Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Deliver top-notch customer service and assist with vehicle concerns at our Mercedes-Benz dealership.
- Company: Join LSH Auto, a prestigious name in the automotive industry.
- Benefits: Competitive salary, extensive training, and fantastic perks like gym access and holiday benefits.
- Why this job: Be part of a dynamic team and enhance your skills in a fast-paced environment.
- Qualifications: Experience as a Service Advisor and strong communication skills are essential.
- Other info: Enjoy career growth opportunities and a supportive workplace culture.
The predicted salary is between 30000 - 35000 £ per year.
Join LSH Auto as a Service Advisor for Mercedes-Benz at our prestigious dealership in Macclesfield. We are seeking an exceptional individual with a passion for delivering outstanding customer service and an eye for detail in the automotive sector. As a key member of our team, you will ensure customers receive the highest quality of service for their Mercedes-Benz vehicles.
Hours: 45
Salary: £30,387 Plus OTE bonus
Responsibilities:
- Welcoming and assisting customers in a friendly and professional manner
- Recording customer enquiries and vehicle concerns accurately
- Providing clear service estimates and timelines to customers
- Collaborating with our skilled technicians for efficient service execution
- Keeping customers updated on their vehicle status throughout the service process
- Resolving any customer issues or complaints effectively
Requirements:
- Experience as a Service Advisor, preferably within the automotive sector
- Outstanding communication and interpersonal skills
- Strong organisational skills with the ability to handle multiple tasks
- A good understanding of automotive maintenance and repair processes
- The ability to work well under pressure in a fast-paced environment
- Familiarity with service management software or tools
- A valid UK driver's licence
Benefits:
- A range of Mercedes Benz training and leadership programmes
- Refer a friend scheme - up to £1000
- Funded ongoing training and development
- Platinum Plus Rewards Scheme
- Colleague Car Purchase Scheme
- Eye care Vouchers
- Life Assurance (4 x annual salary)
- 31 days holiday (including bank holidays), rising to 38 days with length of service
- Wellbeing Support
- Company Pension
- On site gym
Service Advisor - Mercedes-Benz in Macclesfield employer: LSH Auto UK Limited
Contact Detail:
LSH Auto UK Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Advisor - Mercedes-Benz in Macclesfield
✨Tip Number 1
Get to know the company! Research LSH Auto and their values, especially around customer service. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! As a Service Advisor, you'll need to interact with customers and technicians alike. Role-play common scenarios with a friend to boost your confidence and ensure you can handle any situation that comes your way.
✨Tip Number 3
Be ready to showcase your organisational skills! Think of examples from your past experiences where you've juggled multiple tasks effectively. This will demonstrate your ability to thrive in a fast-paced environment like the one at LSH Auto.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and keen on joining the team. Don’t forget to follow up after applying to express your enthusiasm!
We think you need these skills to ace Service Advisor - Mercedes-Benz in Macclesfield
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for customer service and the automotive sector shine through. We want to see that you genuinely care about delivering top-notch service to our customers.
Be Detail-Oriented: Make sure to highlight your attention to detail in your application. Whether it's about recording customer enquiries or providing clear service estimates, we need to know you can handle the nitty-gritty with ease.
Tailor Your Experience: Don’t just list your previous jobs; connect your experience directly to the role of Service Advisor. We’re looking for how your past roles have prepared you to excel in this position, so make those connections clear!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team.
How to prepare for a job interview at LSH Auto UK Limited
✨Know Your Mercedes-Benz Inside Out
Before the interview, brush up on your knowledge of Mercedes-Benz vehicles and their service requirements. Familiarise yourself with common customer concerns and how to address them. This will show your passion for the brand and your readiness to assist customers effectively.
✨Practice Your Customer Service Skills
As a Service Advisor, outstanding customer service is key. Prepare for role-play scenarios where you might need to handle customer enquiries or complaints. Practising these interactions can help you demonstrate your communication skills and ability to resolve issues smoothly during the interview.
✨Showcase Your Organisational Skills
Be ready to discuss how you manage multiple tasks in a fast-paced environment. Think of examples from your past experience where you successfully juggled various responsibilities. This will highlight your organisational skills and ability to keep everything running smoothly at the dealership.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or the dealership's approach to customer service. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.
