At a Glance
- Tasks: Support Sales Account Managers and deliver exceptional customer service.
- Company: Award-winning distributor of Promotional Merchandise with over 25 years of experience.
- Benefits: Relaxed environment, friendly team, and plenty of parking on site.
- Other info: Flexible role with lots of variety and opportunities for growth.
- Why this job: Join a rapidly growing company and make a real impact in customer relations.
- Qualifications: Strong communication skills and attention to detail are essential.
The predicted salary is between 22050 - 26950 £ per year.
LSi is an award winning distributor of Promotional Merchandise with over 25 years trading experience.
We work with a wide range of customers including many household blue-chip brand names.
Following exceptional growth and two recent acquisitions we are looking for exceptional people to join our awesome team across all departments.
We are looking for
Sales Support Executives based at our Head Office address in Cleckheaton, West Yorkshire.
We are looking for talented, motivated, enthusiastic people who share our passion for delivering exceptional customer service and creating a lasting impression.
Responsibilities/Main Tasks
- Supporting the company's customer facing Sales Account Managers, the role is to add value to the proposition and communications sent to the customer using all available resources.
- Provide customers and prospects with an efficient, helpful, and friendly customer service.
- Create accurate quotations for existing customers and prospects within set timescales and give best advice on promotional product selection and branding methods.
- Converting quotations to orders, generating CRM notes, completing actions, processing artwork, passing to on to the production team.
- Communicating where necessary with all other departments that may be involved in any one job.
- Samples - project managing sample requests from your Account Manager as well as customers, sending from stock or ordering from suppliers, posting, following up, dealing with returns, sending invoices for non-returned samples, all associated paperwork and database work.
- Sourcing products from UK and overseas, speaking to suppliers, inputting products onto system with full details, prices, pictures etc.
- Keeping up to date with market trends and new products, providing information to Sales Team for quotations and orders.
- Dealing with email, web and telephone enquiries from the sales team and from Customers and Prospects.
- Maintaining Prospect, Customer and Supplier databases.
- Ensuring the accuracy of all outgoing communications to maintain the professional image of the organisation.
Skills and Attributes
- Adapt to each individual sales person's needs, prioritise workloads and maintain a positive approach.
- Flexibility, as a small company the position requires a great deal of flexibility on your part which may require you to help in other areas of the business.
- Active listening & communication, giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate.
- Attention to detail - to produce accurate and high-quality work including pricing on quotations.
- Resilience - the ability to work under pressure and juggle lots of projects and information at the same time.
- Work with a rapidly growing Promotional Merchandise distributor
- Friendly & sociable team
- Lots of variety
- Relaxed informal environment with staff break-out areas
- Plenty of parking on site
- Salary depends upon experience.
- Schedule: Monday to Friday (9:00am - 5:30pm)
- #J-18808-Ljbffr
Sales Support Executive in Cleckheaton employer: LSi Ltd
LSi is an exceptional employer that fosters a friendly and sociable work environment, perfect for those looking to thrive in a dynamic sales role. With over 25 years of experience in the promotional merchandise industry, employees benefit from a relaxed atmosphere, ample opportunities for personal development, and a competitive salary and commission structure that rewards performance. Located in Cleckheaton, West Yorkshire, our head office offers a variety of in-house services and a supportive team culture, making it an ideal place for motivated individuals to grow their careers.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Support Executive in Cleckheaton
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Sales Support Executive at LSi Ltd, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including LSi Ltd. Tailor your message to explain why you’re drawn to them and how you can contribute as a Sales Support Executive. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Sales Support Executive in Cleckheaton
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for LSi Ltd:When writing your cover letter, make sure to tailor your message specifically for LSi Ltd. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at LSi Ltd
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show LSi Ltd that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show LSi Ltd that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with LSi Ltd’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
