At a Glance
- Tasks: Support transformational projects by analysing and improving business processes.
- Company: Join LSL Estate Agency Franchising, a leader in property services.
- Benefits: Enjoy a hybrid work model, competitive salary, and opportunities for growth.
- Other info: Dynamic role with exposure to various business areas and excellent career development.
- Why this job: Make a real impact by optimising processes and introducing innovative technologies.
- Qualifications: Strong Excel skills and a curious mindset are essential.
The predicted salary is between 30000 - 40000 £ per year.
LSL Estate Agency Franchising is looking for a proactive and detail-oriented Business Analyst to support our team in delivering transformational projects to our Estate Agency Franchisees across our LSL brands. The role is offered on a permanent full-time position on a Hybrid basis from our Newcastle based office.
Role Purpose
To support the Change & Transformation Team in understanding, analysing, and improving business and system processes across LSL. This role will help uncover how work is currently done, identify opportunities for optimisation, and support the introduction of new technologies, automation, and AI-driven improvements. The role is hands-on and varied, offering exposure across multiple areas of the business including Finance, Operations, IT, and CRM systems.
Key Responsibilities
- Work with stakeholders across the business to understand and document current processes and systems.
- Support and, where appropriate, lead requirements gathering activities (workshops, interviews, process walkthroughs).
- Create clear and structured outputs such as: Process maps, Requirements documentation / user stories, Gap analyses.
- Analyse data to support process understanding and identify trends or inefficiencies.
- Contribute to identifying opportunities for improvement, including automation and AI use cases.
- Support the delivery of change initiatives across a range of projects.
- Collaborate with internal teams and third-party providers to support solution design and implementation.
- Actively participate in sessions—asking questions, challenging where appropriate, and contributing ideas.
Skills & Experience
Essential
- Strong Excel skills (data analysis, manipulation, basic insight generation).
- Exposure to business analysis concepts (process mapping, requirements gathering, user stories).
- Awareness of tools such as Jira, Confluence, Visio, or similar.
- Logical and analytical thinking.
- Confidence to engage in discussions and speak up in group settings.
- Strong attention to detail.
Desirable
- Basic understanding or interest in automation and AI in a business context.
- Experience working with data beyond Excel (e.g. reporting tools, SQL—nice to have, not required).
Behaviours & Mindset
- Curious and inquisitive – asks questions and seeks to understand how things really work.
- Proactive – not just documenting, but thinking about how things could be improved.
- Confident communicator – willing to contribute and challenge constructively.
- Adaptable – comfortable working across different projects and business areas.
- Eager to learn and develop – brings value from day one but is motivated to grow.
If you feel you match our requirements and are looking for your next career challenge, or for a confidential discussion on the full details of this role please contact Alka Tarafdar or apply with your CV and covering letter for a quick response.
In your Application, please feel free to note which pronouns you use (for example, she/her/hers, he/him/his, they/them/theirs).
Business Analyst employer: LSL Property Services
At LSL Estate Agency Franchising, we pride ourselves on being an excellent employer that fosters a collaborative and innovative work culture. Our Newcastle upon Tyne office offers a hybrid working model, allowing for flexibility while engaging in meaningful projects that drive transformation across our brands. We are committed to employee growth, providing opportunities for professional development and exposure to various business areas, ensuring that every team member can thrive and contribute to our success.
StudySmarter Expert Advice🤫
We think this is how you could land Business Analyst
✨Get to Grips with Data Visualisation Tools
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✨Join Local Business Intelligence Meetups
Look for local business intelligence meetups or analytics conferences in your area. These events are not just great for learning but also for networking with industry professionals who could lead you to opportunities at companies like LSL Property Services!
✨Engage with Online BI Communities
Join online forums or communities focused on business intelligence—think LinkedIn groups, Reddit threads, or even dedicated Slack channels. Engage actively by sharing your insights and asking questions; this can help you build visibility and connect with potential employers.
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We think you need these skills to ace Business Analyst
Some tips for your application 🫡
Highlight Your Analytical Skills:In the business intelligence field, showcasing your analytical skills is a must. Make sure your CV includes relevant experience with data analysis tools, programming languages like SQL or Python, and any projects where you've interpreted complex data sets to drive business decisions.
Showcase Your Business Acumen:Don't just focus on data; show us how you can apply your insights to real-world business problems. Highlight projects where you made a tangible impact on company performance, and be prepared to explain your thought process in your cover letter.
Tailor Your Documents for Us:When applying for a full-time role at LSL Property Services, tailor your CV and cover letter to reflect our organisational goals and strategies. Mention specific tools and methodologies that align with what we do—this shows you’ve done your homework and are genuinely interested in our mission!
Include Relevant Certifications:Certifications like Google Data Analytics or similar qualifications can really make you stand out in business intelligence. Include these in your application, as they demonstrate your commitment to the field and your willingness to stay current with industry standards.
How to prepare for a job interview at LSL Property Services
✨Show off your analytical skills
In a business intelligence role, you're going to need to demonstrate your analytical prowess. Be prepared to discuss specific tools you've used, like SQL, Tableau, or Power BI. Have real-world examples ready where you’ve turned data into actionable insights – this is what makes us shine in interviews!
✨Practice your technical know-how
Expect some technical questions during the interview that dive deep into your understanding of data modelling and analytics frameworks. Brush up on your knowledge of data warehousing concepts and be ready to tackle any real case scenarios they might present. They’ll want to see how you approach problems using your BI toolkit.
✨Portfolio of Projects
Since it's a full-time role, having a strong portfolio is key! Compile case studies demonstrating your previous projects, preferably showing how your insights led to business improvements. This can help us display how you think through complex datasets and your problem-solving process, which is what employers are keen on seeing.
✨Know their business model
Get familiar with LSL Property Services’s business model and recent data-driven decisions. Be prepared to discuss how your skills can specifically support their objectives or challenges. Understanding their landscape shows that you’re not just a data buff, but you’re also genuinely interested in how BI can impact their bottom line.
