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For Companies At a Glance
- Tasks: Engage with customers over the phone to promote services and upsell care plans.
- Company: Join LSH Auto, a dynamic team focused on customer satisfaction and sales success.
- Benefits: Enjoy a competitive salary, OTE bonus, and a supportive work environment.
- Why this job: Perfect for sales enthusiasts wanting to make an impact in a thriving aftersales department.
- Qualifications: Previous telesales experience preferred; strong communication and customer-focused attitude required.
- Other info: Full-time office role with a 40-hour week, Monday to Saturday on a rota.
The predicted salary is between 20400 - 29600 £ per year.
We are thrilled to announce an opportunity for a motivated Telesales Representative to join our dynamic team at LSH Auto. In this role, you will be responsible for engaging with potential customers over the phone to promote our services and products, specifically focusing on upselling customer care plans. This position is ideal for individuals who have a passion for sales and possess excellent communication skills. You will be working towards targets, providing top-notch customer service, and contributing to the overall success of our aftersales department.
This is a full-time role, office based. Hours: 40 Monday - Saturday (Rota) Salary: £25,400 plus OTE bonus £8,400
Key Responsibilities:- Conducting outbound calls to prospective customers to generate leads and sales.
- Building rapport with customers and understanding their needs.
- Meeting and exceeding daily, weekly, and monthly sales targets.
- Updating and maintaining the CRM system with customer interactions.
- Following up on leads and providing exceptional customer service at all times.
- Previous experience in telesales or a similar role is preferred.
- Strong verbal communication and negotiation skills.
- A customer-focused attitude and a passion for sales.
- Ability to work independently as well as part of a team.
- Proficient in using CRM software and Microsoft Office Suite.
- Resilience and the ability to handle objections professionally.
- A positive attitude and a proactive approach to work.
Telesales Representative employer: LSH Auto Limited
Contact Detail:
LSH Auto Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Telesales Representative
✨Tip Number 1
Familiarise yourself with our products and services. Understanding what you’ll be selling will not only boost your confidence but also help you engage more effectively with potential customers.
✨Tip Number 2
Practice your communication skills. Since this role heavily relies on verbal interaction, consider role-playing with a friend or family member to refine your pitch and improve your ability to handle objections.
✨Tip Number 3
Research common telesales techniques and strategies. Knowing how to build rapport and close deals can set you apart from other candidates and show us that you're serious about excelling in this role.
✨Tip Number 4
Prepare for potential questions during the interview. Think about scenarios where you've successfully met sales targets or handled difficult customers, as these examples will demonstrate your suitability for the position.
We think you need these skills to ace Telesales Representative
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in telesales or similar roles. Emphasise your communication skills, customer service experience, and any achievements related to meeting sales targets.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for sales and your understanding of the role. Mention specific examples of how you've successfully engaged with customers and met targets in the past.
Highlight CRM Proficiency: Since the role requires proficiency in CRM software, mention any relevant experience you have with such systems. If you’ve used specific software, include that information to demonstrate your capability.
Showcase Resilience and Positivity: In your application, convey your resilience and positive attitude. Share examples of how you've handled objections or challenges in previous sales roles, as this will resonate well with the hiring team.
How to prepare for a job interview at LSH Auto Limited
✨Showcase Your Sales Skills
Be prepared to discuss your previous sales experience in detail. Highlight specific examples where you successfully met or exceeded targets, and explain the strategies you used to engage customers effectively.
✨Demonstrate Excellent Communication
Since this role heavily relies on communication, practice articulating your thoughts clearly and confidently. During the interview, focus on listening actively and responding thoughtfully to questions.
✨Know the Company and Its Products
Research LSH Auto and understand their services and products. Being knowledgeable about what they offer will help you tailor your responses and show genuine interest in the role.
✨Prepare for Objection Handling
Expect questions about how you would handle objections from potential customers. Prepare a few scenarios where you turned a 'no' into a 'yes', demonstrating your resilience and problem-solving skills.
