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- Tasks: Provide top-notch customer service and coordinate vehicle servicing for clients.
- Company: Join LSH Auto, a leading dealership with a focus on excellence.
- Benefits: Competitive salary, extensive training, and wellness support.
- Why this job: Be part of a dynamic team and enhance your automotive knowledge.
- Qualifications: Experience in automotive service and strong communication skills.
- Other info: Enjoy a supportive environment with great career progression opportunities.
The predicted salary is between 30000 - 42000 £ per year.
LSH Auto is looking for a dedicated Service Advisor to join our team at our flagship dealership in Stockport. As a Service Advisor, you will play a vital role in providing exceptional customer service and ensuring a smooth experience for our clients when they bring in their vehicles for service.
Hours: 45
Salary: £30,387 Plus OTE bonus
Your responsibilities will include:
- Greeting customers promptly and professionally
- Listening to customer concerns and documenting vehicle issues
- Providing detailed service estimates and timelines
- Coordinating with technicians to ensure efficient service operations
- Updating customers regarding the status of their service and any additional recommendations
- Handling inquiries and resolving any issues in a timely manner
Requirements
The successful candidate should have:
- Experience as a Service Advisor in the automotive industry
- Excellent communication and interpersonal skills
- Good organisational abilities and attention to detail
- Understanding of automotive repair and maintenance concepts
- Ability to work efficiently in a fast-paced environment
- Familiarity with service management software
- A valid driver's licence
If you are passionate about customer service and the automotive field, we encourage you to apply and be a part of our team at LSH Auto.
Benefits Include:
- A range of Mercedes Benz training and leadership programmes
- Refer a friend scheme – up to £1000
- Funded ongoing training and development
- Platinum Plus Rewards Scheme
- Colleague Car Purchase Scheme
- Eye care Vouchers
- Life Assurance (4 x annual salary)
- Days holiday (including bank holidays), rising to 38 days with length of service
- Wellbeing Support
- Company Pension
- On site gym
Service Advisor in Stockport employer: LSH Auto
Contact Detail:
LSH Auto Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Advisor in Stockport
✨Tip Number 1
Get to know the company! Research LSH Auto and understand their values and services. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your communication skills. As a Service Advisor, you'll need to interact with customers and technicians alike. Role-play common scenarios with a friend or family member to boost your confidence and refine your responses.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info about the role and even lead to referrals, which can be a game-changer in landing the job.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the position. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Service Advisor in Stockport
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience as a Service Advisor and showcases your communication skills. We want to see how you’ve made a difference in previous roles, so don’t hold back!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about customer service and the automotive industry. Let us know what excites you about joining LSH Auto.
Show Off Your Organisational Skills: In your application, give examples of how you've managed multiple tasks or handled customer inquiries efficiently. We love candidates who can juggle responsibilities while keeping everything running smoothly!
Apply Through Our Website: We encourage you to apply directly through our website for a seamless application process. It’s the best way for us to receive your details and get you on the path to joining our fantastic team!
How to prepare for a job interview at LSH Auto
✨Know Your Stuff
Make sure you brush up on your automotive knowledge. Understand common vehicle issues and maintenance concepts, as well as the services offered by LSH Auto. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
As a Service Advisor, you'll need to communicate effectively with customers and technicians. Practice explaining complex automotive terms in simple language. During the interview, demonstrate your ability to listen actively and respond thoughtfully to questions.
✨Prepare for Scenario Questions
Expect to be asked how you would handle specific customer situations. Think of examples from your past experience where you resolved issues or provided exceptional service. This will highlight your problem-solving skills and customer service focus.
✨Familiarise Yourself with the Company Culture
Research LSH Auto and understand their values and mission. Be ready to discuss how your personal values align with theirs. Showing that you fit into their culture can set you apart from other candidates.