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- Tasks: Deliver an amazing customer handover experience and ensure seamless documentation.
- Company: Join LSH Auto, a leading global automotive retailer known for quality and service.
- Benefits: Enjoy 31 days holiday, life assurance, training programs, and a company pension.
- Why this job: Be part of a fun-loving team and shape the future of automotive retail.
- Qualifications: Creative customer service experience and a passion for building relationships are essential.
- Other info: This is a full-time role with opportunities for career progression.
The predicted salary is between 20000 - 30000 £ per year.
We are currently seeking a Handover Experience Partner to work within our flagship dealership in Stockport.
This is a full-time position of 40 hours with a salary of £24,232 plus bonus.
Benefits
- A range of Mercedes Benz training and leadership programmes
- Eye care Vouchers
- Life Assurance (4 x annual salary)
- 31 days holiday (including bank holidays), rising to 38 days with length of service
- Company Pension
- Full uniform and PPE provided
Responsibilities
- Responsible for delivering a great customer handover experience from point of sale to customer collection.
- Liaising with customers with progress reports.
- Ensuring all correct documentation is available for a seamless handover.
- Designing the customer journey.
Qualifications
- Creative experience of delivering outstanding customer services.
- A natural affinity for building relationships with new customers and visitors.
- Great knowledge of Mercedes Benz products to ensure that customers fully understand their vehicle and its systems.
- Commitment to achieving 100% customer satisfaction.
Are you interested in joining a fun-loving, passionate, spirited team? If you feel up to the challenge, we are looking for you. APPLY TODAY!
Job type: Permanent. Posted: 2024-09-18T00:00:00 6 months ago.
About Us
Here at LSH Auto, we believe that to be the very best, we need the best people on our team. We desire to reward our colleagues well and provide them with development opportunities to progress in their careers with us.
We ask for self-motivation, passion, energy, and a desire to develop. If you possess these qualities, you will succeed with us.
Our colleagues can look forward to ongoing training opportunities and long-term career progression. We offer a range of benefits, including an industry-competitive salary with performance-related bonuses, a contributory pension scheme, life assurance cover, and much more.
Join us in our journey today and help shape the future of our company.
Our Mission and Values
LSH Auto’s values are the cornerstones of our organisation.
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Handover Experience Partner employer: LSH Auto UK Limited
Contact Detail:
LSH Auto UK Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Handover Experience Partner
✨Tip Number 1
Familiarize yourself with the Mercedes-Benz product range. Understanding the features and benefits of the vehicles will help you build rapport with customers and enhance their handover experience.
✨Tip Number 2
Practice your communication skills. Being able to clearly explain the handover process and answer any questions will ensure a smooth transition for the customer and demonstrate your commitment to outstanding service.
✨Tip Number 3
Showcase your creativity in designing customer journeys. Think about how you can make the handover experience memorable and enjoyable, which will set you apart from other candidates.
✨Tip Number 4
Emphasize your passion for customer satisfaction during interviews. Share examples of how you've gone above and beyond to ensure customers are happy, as this aligns perfectly with LSH Auto's values.
We think you need these skills to ace Handover Experience Partner
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Handover Experience Partner position. Understand the key responsibilities and required skills, as this will help you tailor your application.
Highlight Relevant Experience: In your CV and cover letter, emphasize any previous experience in customer service or roles that required relationship-building skills. Use specific examples to demonstrate how you've delivered outstanding customer experiences.
Show Your Passion: Express your enthusiasm for the automotive industry and specifically for Mercedes-Benz products. Mention any relevant knowledge or experiences that showcase your commitment to customer satisfaction and your ability to create a positive handover experience.
Craft a Compelling Cover Letter: Write a personalized cover letter that connects your skills and experiences to the job requirements. Make sure to convey your motivation for applying and how you align with the company's values and mission.
How to prepare for a job interview at LSH Auto UK Limited
✨Show Your Customer Service Skills
Be prepared to discuss specific examples of how you've delivered outstanding customer service in the past. Highlight your ability to build relationships and ensure customer satisfaction, as these are key aspects of the role.
✨Know Your Mercedes-Benz Products
Familiarize yourself with the range of Mercedes-Benz products and their features. Being knowledgeable will help you answer questions confidently and demonstrate your commitment to providing customers with a full understanding of their vehicles.
✨Demonstrate Your Creativity
Think about how you can design an exceptional customer journey. Be ready to share innovative ideas on how to enhance the handover experience, showing that you can think outside the box and contribute to the company's forward-thinking approach.
✨Express Your Passion and Motivation
During the interview, convey your enthusiasm for the automotive industry and your desire to develop within the company. LSH Auto values self-motivation and energy, so let your passion shine through in your responses.
