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- Tasks: Provide top-notch customer service and ensure smooth vehicle servicing experiences.
- Company: Join LSH Auto, a leading dealership with a focus on excellence.
- Benefits: Competitive salary, extensive training, wellness support, and generous holiday allowance.
- Why this job: Be part of a dynamic team and make a real difference in customer satisfaction.
- Qualifications: Experience in automotive service advising and strong communication skills.
- Other info: Enjoy career growth opportunities and a vibrant work environment.
The predicted salary is between 30000 - 40000 £ per year.
LSH Auto is looking for a dedicated Service Advisor to join our team at our flagship dealership in Stockport. As a Service Advisor, you will play a vital role in providing exceptional customer service and ensuring a smooth experience for our clients when they bring in their vehicles for service.
Hours: 45
Salary: £30,387 Plus OTE bonus
Your responsibilities will include:
- Greeting customers promptly and professionally
- Listening to customer concerns and documenting vehicle issues
- Providing detailed service estimates and timelines
- Coordinating with technicians to ensure efficient service operations
- Updating customers regarding the status of their service and any additional recommendations
- Handling inquiries and resolving any issues in a timely manner
Requirements
The successful candidate should have:
- Experience as a Service Advisor in the automotive industry
- Excellent communication and interpersonal skills
- Good organisational abilities and attention to detail
- Understanding of automotive repair and maintenance concepts
- Ability to work efficiently in a fast-paced environment
- Familiarity with service management software
- A valid driver's licence
If you are passionate about customer service and the automotive field, we encourage you to apply and be a part of our team at LSH Auto.
Benefits Include:
- A range of Mercedes Benz training and leadership programmes
- Refer a friend scheme - up to £1000
- Funded ongoing training and development
- Platinum Plus Rewards Scheme
- Colleague Car Purchase Scheme
- Eye care Vouchers
- Life Assurance (4 x annual salary)
- 31 days holiday (including bank holidays), rising to 38 days with length of service
- Wellbeing Support
- Company Pension
- On site gym
Service Advisor in Stockport employer: LSH Auto UK Limited
Contact Detail:
LSH Auto UK Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Advisor in Stockport
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on LSH Auto. Understand their values, services, and what makes them stand out in the automotive industry. This will help you tailor your responses and show that you're genuinely interested.
✨Tip Number 2
Practice your communication skills! As a Service Advisor, you'll need to interact with customers regularly. Try role-playing common scenarios with a friend or family member to boost your confidence and refine your approach.
✨Tip Number 3
Show off your organisational skills! During the interview, share examples of how you've managed multiple tasks or resolved customer issues efficiently in the past. This will demonstrate that you can handle the fast-paced environment at LSH Auto.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a great way to keep yourself fresh in their minds and shows your enthusiasm for the role.
We think you need these skills to ace Service Advisor in Stockport
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let us see your enthusiasm for providing top-notch customer service. Share examples of how you've gone above and beyond for customers in the past – it’ll really make you stand out!
Highlight Relevant Experience: Make sure to detail your experience as a Service Advisor or in the automotive industry. We want to know about your skills in communication, organisation, and any familiarity with service management software. Tailor your CV to reflect this!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon unless it's relevant. We appreciate a well-structured application that’s easy to read – it shows your attention to detail!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts!
How to prepare for a job interview at LSH Auto UK Limited
✨Know Your Stuff
Make sure you brush up on your automotive knowledge. Understand common vehicle issues and maintenance concepts, as well as the services offered by LSH Auto. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Customer Service is Key
Prepare examples of how you've provided exceptional customer service in the past. Think about specific situations where you resolved issues or went above and beyond for a customer. This will demonstrate your commitment to delivering a smooth experience for clients.
✨Practice Makes Perfect
Conduct mock interviews with a friend or family member. Focus on common interview questions for Service Advisors, such as how you handle difficult customers or manage multiple tasks. This will help you articulate your thoughts clearly during the actual interview.
✨Dress to Impress
First impressions matter! Dress professionally and appropriately for the interview. A smart appearance shows that you take the opportunity seriously and respect the company’s values, which is crucial in a customer-facing role like this.