At a Glance
- Tasks: Support transformational projects by analysing and improving business processes.
- Company: Join LSL Estate Agency Franchising, a leader in property services.
- Benefits: Enjoy a hybrid work model, competitive salary, and opportunities for growth.
- Other info: Dynamic role with exposure to various business areas and career development.
- Why this job: Make a real impact by optimising processes and introducing innovative technologies.
- Qualifications: Strong Excel skills and a curious mindset are essential.
The predicted salary is between 30000 - 40000 £ per year.
LSL Estate Agency Franchising is looking for a proactive and detail-oriented Business Analyst to support our team in delivering transformational projects to our Estate Agency Franchisees across our LSL brands. The role is offered on a permanent full-time position on a Hybrid basis from our Newcastle based office.
Role Purpose
To support the Change & Transformation Team in understanding, analysing, and improving business and system processes across LSL. This role will help uncover how work is currently done, identify opportunities for optimisation, and support the introduction of new technologies, automation, and AI-driven improvements. The role is hands-on and varied, offering exposure across multiple areas of the business including Finance, Operations, IT, and CRM systems.
Key Responsibilities
- Work with stakeholders across the business to understand and document current processes and systems.
- Support and, where appropriate, lead requirements gathering activities (workshops, interviews, process walkthroughs).
- Create clear and structured outputs such as:
- Process maps
- Requirements documentation / user stories
- Gap analyses
- Analyse data to support process understanding and identify trends or inefficiencies.
- Contribute to identifying opportunities for improvement, including automation and AI use cases.
- Support the delivery of change initiatives across a range of projects.
- Collaborate with internal teams and third-party providers to support solution design and implementation.
- Actively participate in sessions—asking questions, challenging where appropriate, and contributing ideas.
Skills & Experience
Essential
- Strong Excel skills (data analysis, manipulation, basic insight generation).
- Exposure to business analysis concepts (process mapping, requirements gathering, user stories).
- Awareness of tools such as Jira, Confluence, Visio, or similar.
- Logical and analytical thinking.
- Confidence to engage in discussions and speak up in group settings.
- Strong attention to detail.
Desirable
- Basic understanding or interest in automation and AI in a business context.
- Experience working with data beyond Excel (e.g. reporting tools, SQL—nice to have, not required).
Behaviours & Mindset
- Curious and inquisitive – asks questions and seeks to understand how things really work.
- Proactive – not just documenting, but thinking about how things could be improved.
- Confident communicator – willing to contribute and challenge constructively.
- Adaptable – comfortable working across different projects and business areas.
- Eager to learn and develop – brings value from day one but is motivated to grow.
If you feel you match our requirements and are looking for your next career challenge, or for a confidential discussion on the full details of this role please contact Alka Tarafdar on 07751808563 or recruitment@esurv.co.uk – alternatively apply with your CV and covering letter for a quick response. In your Application, please feel free to note which pronouns you use (for example, she/her/hers, he/him/his, they/them/theirs).
Business Analyst employer: LSL Property Services
At LSL Estate Agency Franchising, we pride ourselves on being an excellent employer that fosters a collaborative and innovative work culture. Our Newcastle upon Tyne office offers a hybrid working model, allowing for flexibility while engaging in meaningful projects that drive transformation across our brands. We are committed to employee growth, providing opportunities for professional development and exposure to various business areas, ensuring that our team members can thrive and make a real impact.
StudySmarter Expert Advice🤫
We think this is how you could land Business Analyst
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Prepare for interviews by researching the company and its projects. Understand their challenges and think about how your skills can help them improve processes. Show them you’re not just another candidate!
✨Tip Number 3
Practice your problem-solving skills! Be ready to tackle case studies or hypothetical scenarios during interviews. This will showcase your analytical thinking and how you approach business challenges.
✨Tip Number 4
Don’t forget to apply through our website! It’s the quickest way to get noticed. Plus, we love seeing candidates who are proactive and eager to join our team at LSL Property Services.
We think you need these skills to ace Business Analyst
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Business Analyst role. Highlight your experience with process mapping, requirements gathering, and any tools like Jira or Confluence that you’ve used. We want to see how your skills align with what we’re looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re interested in the role and how your background makes you a great fit. Don’t forget to mention your curiosity and proactive mindset – we love that!
Show Off Your Analytical Skills:Since this role involves a lot of data analysis, make sure to showcase your Excel skills and any experience you have with data beyond Excel. If you’ve worked on projects that involved identifying trends or inefficiencies, let us know!
Apply Through Our Website:We encourage you to apply through our website for a quicker response. It’s the best way to ensure your application gets into the right hands. Plus, it shows you’re keen to join our team at LSL Property Services!
How to prepare for a job interview at LSL Property Services
✨Know Your Processes
Before the interview, brush up on your understanding of business processes and systems. Be ready to discuss how you would document current processes and identify areas for improvement. This shows that you’re proactive and detail-oriented, just like they want!
✨Excel Your Skills
Since strong Excel skills are essential for this role, make sure you can confidently talk about your experience with data analysis and manipulation. Prepare a couple of examples where you've used Excel to generate insights or solve problems.
✨Engage and Ask Questions
During the interview, don’t hesitate to ask questions about their current processes or challenges. This demonstrates your curiosity and eagerness to understand how things work, which is a key trait they’re looking for.
✨Show Your Adaptability
Be prepared to discuss how you’ve worked across different projects or business areas in the past. Highlight your adaptability and willingness to learn, as this will resonate well with their desire for someone who can contribute to various initiatives.
