Compliance Technical Specialist

We are keen to recruit a Compliance Technical Specialist (reporting to our Head of Compliance) to join our large and highly experienced Compliance and Risk team supporting LSL's Financial Services Division. This role presents an exciting opportunity for a highly experienced 2nd line Compliance professional to contribute to the success of our Financial Services Division. We estimate no more than 1-2 days per week in the office, but the role will be based partly out of our HQ site on the Birmingham Business Park in Solihull and partly home‑working (hybrid).

Responsibilities

• Maintain and update compliance policies and guidance for the LSL FSD Network and AR firms, ensuring they remain accurate, regulatory compliant and issued in a timely manner.
• Provide high‑quality technical advice and responsive service to TMA firms and internal teams, addressing a wide range of queries that require deeper regulatory insight and escalating issues where appropriate.
• Contribute as a 2nd line specialist to business and regulatory change projects, ensuring compliance requirements are identified, understood and implemented effectively.
• Communicate regulatory changes, their implications and recommended actions clearly and effectively to key business stakeholders.
• Act as the Subject Matter Expert (SME) on FCA regulatory and legal requirements, providing practical and understandable guidance to ensure compliance and alignment with business objectives.
• Oversee and ensure the delivery of exceptional support to appointed representatives via the compliance inbox and inbound calls, contributing to the business's vision.
• Support the continued development, implementation and compliance of critical business areas including conflict of interest, anti‑bribery and corruption, whistleblowing and, where applicable, fraud and AML risk assessments.
• Lead, manage and develop the Compliance Technician, ensuring high performance, effective collaboration and professional growth.
• Oversee the training and development of the Compliance Technician, ensuring they have the necessary skills and knowledge to perform their role effectively.

Qualifications & Experience

• Expert level knowledge of the FCA Handbook and the regulatory framework governing mortgage, protection and insurance markets, particularly the Appointed Representative Regime, Approved Persons, Consumer Duty and SM&CR.
• Good understanding of other industry rules relevant to the Network model, e.g., GDPR.
• Strong verbal and written communication skills; able to speak as an SME on all regulatory topics to the first line.
• Expert level knowledge of mortgages, later life lending, protection and general insurance products and an in‑depth understanding of the sales process and file standards required.
• Excellent knowledge of compliance sales supervision and monitoring procedures, preferably with experience in Networks.
• Ability to work independently and in a highly flexible manner.
• 5+ years of Financial Services experience, ideally in second line roles.
• Experience interpreting and providing advice and challenging first line business stakeholders.
• Holder of the Certificate in Mortgage Advice and Practice (CeMAP) – minimum requirement.
• Preferably achieved an industry‑recognised professional compliance qualification, e.g. ICA Diploma in Governance, Risk & Compliance.

Location & Salary

• Based at the Birmingham Business Park in Solihull (B37) with a hybrid model of remote working and office (up to 1-2 days per week).
• Salary: £60,000 – £65,000 DOE plus plc‑linked benefits.

Part of LSL Property Services plc, PRIMIS Mortgage Network is the largest Mortgage and Protection Network in the UK with around 1000 partner firms and circa 3000 advisors working alongside us. The FS division also includes TMA and Linear Financial Solutions.