At a Glance
- Tasks: Support transformational projects by analysing and improving business processes with AI and automation.
- Company: Join LSL Estate Agency Franchising, a leader in property services with a collaborative culture.
- Benefits: Enjoy a hybrid work model, competitive salary, and opportunities for professional growth.
- Other info: Be part of a dynamic team with diverse projects and excellent career advancement opportunities.
- Why this job: Make a real impact by optimising processes and introducing innovative technologies.
- Qualifications: Strong Excel skills and exposure to business analysis concepts are essential.
The predicted salary is between 35000 - 45000 £ per year.
LSL Estate Agency Franchising is looking for a proactive and detail-oriented Business Analyst to support our team in delivering transformational projects to our Estate Agency Franchisees across our LSL brands. The role is offered on a permanent full-time position on a Hybrid basis from our Newcastle based office.
Role Purpose
To support the Change & Transformation Team in understanding, analysing, and improving business and system processes across LSL. This role will help uncover how work is currently done, identify opportunities for optimisation, and support the introduction of new technologies, automation, and AI-driven improvements. The role is hands-on and varied, offering exposure across multiple areas of the business including Finance, Operations, IT, and CRM systems.
Key Responsibilities
- Work with stakeholders across the business to understand and document current processes and systems.
- Support and, where appropriate, lead requirements gathering activities (workshops, interviews, process walkthroughs).
- Create clear and structured outputs such as:
- Process maps
- Requirements documentation / user stories
- Gap analyses
- Analyse data to support process understanding and identify trends or inefficiencies.
- Contribute to identifying opportunities for improvement, including automation and AI use cases.
- Support the delivery of change initiatives across a range of projects.
- Collaborate with internal teams and third-party providers to support solution design and implementation.
- Actively participate in sessions—asking questions, challenging where appropriate, and contributing ideas.
Skills & Experience
Essential
- Strong Excel skills (data analysis, manipulation, basic insight generation).
- Exposure to business analysis concepts (process mapping, requirements gathering, user stories).
- Awareness of tools such as Jira, Confluence, Visio, or similar.
- Logical and analytical thinking.
- Confidence to engage in discussions and speak up in group settings.
- Strong attention to detail.
Desirable
- Basic understanding or interest in automation and AI in a business context.
- Experience working with data beyond Excel (e.g. reporting tools, SQL—nice to have, not required).
Behaviours & Mindset
- Curious and inquisitive – asks questions and seeks to understand how things really work.
- Proactive – not just documenting, but thinking about how things could be improved.
- Confident communicator – willing to contribute and challenge constructively.
- Adaptable – comfortable working across different projects and business areas.
- Eager to learn and develop – brings value from day one but is motivated to grow.
If you feel you match our requirements and are looking for your next career challenge, or for a confidential discussion on the full details of this role please contact Alka Tarafdar on 07751808563 or recruitment@esurv.co.uk – alternatively apply with your CV and covering letter for a quick response. In your Application, please feel free to note which pronouns you use (for example, she/her/hers, he/him/his, they/them/theirs).
Business Analyst, Change & Transformation | AI & Automation in Newcastle upon Tyne employer: LSL Property Services
At LSL Estate Agency Franchising, we pride ourselves on fostering a dynamic and inclusive work culture that encourages innovation and personal growth. As a Business Analyst in our Newcastle office, you'll have the opportunity to engage with diverse teams, drive meaningful change through AI and automation, and develop your skills in a supportive environment that values curiosity and proactive problem-solving. With a hybrid working model and a commitment to employee development, we offer a rewarding career path for those looking to make a significant impact.
StudySmarter Expert Advice🤫
We think this is how you could land Business Analyst, Change & Transformation | AI & Automation in Newcastle upon Tyne
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Prepare for interviews by researching the company and its projects. Understand their current challenges and think about how your skills can help them improve processes and implement AI solutions.
✨Tip Number 3
Practice your communication skills! Be ready to discuss your analytical thinking and how you've contributed to past projects. Confidence is key when engaging with stakeholders.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Business Analyst, Change & Transformation | AI & Automation in Newcastle upon Tyne
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Business Analyst role. Highlight your experience with process mapping, requirements gathering, and any exposure to automation or AI. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're interested in the role and how your background makes you a great fit. Don’t forget to mention your curiosity and proactive mindset – we love that!
Show Off Your Analytical Skills:Since this role involves a lot of data analysis, make sure to showcase your strong Excel skills and any experience with other data tools. We’re keen to see how you can help us identify trends and inefficiencies.
Apply Through Our Website:We encourage you to apply through our website for a quicker response. It’s the best way to ensure your application gets into the right hands. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at LSL Property Services
✨Know Your Processes
Before the interview, brush up on your understanding of business processes and systems. Familiarise yourself with process mapping and requirements gathering techniques, as these will be crucial in your role. Being able to discuss specific examples of how you've documented or improved processes will show your proactive approach.
✨Showcase Your Analytical Skills
Prepare to demonstrate your strong Excel skills and any experience you have with data analysis. Think of examples where you've used data to identify trends or inefficiencies. This will highlight your logical thinking and attention to detail, which are essential for a Business Analyst.
✨Engage with Stakeholders
Be ready to discuss how you would engage with various stakeholders across the business. Think about how you would lead workshops or interviews to gather requirements. Showing that you're confident in communicating and asking questions will reflect your curious and inquisitive mindset.
✨Embrace Change and Innovation
Since the role involves supporting automation and AI-driven improvements, express your interest in these areas. Share any relevant experiences or ideas you have about how technology can optimise processes. This will demonstrate your eagerness to learn and adapt, which is key for success in this position.
