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For Companies At a Glance
- Tasks: Manage mortgage applications and liaise with lenders to ensure smooth processing.
- Company: Join Clayhall Financial Services, a top firm in the Primis Mortgage Network with a strong reputation.
- Benefits: Enjoy flexible working hours, 31 days off, a pension scheme, and fun social events.
- Why this job: Be part of a supportive team that values client relationships and personal growth.
- Qualifications: Must have at least 2 years of mortgage administration experience and excellent communication skills.
- Other info: Located in Woodford, we offer full training on our products and systems.
The predicted salary is between 28800 - 43200 £ per year.
About us
Clayhall Financial Services is one of the top producing firms within the Primis Mortgage Network. We have an ambitious growth roadmap with a team bonded by mutual understanding and respect. We have a history and reputation as a firm who establish strong, trusted client relationships, making them clients for life. We are passionate about delivering the best outcomes, taking client interests personally and going the proverbial extra mile. Our specialisms are in mortgages, protection, and general insurance where market leading expertise and collaborative teamwork underpins our culture. We have reciprocal relationships with partner firms offering advice in wealth and estate management so true holistic and client centric advice is always available.
Responsibilities
- Regular liaison with lenders and providers to obtain updates on applicant status
- Pro-actively progress mortgage and protection applications through to completion
- Dealing with incoming calls and emails
- Submission of mortgage & protection applications
Skills & Experience Required
- Minimum of 2 years mortgage linked administration experience.
- Ability to resolve problems quickly & efficiently.
- Outstanding communication skills at all levels, both written and oral.
- Demonstrate a confident telephone manner & excellent customer service.
- This is alongside the typical office / clerical and administrative duties like phone answering, greeting clients etc.
What We Offer
- We offer a supportive, friendly environment where we encourage our staff to learn the business inside out and we give full training on our products and systems.
- As well as this, all staff are entitled to 31 days inclusive of public/bank holidays.
- Pension scheme.
- Flexible working hours.
- Automatic day off for your birthday.
- Various social events throughout the year!
Location
Clayhall Financial Services Ltd, Telecom House, 15 The Broadway, Woodford IG8 0HL.
Mortgage Administrator employer: LSL Property Services plc
Contact Detail:
LSL Property Services plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Mortgage Administrator
✨Tip Number 1
Familiarise yourself with the mortgage industry and current market trends. This knowledge will not only help you in interviews but also demonstrate your genuine interest in the role and the company.
✨Tip Number 2
Network with professionals in the mortgage sector, especially those who work at Clayhall Financial Services or similar firms. Attend industry events or join relevant online forums to make connections that could give you an edge.
✨Tip Number 3
Prepare for potential interview questions by practising your responses to common scenarios faced by mortgage administrators. Think about how you would handle client queries or resolve issues efficiently.
✨Tip Number 4
Showcase your communication skills during any interactions with the company. Whether it's a phone call or an email, ensure you convey professionalism and clarity, as these are key traits for the role.
We think you need these skills to ace Mortgage Administrator
Some tips for your application 🫡
Understand the Company: Familiarise yourself with Clayhall Financial Services and their values. Highlight your understanding of their commitment to client relationships and how you can contribute to their growth.
Tailor Your CV: Ensure your CV reflects your mortgage administration experience, particularly the two years required. Emphasise your problem-solving skills and communication abilities, as these are crucial for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the mortgage industry and your dedication to providing excellent customer service. Mention specific examples of how you've gone the extra mile in previous roles.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for any spelling or grammatical errors, and ensure that your contact information is correct. A polished application reflects your attention to detail.
How to prepare for a job interview at LSL Property Services plc
✨Know Your Mortgage Basics
Make sure you brush up on your mortgage knowledge before the interview. Understand the different types of mortgages, current market trends, and key terminology. This will show that you're not only experienced but also genuinely interested in the field.
✨Demonstrate Problem-Solving Skills
Prepare examples from your past experience where you've successfully resolved issues related to mortgage applications or client queries. Highlighting your ability to think on your feet and find solutions will resonate well with the interviewers.
✨Showcase Your Communication Skills
Since outstanding communication is a must for this role, practice articulating your thoughts clearly and confidently. You might even want to conduct a mock interview with a friend to refine your delivery and ensure you come across as approachable and professional.
✨Emphasise Teamwork and Client Relationships
Clayhall Financial Services values collaboration and strong client relationships. Be ready to discuss how you've worked effectively in teams and built rapport with clients in your previous roles. This will demonstrate that you align with their company culture.