CoSec Administrator in Shrewsbury

Department: Residential Property Management

Location: Shrewsbury or Hull based

The Administrator is a support role based within Cosec Management Services. The role will provide administrative, conveyancing and communication support to the Cosec Management Services Limited. The job holder must diagnose and follow procedures to ensure company and department wide compliance with all regulatory, financial and core operational system requirements.

General Attributes and Requirements

• Manage incoming and outgoing telephone calls
• Manage documentation relating to the Cosec Management Services Limited
• Compile written communication to clients and branches in a clear and comprehensible way
• Check and amend as necessary documentation as directed by the Manager
• Respond to pre contract enquiries for property sales and purchases
• Provide support to the CoSec team, including post management, scanning, copying, filing etc
• Adhere to company policy and procedures including those on confidentiality, equal opportunities, health & safety and information security

Resource Management

• Communicate clearly with Line Managers
• Be able to work under pressure
• Be able to work well as part of a team and on their own
• Liaise with other team members on resource and knowledge issues
• Maintain good relationships with Regional Heads, Team Leaders, Department Heads, Business Managers and colleagues across the business
• Endeavour to gain a full and detailed understanding of current legislation and practices governing the company business

Process Management

• Be prepared to learn and understand best practice in all aspects of the company’s management processes and to develop accordingly.
• Work within the CoSec department in accordance with the defined quality criteria.
• Maintain and update records accurately and in line with company procedures.
• Take care to understand and assess possible areas of risk to the business.
• Ensure that documents received and processed comply with legal and regulatory requirements
• Ensure that all data is checked and verified before processing, and errors brought to the attention of Line Managers in good time.
• Assist in producing accurate and complete legal documents as required by the business.
• Carry out all directions from the Line Manager diligently and to the best of your ability

Knowledge, Skills and Experience

• Punctuality
• Attention to detail and quality of work
• Computer literacy - use of Word, Excel and Outlook essential
• Confident telephone manner
• The ability to prioritise and manage daily tasks, adaptable to changing circumstances
• Clear and precise written and verbal communication skills

Equal Employment Opportunity Statement

We understand the value that a diverse and inclusive working environment brings to Lambert Smith Hampton. We celebrate the different perspectives and insights that people can bring through their cultures and backgrounds. We are committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or any other protected characteristic. We want to ensure that your application can be considered for all relevant roles across the Lambert Smith Hampton group of companies, including subsidiary and affiliate companies. We believe that this will ensure that talented people interested in developing their career with us will be considered for the widest range of opportunities that we can provide and will also receive the best candidate experience. By submitting your application, you acknowledge that your personal data may be shared with other Lambert Smith Hampton Group subsidiary and affiliate companies in support of this objective. All data will be handled in accordance with applicable data protection legislation and our Privacy Policy.