role. Interviews will be held in the week commencing 16 February.

Inclusion is central to our values at LSTM. We seek to attract and recruit people who reflect the diversity across our communities, regardless of sexual orientation, gender identity, ethnicity, nationality, faith or belief, social background, age and disability. LSTM selects candidates based on skills, qualifications, and experience. We welcome conversations about flexible working; and applications from those returning to employment after a break from their careers.

About LSTM: Founded in 1898 and the oldest of its kind in the world, the Liverpool School of Tropical Medicine (LSTM) is an internationally recognised centre of excellence for teaching and research in tropical diseases. Through the creation of effective links with governments, NGOs, private organisations and global institutions and by responding to the health needs of communities, LSTM aims to promote improved health, particularly for people of the less developed/resource poorest countries in the tropics and sub-tropics.