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- Tasks: Welcome customers, manage inquiries, and coordinate with technicians for top-notch service.
- Company: Prestigious Mercedes-Benz dealership in Macclesfield with a focus on customer satisfaction.
- Benefits: Extensive training, colleague purchase scheme, and generous holiday entitlement.
- Why this job: Join a dynamic team and enhance your customer service skills in the automotive industry.
- Qualifications: Exceptional customer service skills and ability to multitask effectively.
- Other info: Progressive working environment with opportunities for growth and development.
The predicted salary is between 28800 - 43200 £ per year.
A prestigious automotive dealership in Macclesfield is seeking a Service Advisor for Mercedes-Benz. This role requires exceptional customer service skills, attention to detail, and the ability to manage multiple tasks efficiently.
The Service Advisor will welcome customers, record their inquiries, provide service timelines, and work closely with technicians.
Benefits include extensive training programs, a colleague purchase scheme, and a comprehensive holiday entitlement, ensuring a progressive working environment.
Premium Auto Service Advisor – Customer-Focused Growth in Macclesfield employer: LSH Auto Limited
Contact Detail:
LSH Auto Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Premium Auto Service Advisor – Customer-Focused Growth in Macclesfield
✨Tip Number 1
Make sure to research the dealership and its values before your interview. Knowing their customer service approach and how they handle inquiries will help you stand out as a candidate who truly understands their mission.
✨Tip Number 2
Practice your communication skills! As a Service Advisor, you'll need to convey information clearly and effectively. Try role-playing with a friend or family member to get comfortable with discussing service timelines and customer inquiries.
✨Tip Number 3
Showcase your multitasking abilities during the interview. Share examples of how you've successfully managed multiple tasks in previous roles, especially in high-pressure situations. This will demonstrate that you're ready for the fast-paced environment of a premium auto service.
✨Tip Number 4
Don't forget to apply through our website! We want to see your application come through directly, so make sure you take that step. It shows initiative and gives us a chance to connect with you right away.
We think you need these skills to ace Premium Auto Service Advisor – Customer-Focused Growth in Macclesfield
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight your exceptional customer service skills in your application. We want to see how you’ve gone above and beyond for customers in the past, so share specific examples that demonstrate your ability to connect with people.
Attention to Detail is Key: In a role like this, attention to detail is crucial. When writing your application, be meticulous about your spelling and grammar. We appreciate candidates who take the time to present their best selves, so double-check everything before hitting send!
Multitasking Magic: As a Service Advisor, you'll need to juggle multiple tasks at once. In your application, give us a glimpse of how you manage your time and priorities. Share any experiences where you successfully handled several responsibilities simultaneously.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at LSH Auto Limited
✨Know Your Stuff
Familiarise yourself with Mercedes-Benz vehicles and the services they offer. Being able to discuss specific models and their features will show your passion for the brand and impress the interviewers.
✨Customer Service is Key
Prepare examples of how you've provided exceptional customer service in the past. Think about situations where you went above and beyond to help a customer, as this role is all about creating a positive experience.
✨Show Your Organisational Skills
Since the job involves managing multiple tasks, be ready to discuss how you prioritise and organise your workload. You might want to share a time when you successfully juggled several responsibilities at once.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions prepared. This could be about the training programmes or how the dealership measures success in customer satisfaction. It shows you're genuinely interested in the role and the company.
