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- Tasks: Support and configure e.surv's business applications while troubleshooting issues.
- Company: e.surv is a leading provider of property services in the UK, focused on innovation.
- Benefits: Enjoy remote work flexibility and a supportive team culture.
- Why this job: Join a dynamic team, make an impact, and grow your tech skills in a collaborative environment.
- Qualifications: Experience in supporting business applications and creating test plans is essential.
- Other info: We value diversity and welcome applicants from all backgrounds.
The predicted salary is between 36000 - 60000 £ per year.
UK-Remote
Trading since 1989, e.surv Chartered Surveyors is the UK\’s number one residential surveyor and the largest provider of property risk expertise and residential surveying services. To put it into numbers, we complete more than one property inspection every 12 seconds and employ over 600 surveyors from Land\’s End to John O\’Groats and Northern Ireland. This gives us the flexibility to offer nationwide coverage combined with invaluable local knowledge.
We\’re part of the LSL Property Services Group PLC which includes household names Your Move and Reeds Rains as well as the mortgage network PRIMIS. We work with lenders, intermediaries, social housing entities and estate agents in addition to private customers.
Applications AnalystRole PurposesThe role is to provide testing, configuration and support for e.surv\’s business applications. It will include the support of system issues; designing and implementing solutions with our business applications (workflows, app config); and completing Testing for Software releases across the Applications estate.
This is a hybrid role.
Main Accountabilities
Technical lead for key business applications (\”go to person\” for the business and day to day contact with suppliers)
Design new solutions, and apply configuration to e.surv applications to meet the requirements of stakeholders
Assist Lenders in testing solutions that integrate with e.surv applications
Support of business applications in use at e.surv (Quest, SurveyHub, SurveyBooker, Sunrise etc) – troubleshooting and liaising with suppliers to identify workarounds to issue, and ultimately resolutions
Accountability for the testing specific applications in use at e.surv (Quest, SurveyHub etc) – creating and executing test plans
Shared responsibility for operating the Change Management process, including ensuring stakeholders are following the correct process at all times
Adhere to the Request For Change process for all application/Workflow changes
Ensuring the support ticketing system is kept up to date at all times
Highlight to the line manager any concerns regarding conflicting duties or areas of responsibility.
Operate within the processes, policies and standards of e.Surv information security management system, aligned to ISO27001
Adhere to all policies and operating procedures of the IT department.
Being an active member of the team.
Knowledge and ExpertiseEssential
Strong analytical and problem-solving skills.
Excellent communication and teamwork abilities.
Attention to detail and a proactive attitude.
Working understanding of Change Management processes.
Desirable
Extensive experience gained in supporting or being \”power user\” of critical business applications in a similar role
Experience in supporting or being \”power user\” of integrated business applications
Demonstrable knowledge of creating and/or executing Test Plans
Experience in design solutions and configuring applications to meet stakeholder requirements
Qualifications
ITIL v2, or v3 Foundation (desirable)
Good level of standard numeracy and literacy.
Knowledge of software development processes (desirable)
ApplyIf you feel you match our requirements and are looking for your next career challenge, or for a confidential discussion on the full details of this role please contact Alka Tarafdar on 07751808563 or recruitment@esurv.co.uk – alternatively apply with your CV for a quick response. Our team are also available out of hours on 07794 392858.
In your Application, please feel free to note which pronouns you use (for example, she/her/hers, he/him/his, they/them/theirs).
Equal Opportunitye.surv is an equal opportunity and Disability Confident employer, dedicated to building a diverse and inclusive workplace. We welcome applications from people of all abilities and backgrounds, and we do not discriminate based on disability or individual needs. If you require any reasonable adjustments during the recruitment process, please let us know.
Pre Employment ScreeningAll of our employees have to pass a Criminal Records Disclosure and Credit Referencing Process in order to work with our lender clients, if you are unsure on this, ask the team and we\’ll be happy to explain the process.
LSL Property Services are dedicated to protecting your data – our Recruitment Privacy Notice can be viewed HERE
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Applications Analyst employer: LSL Property Services plc
Contact Detail:
LSL Property Services plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Applications Analyst
✨Tip Number 1
Familiarise yourself with the specific applications mentioned in the job description, such as Quest, SurveyHub, and SurveyBooker. Understanding their functionalities and common issues will help you demonstrate your expertise during any discussions.
✨Tip Number 2
Brush up on your knowledge of Change Management processes, as this is a key responsibility in the role. Being able to discuss how you've successfully managed changes in previous positions can set you apart from other candidates.
✨Tip Number 3
Prepare to showcase your experience in creating and executing test plans. Think of specific examples where your testing led to significant improvements or resolutions, as this will highlight your analytical skills and attention to detail.
✨Tip Number 4
Network with current or former employees of e.surv or similar companies. Engaging in conversations about their experiences can provide valuable insights into the company culture and expectations, which you can leverage during your application process.
We think you need these skills to ace Applications Analyst
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key responsibilities and requirements for the Applications Analyst position. This will help you tailor your application to highlight relevant experience.
Highlight Relevant Experience: In your CV and cover letter, emphasise your extensive experience in supporting critical business applications. Provide specific examples of how you've designed solutions or executed test plans in previous roles.
Showcase Technical Skills: Make sure to mention any technical skills that align with the job requirements, such as knowledge of Change Management processes or familiarity with specific applications like Quest or SurveyHub. This will demonstrate your capability to handle the role effectively.
Personalise Your Application: When applying, consider including a brief note about your preferred pronouns as mentioned in the job listing. This shows your attention to detail and aligns with the company's commitment to inclusivity.
How to prepare for a job interview at LSL Property Services plc
✨Understand the Applications
Familiarise yourself with the specific business applications mentioned in the job description, such as Quest, SurveyHub, and SurveyBooker. Being able to discuss these tools and their functionalities will show your genuine interest and preparedness for the role.
✨Demonstrate Testing Knowledge
Be ready to talk about your experience in creating and executing test plans. Prepare examples of how you've approached testing in previous roles, including any challenges you faced and how you overcame them.
✨Showcase Problem-Solving Skills
Since troubleshooting is a key part of the role, think of instances where you've successfully resolved issues with business applications. Highlight your analytical skills and your ability to liaise with suppliers to find solutions.
✨Familiarity with Change Management
Brush up on Change Management processes, as this is an essential aspect of the role. Be prepared to discuss how you've managed changes in previous positions and how you ensure compliance with established processes.