Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Be the friendly face of our dealership, welcoming customers and enhancing their experience.
- Company: Join LSH Auto, a leading automotive brand with a focus on customer service.
- Benefits: Enjoy extensive training, generous holiday, and a supportive work environment.
- Other info: Opportunities for career growth and a vibrant team culture await you!
- Why this job: Make every customer interaction memorable while working in a dynamic showroom.
- Qualifications: Previous customer service experience and strong communication skills are preferred.
The predicted salary is between 20000 - 25000 £ per year.
Join LSH Auto as a Guest Relations Team Member and become the welcoming face of our dealership in Stockport! In this exciting role, you will be instrumental in creating a positive and inviting atmosphere for our customers. Your charm and hospitality will ensure every visitor feels valued right from their arrival. Your key duties will include:
- Greeting customers and providing them with necessary information about our vehicle inventory.
- Addressing customer questions to enhance their experience.
- Ensuring that every customer interaction is memorable and reflects the high standards of service that LSH Auto is known for.
- Welcoming customers upon arrival and assisting them with enquiries.
- Providing detailed information about our vehicles and dealership services.
- Keeping the reception and showroom areas tidy and professionally presented.
- Supporting the sales team by coordinating appointments and facilitating communication.
- Collecting customer feedback to help improve service and overall experience.
Qualifications:
- Previous experience in customer service, hospitality, or retail is preferred.
- Strong interpersonal and communication skills.
- Detail-oriented with the ability to multitask in a fast-paced environment.
- Positive demeanour and a genuine passion for helping customers.
- Basic computer literacy.
Benefits:
- A range of Mercedes Benz training and leadership programmes.
- Refer a friend scheme - up to £1000.
- Funded ongoing training and development.
- Platinum Plus Rewards Scheme.
- Colleague Car Purchase Scheme.
- Eye care Vouchers.
- Life Assurance (4 × annual salary).
- 31 days holiday (including bank holidays), rising to 38 days with length of service.
- Wellbeing Support.
- Company Pension.
- On site gym.
Guest Relations Team Member - Mercedes Benz Showroom employer: LSH Auto UK Limited
Contact Detail:
LSH Auto UK Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Guest Relations Team Member - Mercedes Benz Showroom
✨Tip Number 1
Get to know the company! Research LSH Auto and their values. When you walk into that interview, show us you understand what makes our dealership special and how you can contribute to that welcoming atmosphere.
✨Tip Number 2
Practice your people skills! Role-play common customer interactions with a friend. This will help you feel more confident in showcasing your charm and hospitality during the real deal.
✨Tip Number 3
Dress to impress! Make sure you look the part when you come in for your interview. A professional appearance reflects your respect for the role and the high standards we uphold at LSH Auto.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the position. Plus, it keeps you fresh in our minds as we make our decision.
We think you need these skills to ace Guest Relations Team Member - Mercedes Benz Showroom
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see your charm and hospitality reflected in your words, so don’t be afraid to be yourself and show us why you’re passionate about customer service.
Tailor Your Application: Make sure to tailor your application specifically for the Guest Relations Team Member role. Highlight any previous experience in customer service or hospitality, and connect it to how you can create a welcoming atmosphere at our dealership.
Be Detail-Oriented: Pay attention to the details in your application. Ensure there are no typos or grammatical errors, as this reflects your professionalism. A well-presented application shows us that you care about the role and the standards we uphold at LSH Auto.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application directly, and you’ll find all the information you need about the role and our company there!
How to prepare for a job interview at LSH Auto UK Limited
✨Know the Brand
Before your interview, take some time to research Mercedes Benz and LSH Auto. Familiarise yourself with their values, latest models, and any recent news. This will not only show your enthusiasm for the brand but also help you answer questions more confidently.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences that highlight your customer service skills. Think of specific situations where you went above and beyond for a customer or resolved a challenging issue. This will demonstrate your passion for helping customers, which is key for this role.
✨Practice Your Communication
As a Guest Relations Team Member, strong communication skills are essential. Practice speaking clearly and confidently about your experiences. You might even want to do a mock interview with a friend to get comfortable with articulating your thoughts.
✨Dress to Impress
First impressions matter, especially in a showroom environment. Dress smartly and professionally for your interview. This shows that you respect the opportunity and understand the importance of maintaining a polished appearance in a customer-facing role.