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- Tasks: Enhance customer loyalty through personalised service and proactive communication.
- Company: Leading automotive services provider in Stockport with a focus on customer satisfaction.
- Benefits: Competitive salary, comprehensive benefits, ongoing training, and generous holiday package.
- Why this job: Join a dynamic team and make a real difference in customer retention.
- Qualifications: Strong interpersonal skills, sales acumen, and ability to handle objections.
The predicted salary is between 28800 - 43200 £ per year.
A leading automotive services provider in Stockport is looking for a Retentions Specialist. This role emphasizes customer retention through personalized service, efficient appointment booking, and proactive communication via live chat.
Ideal candidates will possess strong interpersonal skills and sales acumen, along with the ability to handle customer objections. If you’re results-driven and enjoy working in a dynamic environment, this opportunity offers competitive salary and comprehensive benefits including ongoing training, life assurance, and a generous holiday package.
Retention & Loyalty Specialist — Telesales & Service Plans in Stockport employer: LSH Auto Limited
Contact Detail:
LSH Auto Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retention & Loyalty Specialist — Telesales & Service Plans in Stockport
✨Tip Number 1
Network like a pro! Reach out to your connections in the automotive industry or related fields. A friendly chat can lead to insider info about job openings that might not even be advertised yet.
✨Tip Number 2
Practice your pitch! When you get the chance to speak with potential employers, make sure you can clearly articulate how your skills in customer retention and sales can benefit their team. Confidence is key!
✨Tip Number 3
Show off your personality! During interviews or networking events, let your interpersonal skills shine. Remember, they’re looking for someone who can connect with customers, so be engaging and approachable.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge over other candidates. Plus, it’s super easy!
We think you need these skills to ace Retention & Loyalty Specialist — Telesales & Service Plans in Stockport
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in customer retention and telesales. We want to see how your skills align with the role, so don’t be shy about showcasing your sales acumen and interpersonal skills!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about customer service and how you can contribute to our team. We love seeing genuine enthusiasm for the role!
Showcase Your Communication Skills: Since this role involves proactive communication, make sure your application reflects your ability to engage effectively. Whether it’s through your writing style or examples of past experiences, let us see your strong communication skills!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at LSH Auto Limited
✨Know Your Stuff
Before the interview, make sure you understand the company and its services. Research their approach to customer retention and how they handle service plans. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your Interpersonal Skills
Since this role requires strong interpersonal skills, be ready to demonstrate them during the interview. Use examples from your past experiences where you successfully handled customer objections or built rapport with clients. This will highlight your suitability for the position.
✨Prepare for Role-Play Scenarios
Expect to engage in role-play scenarios during the interview, especially since the job involves telesales. Practice handling common customer objections and booking appointments efficiently. This will showcase your sales acumen and ability to think on your feet.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, and how success is measured in the role. This shows your enthusiasm and helps you determine if the company is the right fit for you.