Techbar & AV Engineer, EUC Onsite Support in London
Techbar & AV Engineer, EUC Onsite Support

Techbar & AV Engineer, EUC Onsite Support in London

London Full-Time 30000 - 42000 £ / year (est.) No home office possible
LSEG

At a Glance

  • Tasks: Support AV setups and troubleshoot tech issues in a dynamic corporate environment.
  • Company: Join LSEG, a global leader in financial markets with a culture of innovation.
  • Benefits: Enjoy competitive pay, healthcare, and opportunities for personal growth.
  • Why this job: Be hands-on with cutting-edge AV technology and enhance user experiences.
  • Qualifications: Basic AV knowledge and a passion for tech; training provided.
  • Other info: Great career progression opportunities in a diverse and inclusive workplace.

The predicted salary is between 30000 - 42000 £ per year.

ABOUT US: LSEG (London Stock Exchange Group) is more than a diversified global financial markets infrastructure and data business. We are dedicated, open-access partners with a dedication to excellence in delivering the services our customers expect from us. With extensive experience, deep knowledge and worldwide presence across financial markets, we enable businesses and economies around the world to fund innovation, manage risk and create jobs.

OUR PEOPLE: People are at the heart of what we do and drive the success of our business. Our culture of connecting, creating opportunity and delivering excellence shape how we think, how we do things and how we help our people fulfil their potential. We embrace diversity and actively seek to attract individuals with unique backgrounds and perspectives.

Role Purpose: The Junior Engineer supports the setup, operation, maintenance, and troubleshooting of audio-visual and video conferencing technologies across meeting rooms, event spaces, and corporate environments. This role is hands-on and customer-facing, ensuring reliable AV services and an excellent user experience.

Key Responsibilities:

  • AV Support & Operations: Assist in the setup, testing, and operation of AV equipment for meetings, presentations, and events. Provide first-line support for issues related to projectors, displays, microphones, speakers, control systems, and video conferencing platforms. Support day-to-day service desk requests related to AV needs. Help with room checks and preventive maintenance of AV facilities.
  • Technical Troubleshooting: Diagnose and resolve common AV issues (e.g., connectivity problems, audio dropouts, display failures). Escalate complex technical problems to senior engineers or vendors when necessary.
  • Installation & Maintenance: Assist with installation and configuration of new AV hardware under supervision. Perform regular checks to ensure equipment is functioning correctly. Help maintain inventory of AV equipment and accessories.
  • Collaboration & Customer Service: Deliver technical support with a helpful, professional, and customer-focused attitude. Work closely with IT teams, facility management, and external suppliers/vendors. Support live events with basic AV operation (e.g., microphones, switchers, cameras).
  • Documentation: Maintain accurate documentation of equipment, room configurations, and troubleshooting steps. Update user guides and simple how-to instructions for end users when required.

Required Skills & Experience:

  • Technical Skills: Basic understanding of AV technologies: Displays, projectors, DSPs, microphones, speakers, Videoconferencing systems (Teams Rooms, Zoom Rooms, etc.), Basic networking concepts (IP addresses, cabling, bandwidth), Familiarity with AV control systems (Cisco, Polycom, Crestron, AMX, Extron) is beneficial but not required.
  • Professional Skills: Strong communication and interpersonal abilities. Good organisational and time-management skills. Willingness to learn new technologies and undergo training. Problem-solving mindset with attention to detail.
  • Qualifications: A-levels, vocational training, or equivalent technical qualification (preferred but not essential). Any AV-related certifications (e.g., AVIXA CTS) are an advantage. Basic IT certifications (CompTIA A+, N+, or equivalent) beneficial.
  • Experience: Experience in an AV, IT support, or related technical role. Experience supporting meetings or events in a professional environment is desirable.
  • Personal Attributes: Customer-focused approach. Proactive and keen to learn. Comfortable working in fast-paced or corporate environments. Team player with a positive attitude.

Career Progression: With demonstrated growth and technical capability, this role can progress to: AV Engineer / Mid-Level AV Technician, Senior AV Engineer, AV Systems Specialist, Events Technician, IT/AV Hybrid Support Engineer, Onsite Support Engineer.

LSEG Information: Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you. LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.

We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone's race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law.

Techbar & AV Engineer, EUC Onsite Support in London employer: LSEG

LSEG is an exceptional employer that prioritises the growth and development of its employees, offering a dynamic work environment in the heart of London. With a strong commitment to diversity and inclusion, LSEG fosters a culture of collaboration and innovation, providing ample opportunities for career progression within a global organisation. Employees benefit from tailored support, including healthcare, retirement planning, and paid volunteering days, making it a rewarding place to build a meaningful career.
LSEG

Contact Detail:

LSEG Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Techbar & AV Engineer, EUC Onsite Support in London

✨Tip Number 1

Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.

✨Tip Number 2

Prepare for interviews by researching LSEG and understanding their values. Be ready to discuss how your skills align with their mission of driving financial stability and innovation. Show them you're not just another candidate, but someone who truly gets what they do!

✨Tip Number 3

Practice your technical skills! Brush up on AV technologies and troubleshooting techniques relevant to the role. Being able to demonstrate your knowledge during an interview can really set you apart from the competition.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the LSEG team and contributing to their success.

We think you need these skills to ace Techbar & AV Engineer, EUC Onsite Support in London

Audio-Visual (AV) Technologies
Video Conferencing Systems (Teams Rooms, Zoom Rooms)
Basic Networking Concepts (IP addresses, cabling, bandwidth)
AV Control Systems (Cisco, Polycom, Crestron, AMX, Extron)
Troubleshooting Skills
Technical Support
Communication Skills
Organisational Skills
Time Management
Customer Service
Problem-Solving Skills
Attention to Detail
Willingness to Learn
Teamwork

Some tips for your application 🫡

Show Your Passion for AV Tech: When you're writing your application, let your enthusiasm for audio-visual technology shine through! We love candidates who are genuinely excited about the role and can demonstrate their interest in AV systems and support.

Tailor Your CV to the Role: Make sure your CV highlights relevant experience and skills that match the job description. If you've worked with AV equipment or provided technical support before, shout about it! We want to see how you fit into our team.

Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon unless it's relevant. We appreciate a well-structured application that makes it easy for us to see your qualifications.

Apply Through Our Website: Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!

How to prepare for a job interview at LSEG

✨Know Your AV Basics

Before the interview, brush up on your understanding of audio-visual technologies. Familiarise yourself with common equipment like projectors, microphones, and video conferencing systems. Being able to discuss these confidently will show that you're ready for the hands-on nature of the role.

✨Show Off Your Problem-Solving Skills

Prepare to share examples of how you've tackled technical issues in the past. Think of specific instances where you diagnosed and resolved AV problems. This will demonstrate your troubleshooting mindset and ability to handle challenges under pressure.

✨Emphasise Customer Service

Since this role is customer-facing, be ready to talk about your approach to providing excellent service. Share experiences where you went above and beyond to help users, as this aligns with the company's focus on delivering a great user experience.

✨Ask Insightful Questions

At the end of the interview, have a few thoughtful questions prepared. Inquire about the team dynamics, ongoing projects, or opportunities for training and development. This shows your genuine interest in the role and the company culture.

Techbar & AV Engineer, EUC Onsite Support in London
LSEG
Location: London

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