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- Tasks: Deliver exceptional customer service and assist with vehicle concerns at our prestigious Mercedes-Benz dealership.
- Company: Join LSH Auto, a leading name in the automotive industry.
- Benefits: Competitive salary, bonus potential, extensive training, and generous holiday allowance.
- Why this job: Be part of a dynamic team and work with a prestigious brand while enhancing your skills.
- Qualifications: Experience as a Service Advisor and strong communication skills are essential.
- Other info: Enjoy a supportive environment with opportunities for personal and professional growth.
The predicted salary is between 30387 - 46387 £ per year.
Join LSH Auto as a Service Advisor for Mercedes-Benz at our prestigious dealership in Tamworth. We are seeking an exceptional individual with a passion for delivering outstanding customer service and an eye for detail in the automotive sector. As a key member of our team, you will ensure customers receive the highest quality of service for their Mercedes-Benz vehicles.
Hours: 45
Salary: £30,387 Plus additional bonus £16,000 - OTE £46,387
Key Responsibilities:
- Welcoming and assisting customers in a friendly and professional manner
- Recording customer enquiries and vehicle concerns accurately
- Providing clear service estimates and timelines to customers
- Collaborating with our skilled technicians for efficient service execution
- Keeping customers updated on their vehicle status throughout the service process
- Resolving any customer issues or complaints effectively
To be successful in this role, you should have:
- Experience as a Service Advisor, preferably within the automotive sector
- Outstanding communication and interpersonal skills
- Strong organisational skills with the ability to handle multiple tasks
- A good understanding of automotive maintenance and repair processes
- The ability to work well under pressure in a fast-paced environment
- Familiarity with service management software or tools
- A valid UK driver's licence
If you are excited about the opportunity to work with one of the most prestigious brands in the automotive industry and are dedicated to customer satisfaction, we encourage you to apply!
Benefits Include:
- Colleague Referral Scheme (£500 - £1000)
- A range of Mercedes Benz training and leadership programmes
- Platinum Plus Rewards Scheme
- Colleague Car Purchase Scheme
- Eye care Vouchers
- Life Assurance (4 x annual salary)
- 31 days holiday (including bank holidays), rising to 38 days with length of service
- Wellbeing Support
- Company Pension
- Committed to continuous fully funded Learning and Development
Aftersales Executive in Tamworth employer: LSH Auto Limited
Contact Detail:
LSH Auto Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Aftersales Executive in Tamworth
✨Tip Number 1
Get to know the company! Research LSH Auto and their values. When you walk into that interview, show us you understand what makes them tick and how you can contribute to their success.
✨Tip Number 2
Practice your customer service skills. As a Service Advisor, you'll be the face of the dealership. Role-play common scenarios with a friend to nail down your responses and show us your passion for outstanding service.
✨Tip Number 3
Prepare questions for your interview. This shows us you're genuinely interested in the role and the company. Ask about team dynamics or training opportunities to demonstrate your eagerness to grow.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re proactive and serious about joining the LSH Auto family.
We think you need these skills to ace Aftersales Executive in Tamworth
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for customer service and the automotive sector shine through. We want to see that you’re genuinely excited about the role and ready to deliver top-notch service to our customers.
Tailor Your CV: Make sure your CV highlights relevant experience as a Service Advisor or in similar roles. We love seeing how your skills match what we’re looking for, so don’t be shy about showcasing your achievements in the automotive field!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure to communicate your qualifications and experiences without any fluff. This helps us quickly see why you’d be a great fit for our team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at LSH Auto Limited
✨Know Your Stuff
Make sure you brush up on your knowledge of Mercedes-Benz vehicles and the services they offer. Familiarise yourself with common customer concerns and how to address them, as this will show your passion for the automotive sector and your commitment to outstanding customer service.
✨Practice Makes Perfect
Rehearse common interview questions related to customer service and problem-solving. Think about specific examples from your past experience as a Service Advisor that demonstrate your skills in communication and organisation. This will help you articulate your thoughts clearly during the interview.
✨Showcase Your People Skills
As an Aftersales Executive, you'll be interacting with customers regularly. Be prepared to discuss how you've successfully handled difficult situations or complaints in the past. Highlight your interpersonal skills and your ability to maintain a friendly and professional demeanour under pressure.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or the dealership's approach to customer satisfaction. This shows your genuine interest in the role and helps you determine if it's the right fit for you.
