Head of Product Governance in Birmingham

Part of LSL Property Services plc, PRIMIS Mortgage Network is the largest Mortgage and Protection Network in the UK with about 1,000 firms as business partners and circa 3,000 advisors working alongside us. The Financial Services division also includes TMA (Mortgage Club) and Linear Financial Solutions. The role will be based either home (UK) or hybrid (Solihull). Candidates may work from home or attend regular meetings in Solihull.

What the role entails:

• To identify and interpret product and proposition regulation and risks and the subsequent delivery and oversight of a framework to manage these.
• To design, deliver and oversee a due diligence process that ensures the appropriate assessment of new panel providers and lenders.
• To design, deliver and oversee product line reviews and tenders to ensure the appropriateness of existing panels and/or the delivery of new propositions.
• Ownership of proposition and product data, highlighting insights, opportunities, and risks.
• To provide project management for product and proposition led projects and represent the division in other business projects.
• To provide the conduit between the proposition team and group legal in the management of contractual negotiations with panel providers, and to effectively manage this resource and planning model.
• To ensure that the proposition is fit for purpose and meets the needs of the end customer.
• Through market knowledge, identify, develop, and deliver opportunities that support business objectives and proposition strategy.

Knowledge and Expertise required:

• Delivery of a product set that demonstrates good outcomes for customers.
• Current and detailed knowledge of regulatory requirements of financial services products, including Mortgage and Insurance.
• Current and detailed knowledge of product and proposition design and development.
• Current and detailed knowledge of the intermediary market in financial services.
• Success in previous product and proposition roles.
• Substantial and demonstrable business experience within a financial services environment.
• Analytical, project management experience alongside relationship building.

Salary and Benefits:

£65,000+ (DOE, negotiable). Benefits include healthcare, enhanced pension and share‑based incentives when available.

Equal opportunity and disability confident:

We are an equal opportunity and Disability Confident employer, dedicated to building a diverse and inclusive workplace. We welcome applications from people of all abilities and backgrounds, and we do not discriminate based on disability or individual needs. If you require any reasonable adjustments during the recruitment process, please let us know.