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- Tasks: Welcome guests and provide exceptional service at our Stockport dealership.
- Company: Join the LSH Auto family, a leader in the automotive industry.
- Benefits: Enjoy competitive salary, generous holiday, and wellness support.
- Why this job: Make a real impact by creating memorable experiences for our guests.
- Qualifications: Customer service experience and a passion for helping others.
- Other info: Opportunities for training, career growth, and a vibrant team culture.
The predicted salary is between 20400 - 28600 £ per year.
LSH Auto is seeking a dedicated and enthusiastic Guest Relations Team Member to join our team at our dealership in Stockport. In this role, you will serve as the first point of contact for our guests, ensuring they receive exceptional service and a warm welcome during their visit. Your primary responsibilities will include engaging with customers, addressing their enquiries, and providing information about our products and services. You will play a vital role in creating a positive and memorable experience for each guest.
Key Responsibilities:
- Greet and assist guests in a friendly and professional manner.
- Handle customer enquiries and provide accurate information regarding services and products.
- Ensure that the reception and guest areas are clean and welcoming at all times.
- Support and assist the Guest Relations Team Leader as needed.
- Gather guest feedback to help improve services.
Qualifications:
- Previous experience in a customer service role is preferred.
- Excellent communication and interpersonal skills.
- A positive attitude with a strong desire to help others.
- Ability to multitask and handle a fast-paced environment.
- A genuine interest in the automotive industry is a plus.
If you are passionate about providing outstanding customer service, we encourage you to apply and become part of the LSH Auto family!
Benefits:
- Colleague Referral Scheme (£500 - £1000)
- A range of Mercedes Benz training and leadership programmes
- Platinum Plus Rewards Scheme
- Colleague Car Purchase Scheme
- Eye care Vouchers
- Life Assurance (4 x annual salary)
- 31 days holiday (including bank holidays), rising to 38 days with length of service
- Wellbeing Support
- Company Pension
- Full uniform provided
- On site gym.
Guest Relations Team Member in Stockport employer: LSH Auto
Contact Detail:
LSH Auto Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Guest Relations Team Member in Stockport
✨Tip Number 1
First impressions matter! When you walk into that interview, make sure to greet everyone with a smile and a friendly hello. It sets the tone for the rest of your meeting and shows you're ready to engage.
✨Tip Number 2
Know your stuff! Familiarise yourself with LSH Auto's products and services before the interview. This way, you can confidently answer questions and show your genuine interest in the automotive industry.
✨Tip Number 3
Be prepared to share your experiences! Think of examples from your previous customer service roles where you went above and beyond. This will highlight your skills and show how you can create memorable experiences for guests.
✨Tip Number 4
Finally, don’t forget to ask questions! Show your enthusiasm by asking about the team culture or how they gather guest feedback. It demonstrates your interest in being part of the LSH Auto family. And remember, apply through our website for the best chance!
We think you need these skills to ace Guest Relations Team Member in Stockport
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for customer service shine through! We want to see that you're genuinely excited about the role and ready to create memorable experiences for our guests.
Tailor Your Application: Make sure to customise your application to highlight your relevant experience and skills. Mention any previous customer service roles and how they’ve prepared you for this position with us at LSH Auto.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for the Guest Relations Team Member role.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at LSH Auto
✨Know the Company
Before your interview, take some time to research LSH Auto. Understand their values, products, and services. This will not only help you answer questions more effectively but also show your genuine interest in the company.
✨Practice Your Customer Service Skills
Since this role is all about guest relations, think of examples from your past experiences where you provided exceptional customer service. Be ready to share these stories during the interview to demonstrate your skills and positive attitude.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the team, the dealership culture, and what success looks like in this role. This shows that you’re engaged and serious about the position.
✨Dress the Part
First impressions matter, especially in a customer-facing role. Dress smartly and professionally for your interview to reflect the welcoming and professional environment that LSH Auto aims to provide to its guests.
