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- Tasks: Coordinate property valuations by managing appointments and customer queries.
- Company: Join LSL Property Services, a leading provider in residential property risk expertise.
- Benefits: Enjoy 28 days holiday, flexible working options, and a vibrant office culture.
- Why this job: Make a real impact in the property sector while developing your career.
- Qualifications: Strong customer service skills and a proactive attitude are essential.
- Other info: Full training provided with excellent career progression opportunities.
The predicted salary is between 28800 - 43200 ÂŁ per year.
Join to apply for the Valuation Survey Co‑ordinator (VSC) role at LSL Property Services plc.
Location: UK‑Remote (hybrid – home and office). We are one of the country’s largest providers of residential property risk expertise and surveying services. We complete one mortgage valuation every twenty‑five seconds and rely on our Valuation Survey Co‑ordinators to keep our surveyors’ diaries full.
Key Responsibilities- Make inbound and outbound calls to estate agents, vendors, tenants, and property developers.
- Arrange appointments for our surveyors to complete property valuations and surveys.
- Manage customers’ expectations throughout all processes.
- Handle queries related to appointments.
- Perform computer‑based tasks and data entry, ensuring high accuracy in the system.
- Build and maintain good relationships with all customers, both internal and external.
- Excellent customer service skills.
- Strong organisational and prioritisation ability.
- Computer literacy – comfortable navigating multiple systems.
- Excellent attention to detail.
- Strong written and verbal communication skills.
- A proactive and progressive attitude.
- Ability to work independently and as part of a team.
- Capacity to multitask in a fast‑paced environment.
Previous contact centre/call handling experience would be beneficial but is not essential; full training will be provided. Ongoing training and support encourage career progression within LSL and the wider LSL group.
Benefits- 5‑day working week (may include one Saturday per month).
- Standard hours: Monday‑Friday 8:00‑20:00, Saturday 8:00‑18:00; some bank holidays (8:00‑16:30).
- 28 days holiday, including bank holidays.
- Career pathway and progression opportunities.
- A fun, vibrant working environment.
- Modern office with good transport links.
- Hybrid or home working options available depending on circumstances.
- Gym membership and health assessment.
- Retail cards for high‑street shopping.
- Healthcare cash plan and dental insurance.
- Holiday trading and travel insurance.
- Enhanced life assurance and pension AVC.
- Cycle to work scheme.
If this sounds like an opportunity for you, we want to hear from you!
Valuation Survey Co-ordinator (VSC) in Kettering employer: LSL Property Services plc
Contact Detail:
LSL Property Services plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Valuation Survey Co-ordinator (VSC) in Kettering
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on LSL Property Services. Understand their values and what they do in the property sector. This will help you tailor your answers and show that you're genuinely interested in the role.
✨Tip Number 2
Practice makes perfect! Try doing mock interviews with friends or family. Focus on common questions related to customer service and organisation skills, as these are key for the Valuation Survey Co-ordinator role. The more comfortable you are, the better you'll perform!
✨Tip Number 3
Show off your communication skills! During the interview, make sure to demonstrate your ability to communicate clearly and effectively. Use examples from past experiences where you've successfully managed customer expectations or handled queries.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a thank-you email to express your appreciation for the opportunity. It’s a great way to reinforce your interest in the position and keep you fresh in their minds. And remember, apply through our website for the best chance!
We think you need these skills to ace Valuation Survey Co-ordinator (VSC) in Kettering
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights the skills and experiences that match the Valuation Survey Co-ordinator role. We want to see how your customer service skills and organisational abilities shine through!
Craft a Catchy Cover Letter: Your cover letter is your chance to show us your personality! Keep it engaging and relevant, explaining why you’re excited about the role and how you can contribute to our team.
Show Off Your Communication Skills: Since strong written communication is key for this role, make sure your application is clear and free of typos. We love attention to detail, so take your time to polish it up!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at LSL Property Services plc
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Valuation Survey Co-ordinator role. Familiarise yourself with the key responsibilities and required skills listed in the job description. This will help you tailor your answers to show how your experience aligns with what they’re looking for.
✨Practice Your Communication Skills
Since excellent verbal communication is crucial for this role, practice articulating your thoughts clearly. Consider doing mock interviews with a friend or family member, focusing on how you would handle customer queries and manage expectations during calls.
✨Show Off Your Organisational Skills
Be prepared to discuss how you prioritise tasks and manage your time effectively. Think of examples from your past experiences where you successfully juggled multiple responsibilities, especially in a fast-paced environment. This will demonstrate your ability to thrive in the role.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or what a typical day looks like for a Valuation Survey Co-ordinator. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.
