Technical Surveying Manager - 6 months FTC in Kettering

Trading since 1989, e.surv Chartered Surveyors is the UK's number one residential surveyor and the largest provider of property risk expertise and residential surveying services. We complete more than one property inspection every 12 seconds and employ over 600 surveyors from Land’s End to John O’Groats and Northern Ireland. This gives us the flexibility to offer nationwide coverage combined with invaluable local knowledge. We're part of the LSL Property Services Group PLC, which includes household names Your Move and Reeds Rains as well as the mortgage network PRIMIS. We work with lenders, intermediaries, social housing entities and estate agents in addition to private customers.

We are now recruiting for Technical Surveying Managers. The role would suit an experienced AssocRICS, MRICS or FRICS surveyor looking for a new opportunity. The successful individual will interact with lenders, operations, the wider risk, and audit team and provide technical guidance to our external clients. This is a 6 month FTC. Occasional national travel may be required with presence in the Kettering Office to suit business needs.

Main Accountabilities:

• Maintain and enhance e.surv’s outward facing contact for lenders.
• Attend lender meetings.
• Deliver regular presentations at lender and regional conferences.
• Support lender clients with technical guidance and their individual policy requirements.
• Monitor and react to industry news/policy changes.
• Contribute to articles and analysis of industry press on a range of issues affecting the sector including detailed analysis on key aspects of the housing market.
• Create and issue regular guidance to external clients.
• Support Strategic Relationship Managers as requested.
• Support testing of new workflows, mapping, and new technologies.
• Answer technical queries within SLA agreement.
• Support Learning and Development in creating learning material for lender compliance.
• Have an understanding of Audit & Quality compliance.
• Input on contract renewals/tenders.
• Support internal risk reports and dashboards used across the business.
• Become a Subject Matter Expert for your allocated lenders.
• Contribute to quarter end, month end and key milestone reporting.
• Use analytical skills to interpret and analyse data, identify trends, and generate actionable recommendations to inform and guide strategic decisions to management.
• Work closely with Customer Care to mitigate against and reflect on indemnity claims and the Post Valuation Query team to reduce the number of queries into the business.

Knowledge and Expertise:

Essential:

• Detailed knowledge of RICS “Red Book” requirements.
• Knowledge of current trends and emerging issues in the residential surveying and valuation sector.
• Be prepared to travel and engage within forums.
• The ability to interpret Management Information and work with internal IT systems.
• Understanding of MS Excel and the value of property data.
• Proven practical expertise in completing a wide range of valuation and survey instructions.

Desirable:

• Minimum of 5 years experience in residential surveying and valuation market.
• Understanding of the end to end mortgage origination process.

Qualifications:

• Minimum AssocRICS / MRICS / FRICS.

PRE EMPLOYMENT SCREENING - All of our employees have to pass a Criminal Records Disclosure and Credit Referencing Process in order to work with our lender clients.