Senior Business Development Representative/Team Leader

The Senior Business Development Representative (SBDR) Team Lead is a Player/Coach role in the Opportunity Generation Organization and is vital to the Sales & Marketing process and is tasked with qualifying inbound leads. This Player/Coach (Team Lead) will have dual responsibility of individual target and leading the team of Business Development Representatives based in the London office. It will be the responsibility of this individual to ensure all BDRs in the region receive proper training, facilitate onboarding for new joiners, are in line for quarterly targets, and all other typical tasks of a Team Lead. This is on top of hitting his or her own targets as well.

The role will be primarily focused around researching the Target Accounts and performing outreach through emails, calls, and social media whilst adhering to best practice contact cadence motions delivered within agreed SLAs. These motions will be supported by CRM and Sales Engagement tools. Supporting this role, new prospects will be identified by customer analytics, predictive marketing models and proactive client engagement activities across specified types of financial institutions and corporate entities, within a geographic region or product segment. The role will ultimately use next generation technology and prioritized prospect lists, specialized by client type and the expertise of channel marketing operations.

Primary responsibilities:

• Investigate and research Target Accounts to gain a working understanding of the business, identify key challenges and market motivators for needing a LSEG service, product and/or solution.
• Proactively identify contacts within each account related to defined campaigns or growth opportunities.
• Review, action and execute prioritized outbound contacts and inbound leads for each account and/or across various financial institutions, client types and geographical regions.
• Effectively leverage and use sales engagement tools, system and processes, including but not limited to LSEG’s Client Relationship Management (CRM) system, Sales Automation platform and predictive marketing insight data.
• Generate sales opportunities within target accounts.
• Lead the people directly reporting into this role and ensure their learning and development, growth and motivation.
• To ensure the team achieve their targets for opportunities and Revenue on a regular basis conducting pipeline review with the team and ensure they are trained in entire sales cycle.

Secondary responsibilities:

• Identify, establish and nurture relationships with key stakeholders across sales, marketing and operations to support effective target account growth and collaborative success outcomes.
• Take responsibility for ongoing learning and development relating to LSEG’s services, products and solutions and maintain and share professional knowledge through education, networking, events, and presentations.
• Identify market trends and translate them into Outbound marketing and prospecting campaigns.
• Champion LSEG’s services, products and solutions to strengthen the company’s brand and market position internally with key stakeholders, existing and/or new clients.

Qualifications:

• Outstanding telephone and remote client contact skills that clearly articulate a 'business justification', 'what's in it for the client', obtain 'incremental gain' in order to qualify potential business opportunities.
• Proven record of leading a team of Business Development Representatives.
• Ability to provide clients with the best customer experience as possible via standard methodology and 'client first' interactions.
• Ability to make a large number of calls to prospective clients per day and even with constant rejection, have the persistence and positive demeanour to continue these efforts every day.
• Able to articulate the benefits of LSEG products and services to potential clients in a concise and pointed manner that fosters greater product curiosity.
• Experience working in a professional, institutional, fast-paced lead generation operation, preferably within financial services marketing or information technology.
• Experience with sales, training, or customer service environment with high inbound/outbound call volumes, and aggressive revenue and sales targets.

Education:

• Bachelor’s degree or equivalent work experience in a similar role.

LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth. Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.

Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. You will be part of a collaborative and creative culture where we encourage new ideas and are committed to sustainability across our global business. You will experience the critical role we have in helping to re-engineer the financial ecosystem to support and drive sustainable economic growth. Together, we are aiming to achieve this growth by accelerating the just transition to net zero, enabling growth of the green economy and creating inclusive economic opportunity.

LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives. We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone’s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.