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- Tasks: Lead a team to drive retail sales and deliver exceptional customer experiences.
- Company: Join LSH Auto, a leading name in the automotive industry with a flagship dealership in Birmingham.
- Benefits: Enjoy a competitive salary, company car, 31 days holiday, and wellness support.
- Why this job: Be part of a dynamic team focused on growth, leadership, and customer satisfaction.
- Qualifications: Experience in automotive retail management and strong leadership skills are essential.
- Other info: Access exclusive training programmes and a colleague referral scheme for extra rewards.
The predicted salary is between 26400 - 39600 £ per year.
LSH Auto is seeking an experienced Retail Business Manager to join our dynamic team at our flagship dealership in Birmingham. In this key role, you will be responsible for driving retail sales performance, managing the day-to-day operations, and leading a team to deliver exceptional customer experiences. Your strategic approach and strong leadership skills will be essential in achieving revenue goals and optimizing profitability within the retail segment.
Hours: 40
Salary: £33,000 Plus OTE Bonus Plus Company Car or Car Allowance
Key Responsibilities:
- Develop and implement effective retail strategies to drive sales growth and improve profitability.
- Lead, mentor, and motivate the retail sales team to achieve performance targets.
- Monitor and analyze sales performance metrics to identify trends and opportunities for improvement.
- Ensure exceptional customer service standards are met and exceeded.
- Oversee inventory management and merchandising to maximize sales opportunities.
- Collaborate with marketing and operations teams to enhance brand visibility and attract customers.
The ideal candidate will have:
- Proven experience as a Business Manager or similar role within the automotive industry.
- Strong knowledge of retail sales processes and strategies.
- Excellent leadership and team management skills.
- Exceptional communication and interpersonal skills.
- Ability to analyse sales data and generate actionable insights.
- Customer-focused mindset with a commitment to providing outstanding service.
- Valid UK driving licence.
Benefits:
- Colleague Referral Scheme (£500 - £1000)
- A range of Mercedes Benz training and leadership programmes
- Platinum Plus Rewards Scheme
- Colleague Car Purchase Scheme
- Eye care Vouchers
- Life Assurance (4 x annual salary)
- 31 days holiday (including bank holidays), rising to 38 days with length of service
- Wellbeing Support
- Company Pension
- Full uniform provided
- On site gym
Retail Business Manager - Used Cars employer: LSH Auto Limited
Contact Detail:
LSH Auto Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Business Manager - Used Cars
✨Tip Number 1
Familiarise yourself with the latest trends in the automotive retail industry. Understanding current market dynamics and customer preferences will help you demonstrate your strategic thinking during interviews.
✨Tip Number 2
Prepare to discuss specific examples of how you've successfully led a team in achieving sales targets. Highlighting your leadership skills with concrete achievements will make you stand out as a candidate.
✨Tip Number 3
Network with professionals in the automotive sector, especially those who have experience in retail management. Building connections can provide valuable insights and potentially lead to referrals for the position.
✨Tip Number 4
Research LSH Auto's values and culture. Tailoring your conversation to align with their mission and demonstrating your commitment to exceptional customer service will show that you're a great fit for their team.
We think you need these skills to ace Retail Business Manager - Used Cars
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in retail management, particularly within the automotive industry. Emphasise your leadership skills and any achievements related to sales performance.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the automotive sector and your strategic approach to driving sales. Mention specific examples of how you've successfully led teams and improved profitability in previous roles.
Highlight Key Skills: In your application, focus on key skills mentioned in the job description, such as team management, customer service excellence, and data analysis. Use concrete examples to demonstrate these skills in action.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for a Retail Business Manager.
How to prepare for a job interview at LSH Auto Limited
✨Showcase Your Leadership Skills
As a Retail Business Manager, strong leadership is key. Be prepared to discuss your previous experiences in leading teams, mentoring staff, and how you motivated them to achieve sales targets. Use specific examples to illustrate your impact.
✨Understand the Automotive Market
Familiarise yourself with current trends in the automotive industry, especially in used cars. Demonstrating your knowledge about market dynamics and customer preferences will show that you're well-prepared and genuinely interested in the role.
✨Prepare for Sales Metrics Discussion
Since the role involves analysing sales performance metrics, be ready to discuss how you've used data to drive decisions in the past. Bring examples of how you've identified trends and implemented strategies that improved sales and profitability.
✨Emphasise Customer Service Excellence
Exceptional customer service is crucial in this role. Prepare to share examples of how you've ensured high standards of customer service in previous positions, and be ready to discuss how you would maintain and exceed these standards at LSH Auto.
