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- Tasks: Manage workshop operations, ensuring top-quality repairs and customer satisfaction.
- Company: Join LSH Auto, a leader in the automotive industry, dedicated to excellence.
- Benefits: Enjoy perks like a generous holiday allowance, wellbeing support, and a colleague referral scheme.
- Why this job: Be part of a dynamic team, enhance your skills, and make a real impact in the automotive world.
- Qualifications: Experience in a similar role, strong problem-solving skills, and a valid driver's licence required.
- Other info: Opportunities for training and career growth await passionate individuals.
The predicted salary is between 36000 - 60000 £ per year.
Join LSH Auto as a Workshop Technical Controller and elevate your career in the automotive industry! In this critical role, you will manage the technical operations within the workshop, ensuring that all repairs and services are performed to the highest standards of quality and precision. Your leadership will support our skilled technicians and guarantee that customer satisfaction remains our top priority.
Key Responsibilities:
- Assess and approve repair estimates, ensuring they are accurate and meet manufacturer specifications.
- Provide technical support and training to workshop staff, helping them with challenging repair tasks.
- Implement quality control measures to guarantee completed work meets the company’s high standards.
- Conduct regular assessments of workshop processes to identify areas for improvement and optimise efficiency.
- Manage warranty claims, ensuring all necessary documentation is completed accurately.
- Coordinate with other departments to facilitate smooth workflow and customer service excellence.
What We’re Looking For:
- Proven experience as a Technical Controller or similar role in the automotive field.
- In-depth knowledge of automotive repair processes and technical systems.
- Strong analytical and problem-solving capabilities.
- Excellent communication skills, with the ability to lead and inspire a team.
- Dedication to delivering exceptional customer service.
- A valid driver\’s licence.
If you are passionate about the automotive industry and ready for a rewarding challenge, we invite you to apply!
Colleague Referral Scheme (£500 – £1000)
• Platinum Plus Rewards Scheme
• BYD Training Courses
• Colleague Car Purchase Scheme
• Eye care Vouchers
• Life Assurance (4 x annual salary)
• 31 days holiday (including bank holidays), rising to 38 days with length of service
• Wellbeing Support
• Company Pension
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Workshop Technical Controller employer: LSH Auto Limited
Contact Detail:
LSH Auto Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Workshop Technical Controller
✨Tip Number 1
Familiarise yourself with the latest automotive technologies and repair processes. This knowledge will not only help you in interviews but also demonstrate your commitment to staying updated in the industry.
✨Tip Number 2
Network with professionals in the automotive field, especially those who work as Technical Controllers. Engaging with them can provide insights into the role and may even lead to referrals.
✨Tip Number 3
Prepare to discuss specific examples of how you've improved workshop processes or led a team in previous roles. Concrete examples will showcase your leadership skills and problem-solving abilities.
✨Tip Number 4
Research LSH Auto's values and customer service philosophy. Tailoring your conversation to align with their mission can set you apart and show that you're genuinely interested in contributing to their success.
We think you need these skills to ace Workshop Technical Controller
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Workshop Technical Controller. Familiarise yourself with the key tasks mentioned in the job description, such as managing technical operations and providing support to technicians.
Tailor Your CV: Customise your CV to highlight relevant experience in the automotive industry. Emphasise your previous roles as a Technical Controller or similar positions, showcasing your knowledge of repair processes and leadership skills.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for the automotive industry and your dedication to customer service. Mention specific examples of how you've successfully managed teams or improved workshop processes in the past.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for any spelling or grammatical errors, and ensure that all information is clear and concise. A polished application demonstrates professionalism and attention to detail.
How to prepare for a job interview at LSH Auto Limited
✨Showcase Your Technical Knowledge
Make sure to brush up on your understanding of automotive repair processes and technical systems. Be prepared to discuss specific examples from your past experience that demonstrate your expertise in these areas.
✨Demonstrate Leadership Skills
As a Workshop Technical Controller, you'll be leading a team. Highlight your previous leadership experiences and how you've successfully supported and inspired your team members in challenging situations.
✨Prepare for Problem-Solving Scenarios
Expect to face questions that assess your analytical and problem-solving capabilities. Think of instances where you've identified issues in workshop processes and implemented effective solutions to improve efficiency.
✨Emphasise Customer Service Commitment
Customer satisfaction is key in this role. Be ready to share examples of how you've gone above and beyond to ensure customer satisfaction in your previous positions, showcasing your dedication to exceptional service.
