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- Tasks: Lead and inspire a team of surveyors to achieve top-notch service standards.
- Company: Join e.surv, the UK's leading provider of property risk services since 1989.
- Benefits: Enjoy a competitive salary, performance bonuses, private healthcare, and 27 days holiday.
- Why this job: Shape your career in a supportive culture with opportunities for growth and development.
- Qualifications: RICS accreditation and relevant experience are essential for this role.
- Other info: We value diversity and welcome applications from all backgrounds.
The predicted salary is between 43200 - 72000 £ per year.
Trading since 1989, e.surv is the UK’s largest and leading provider of residential valuation and property risk services. Employing over 600 RICS-registered surveyors across England, Wales, Scotland and Northern Ireland, e.surv completes the equivalent of one property inspection every 25 seconds. With industry-leading technology, nationwide postcode coverage and a wealth of property risk expertise, e.surv could be a great choice for your next career move. We are now looking for an Area Operations Manager to join the South Operations Management teams. The successful candidate will lead and shape regional resources, building a team to achieve productivity, quality and service standards.
We're looking for candidates with relevant experience and a RICS accreditation is required.
Key Responsibilities- Managing, developing, coaching, mentoring and motivating a team of operational surveyors and graduate trainees to meet business objectives.
- Promoting and creating a high performance culture within the region.
- Ensuring compliance and quality standards are adhered to, to deliver service excellence and mitigate any risks.
- Promoting risk management.
- Applying regional knowledge and expertise to support business objectives.
- Encouraging working practices within established protocols.
- Contributing to the operational strategy of the business by supporting the Regional Operations Director to deliver operational targets.
- Working closely with the Learning and Development and HR teams to ensure that all operational surveyors and graduate trainees demonstrate the behaviours and competencies required.
- Complying with and adhering to the highest standard of Health and Safety in relation to the behaviours and wellbeing of a remote workforce.
- Supporting operational surveyors to deliver a high level of service delivery within the region, ensuring compliance with individual client requirements.
- Competitive basic salary.
- Performance-based bonus.
- Company car or car allowance.
- Private healthcare plan.
- Contributory pension scheme.
- Share incentive plan.
- Flexible additional PLC benefits package.
- 27 days annual holiday.
If you feel you match our requirements and are looking for your next career challenge, or for a confidential discussion on the full details of this role please contact Loren Worrall on 07800705566, Matt Siddons on 07794392858 or email recruitment@esurv.co.uk.
e.surv is an equal opportunity and Disability Confident employer, dedicated to building a diverse and inclusive workplace. We welcome applications from people of all abilities and backgrounds, and we do not discriminate based on disability or individual needs. If you require any reasonable adjustments during the recruitment process, please let us know.
PRE EMPLOYMENT SCREENING - All of our employees have to pass a Criminal Records Disclosure and Credit Referencing Process in order to work with our lender clients.
Area Operations Manager - South employer: LSL Property Services plc
Contact Detail:
LSL Property Services plc Recruiting Team
recruitment@esurv.co.uk
StudySmarter Expert Advice 🤫
We think this is how you could land Area Operations Manager - South
✨Tip Number 1
Familiarise yourself with e.surv's operations and values. Understanding their commitment to service excellence and risk management will help you align your experience with their expectations during discussions.
✨Tip Number 2
Network with current or former employees of e.surv, especially those in management roles. They can provide insights into the company culture and what it takes to succeed as an Area Operations Manager.
✨Tip Number 3
Prepare to discuss specific examples of how you've developed and motivated teams in previous roles. Highlighting your leadership style and success stories will demonstrate your fit for the position.
✨Tip Number 4
Research the latest trends in property valuation and risk services. Being knowledgeable about industry developments will show your passion for the field and your readiness to contribute to e.surv's operational strategy.
We think you need these skills to ace Area Operations Manager - South
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of the Area Operations Manager position. Tailor your application to highlight your relevant experience in managing teams and achieving business objectives.
Highlight Your RICS Accreditation: Since a RICS accreditation is required for this role, ensure that you prominently feature this qualification in your CV and cover letter. Explain how your accreditation has prepared you for the challenges of the position.
Showcase Leadership Skills: In your application, provide specific examples of how you have successfully managed, developed, and motivated teams in previous roles. This will demonstrate your capability to promote a high-performance culture.
Personalise Your Application: Make your application stand out by personalising it. Mention why you are interested in working for e.surv and how your values align with their commitment to diversity and inclusion. Don't forget to include your preferred pronouns as requested.
How to prepare for a job interview at LSL Property Services plc
✨Showcase Your Leadership Skills
As an Area Operations Manager, you'll be leading a team. Be prepared to discuss your previous leadership experiences, how you've motivated teams, and the strategies you've used to create a high-performance culture.
✨Demonstrate Industry Knowledge
Familiarise yourself with the residential valuation and property risk services sector. Be ready to discuss current trends, challenges, and how your regional knowledge can support the company's objectives.
✨Emphasise Compliance and Quality Standards
Since compliance is crucial in this role, prepare examples of how you've ensured adherence to quality standards in past positions. Highlight any experience you have with risk management and service excellence.
✨Prepare Questions for the Interviewers
Engage with your interviewers by preparing insightful questions about the company's operational strategy, team dynamics, and how they measure success. This shows your genuine interest in the role and the company.
