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For Companies At a Glance
- Tasks: Welcome guests and provide exceptional service at our Stockport dealership.
- Company: Join the LSH Auto family, a leader in the automotive industry.
- Benefits: Enjoy competitive salary, extensive training, and wellness support.
- Why this job: Be the friendly face that makes every guest feel valued and appreciated.
- Qualifications: Customer service experience and a passion for helping others.
- Other info: Great career growth with 31 days holiday, rising to 38!
The predicted salary is between 16200 - 18900 £ per year.
LSH Auto is seeking a dedicated and enthusiastic Guest Relations Team Member to join our team at our dealership in Stockport. In this role, you will serve as the first point of contact for our guests, ensuring they receive exceptional service and a warm welcome during their visit.
Hours: 40 Salary: Up to £27,010
Key Responsibilities:
- Greet and assist guests in a friendly and professional manner
- Handle customer enquiries and provide accurate information regarding services and products
- Ensure that the reception and guest areas are clean and welcoming at all times
- Support and assist the Guest Relations Team Leader as needed
- Gather guest feedback to help improve services
Qualifications:
- Previous experience in a customer service role is preferred
- Excellent communication and interpersonal skills
- A positive attitude with a strong desire to help others
- Ability to multitask and handle a fast-paced environment
- A genuine interest in the automotive industry is a plus
If you are passionate about providing outstanding customer service, we encourage you to apply and become part of the LSH Auto family!
Benefits:
- A range of Mercedes Benz training and leadership programmes
- Refer a friend scheme - up to £1000
- Funded ongoing training and development
- Platinum Plus Rewards Scheme
- Colleague Car Purchase Scheme
- Eye care Vouchers
- Life Assurance (4 x annual salary)
- 31 days holiday (including bank holidays), rising to 38 days with length of service
- Wellbeing Support
- Company Pension
- On site gym
Guest Relations Team Member in Stockport employer: LSH Auto UK Limited
Contact Detail:
LSH Auto UK Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Guest Relations Team Member in Stockport
✨Tip Number 1
Make sure to research LSH Auto and understand their values and services. This will help you connect with the team during your interview and show that you're genuinely interested in being part of their family.
✨Tip Number 2
Practice your communication skills! Since you'll be the first point of contact for guests, being able to convey information clearly and warmly is key. Role-play with a friend or family member to get comfortable.
✨Tip Number 3
Prepare some questions to ask during your interview. This shows that you're engaged and eager to learn more about the role and the company. Plus, it gives you a chance to assess if it's the right fit for you!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to reach out directly.
We think you need these skills to ace Guest Relations Team Member in Stockport
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for customer service shine through! We want to see that you’re genuinely excited about the role and ready to make our guests feel welcome.
Tailor Your Experience: Make sure to highlight any previous customer service experience you have. We love seeing how your skills can translate into making our guests' visits exceptional!
Keep It Professional Yet Friendly: Your written application should reflect the friendly and professional manner we expect at LSH Auto. Use a warm tone while maintaining professionalism to show us you’re a great fit for our team.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you started on your journey with LSH Auto.
How to prepare for a job interview at LSH Auto UK Limited
✨Know the Company
Before your interview, take some time to research LSH Auto. Understand their values, services, and what sets them apart in the automotive industry. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Customer Service Skills
As a Guest Relations Team Member, your ability to connect with guests is crucial. Prepare examples from your previous experience where you provided exceptional customer service. Highlight how you handled difficult situations and turned them into positive experiences.
✨Practice Your Communication
Excellent communication is key for this role. Practice speaking clearly and confidently about your experiences. You might even want to do a mock interview with a friend to get comfortable with articulating your thoughts and answering common interview questions.
✨Ask Thoughtful Questions
At the end of the interview, be ready to ask insightful questions about the team, company culture, or specific responsibilities of the role. This shows that you’re engaged and serious about the position, plus it gives you a chance to assess if the company is the right fit for you.
