At a Glance
- Tasks: Lead the front of house team and ensure exceptional service in a vibrant restaurant.
- Company: Nipotina, a dynamic Italian restaurant in the heart of Mayfair.
- Benefits: Career progression, staff meals, and discounts across group restaurants.
- Other info: Fast-paced environment with opportunities for personal and professional growth.
- Why this job: Join a passionate team and create memorable dining experiences for guests.
- Qualifications: Previous supervisory experience in a quality restaurant and strong communication skills.
The predicted salary is between 25000 - 30000 £ per year.
Nipotina has firmly established itself in the heart of Mayfair, bringing authentic Italian cuisine and a vibrant, refined dining experience to one of London's most dynamic neighbourhoods. As we continue to grow, we are looking for a confident and driven Supervisor to support our front of house team and help deliver consistently exceptional service.
The Role
As Supervisor, you will support the management team in the smooth day-to-day running of the restaurant. You will play a key role on the floor, ensuring service flows seamlessly, standards are maintained, and the team feels guided and motivated throughout each shift. This is a hands-on role suited to someone who thrives in a fast-paced, quality-driven environment.
You will support across:
- Maintaining high standards of service, cleanliness and attention to detail at all times
- Leading by example during service and supporting the team on the floor
- Handling guest feedback, complaints and special requests with confidence
- Running briefings, supporting training and onboarding new starters
- Ensuring all sections are prepared for service and closed down correctly
- Supporting cash handling, EPOS use and end-of-shift cashing up
- Maintaining strong product, allergen and menu knowledge across the team
- Ensuring health & safety and licensing standards are always followed
- Driving sales through confident product recommendations
You’ll act as a key link between the floor team and management, helping to maintain consistency, energy and a great team culture.
What We're Looking For
We’re looking for someone who genuinely enjoys hospitality and takes pride in creating great guest experiences. The ideal candidate will:
- Have previous experience in a supervisory role within a quality restaurant
- Be organised, reliable and punctual
- Have strong communication skills and lead by example
- Be confident handling guest queries and complaints
- Demonstrate good product, allergen and basic wine knowledge
- Be calm under pressure with strong problem-solving skills
- Have a positive attitude and a genuine desire to learn and grow
- Experience in a premium or high-volume London venue is highly desirable.
What We Offer
- Progression opportunities within LSL Capital group
- Staff meals on duty
- Employee discounts across group restaurants
- A supportive, collaborative and professional working environment
We can’t wait to hear from you!
Restaurant Supervisor in Islington employer: LSL Capital
At Nipotina, located in the vibrant heart of Mayfair, we pride ourselves on fostering a supportive and collaborative work environment that values employee growth and development. As a Restaurant Supervisor, you will not only enjoy competitive benefits such as staff meals and discounts across our group restaurants but also have the opportunity to thrive in a dynamic setting where your contributions directly enhance the guest experience. Join us to be part of a passionate team dedicated to delivering exceptional service and creating memorable dining moments.
StudySmarter Expert Advice🤫
We think this is how you could land Restaurant Supervisor in Islington
✨Tip Number 1
Get to know the restaurant scene in Mayfair! Familiarise yourself with the local dining culture and trends. This will not only help you during interviews but also show your genuine interest in the role.
✨Tip Number 2
Practice your communication skills! As a Supervisor, you'll need to lead by example and handle guest queries confidently. Role-play with friends or family to get comfortable with different scenarios.
✨Tip Number 3
Show off your problem-solving skills! Think of examples from your past experience where you've handled complaints or tricky situations. Be ready to share these stories during your interview.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on joining our team at Nipotina. We can’t wait to see your application!
We think you need these skills to ace Restaurant Supervisor in Islington
Some tips for your application 🫡
Show Your Passion for Hospitality:When writing your application, let your love for the hospitality industry shine through. We want to see that you genuinely enjoy creating great guest experiences and are excited about the role.
Tailor Your CV and Cover Letter:Make sure to customise your CV and cover letter to highlight your relevant experience in supervisory roles within quality restaurants. We’re looking for specific examples that demonstrate your skills and achievements.
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that make it easy for us to see your qualifications and how you fit into our team at Nipotina.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at LSL Capital
✨Know the Menu Inside Out
Before your interview, make sure you’re familiar with the restaurant's menu and any special dishes. This shows your genuine interest in the role and helps you answer questions about product knowledge confidently.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in previous roles. Highlight situations where you motivated your team or handled challenges effectively, as this will demonstrate your capability to support the management team.
✨Practice Handling Guest Scenarios
Think of potential guest complaints or special requests you might encounter and practice your responses. Being able to articulate how you would handle these situations will show that you’re calm under pressure and ready for the fast-paced environment.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training opportunities, or how they maintain high service standards. This not only shows your enthusiasm but also helps you gauge if the restaurant is the right fit for you.
