At a Glance
- Tasks: Manage and enhance the Salesforce platform to support key business functions.
- Company: Join a leading global financial markets infrastructure provider with a focus on innovation.
- Benefits: Enjoy healthcare, retirement planning, paid volunteering days, and wellbeing initiatives.
- Other info: Be part of a diverse team that values individuality and creativity.
- Why this job: Make a real impact in a dynamic environment while developing your skills.
- Qualifications: Experience as a Salesforce Administrator or CRM Engineer is essential.
The predicted salary is between 63000 - 77000 £ per year.
Role Purpose
The role is critical to maintaining the operational support, administration, governance, and continuous improvement of the Salesforce platform, which supports key business functions including Client Services, Onboarding, Sales, Marketing, and Operations.
The CRM Engineer will be responsible for ensuring platform stability, security, user support, release management, and the delivery of enhancements that enable business growth and operational efficiency.
Key Responsibilities
- Salesforce Administration
- Perform day-to-day administration of the Salesforce platform.
- Manage users, roles, profiles, permission sets, and security controls.
- Administer custom objects, fields, page layouts, validation rules, flows, and approval processes.
- Monitor platform health, data quality, and system performance.
- Support access provisioning, deprovisioning, and periodic access reviews.
- Application Support
- Provide Level 2/Level 3 support for Salesforce incidents and service requests.
- Troubleshoot system issues and perform root cause analysis.
- Coordinate with development, infrastructure, and vendor teams to resolve production issues.
- Ensure compliance with service level agreements and operational standards.
- Release & Change Management
- Support Salesforce releases, deployments, and platform upgrades.
- Participate in testing, change assessments, and production validation activities.
- Maintain release documentation and deployment records.
- Support regression testing and post-release monitoring.
- Business Engagement & Delivery
- Work closely with business stakeholders to gather and analyse requirements.
- Translate business requirements into scalable Salesforce solutions.
- Support the delivery of automation, workflow improvements, and CRM enhancements.
- Provide end-user guidance and training where required.
- Governance & Compliance
- Support audit, risk, compliance, and governance activities.
- Maintain documentation, process maps, and administration standards.
- Participate in role reviews, recertification exercises, and security assessments.
- Ensure adherence to organizational policies and Salesforce best practices.
- Continuous Improvement
- Identify opportunities to improve processes through Salesforce functionality and automation.
- Support adoption of Salesforce AI and emerging platform capabilities.
- Contribute to the CRM roadmap and strategic initiatives.
- Required Skills & Experience
Essential
- Proven experience as a Salesforce Administrator or CRM Engineer.
- Strong understanding of Salesforce security, data model, and administration.
- Experience with Salesforce Flow, reports, dashboards, and automation tools.
- Experience supporting business-critical applications within a complex enterprise environment.
- Strong analytical and problem-solving capabilities.
- Excellent stakeholder management and communication skills.
- Experience working within Agile delivery environments.
Desirable
- Experience with Salesforce Service Cloud and Sales Cloud.
- Knowledge of Salesforce integrations and APIs.
- Exposure to Dev Ops, CI/CD, JIRA, and Service Now.
- Experience supporting AI-enabled Salesforce capabilities such as Agentforce or Einstein AI.
- Basic understanding of Apex and Lightning technologies.
Qualifications
Essential
- Degree in Information Technology, Computer Science, Business Systems, or equivalent experience.
- Preferred
- Salesforce Certified Administrator.
- Salesforce Advanced Administrator Certification.
- Salesforce Business Analyst or Platform App Builder Certification.
- Career Stage
- Senior Associate
- London Stock Exchange Group (LSEG) Information
Join us and be part of a team that values innovation, quality, and continuous improvement.
If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you.
LSEG is a leading global financial markets infrastructure and data provider.
Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.
- Our purpose is the foundation on which our culture is built. Our values of
- Integrity, Partnership
- Excellence and
Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.
Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries.
However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce.
We are proud to be an equal opportunities employer.
This means that we do not discriminate on the basis of anyone’s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law.
Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.
You will be part of a collaborative and creative culture where we encourage new ideas.
We are committed to sustainability across our global business and we are proud to partner with our customers to help them meet their sustainability objectives.
Our charity, the LSEG Foundation provides charitable grants to community groups that help people access economic opportunities and build a secure future with financial independence.
Colleagues can get involved through fundraising and volunteering.
LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.
Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it’s used for, and how it’s obtained, your rights and how to contact us as a data subject.
If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.
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Salesforce Developer in London employer: LSEG
LSEG is an exceptional employer that fosters a culture of integrity, partnership, and excellence, making it an ideal place for professionals seeking to make a meaningful impact in technology procurement. With a focus on employee growth, you will have the opportunity to lead high-value negotiations and develop a talented team while working in a dynamic environment in London, where innovation and continuous improvement are at the forefront. Join us to shape the future of Corporate Engineering technology and enjoy the benefits of a supportive workplace that values your contributions.
StudySmarter Expert Advice🤫
We think this is how you could land Salesforce Developer in London
✨Join Local Tech Meetups
Get out there and mingle with fellow developers by joining local tech meetups. It’s a fantastic way to meet people who might be working at LSEG or know someone who does. Plus, you can pick up some trendy tech skills and trends while you're at it!
✨Contribute to Open Source Projects
Show off your coding chops by jumping into open-source projects. Not only does this give you practical experience, but it also gets you noticed in the dev community. You'll create a killer portfolio that speaks volumes about your skills to LSEG.
✨Tap into Online Developer Communities
Don’t underestimate the power of online developer communities like GitHub, Stack Overflow, and even Reddit. Participate in discussions, share your projects, and build your visibility. We can often find opportunities through these channels that can lead to a full-time gig at companies like LSEG.
✨Explore Job Boards Specifically for Tech Roles
Keep your eyes peeled on job boards that focus on tech roles. Sites like TechCareers or Stack Overflow Jobs can often have listings for companies like LSEG that might not show up on broader job sites. Make it a habit to check these regularly, and don’t hesitate to apply directly through our website!
We think you need these skills to ace Salesforce Developer in London
Some tips for your application 🫡
Show off your coding skills:When applying for a software engineering role, it's super important to showcase your coding skills. Make sure your CV includes your tech stack, any relevant programming languages you’re comfortable with, and examples of projects you've worked on. If you have a GitHub profile, link it up! We love to see code in action.
Tailor your portfolio:For a full-time role, we’d expect to see some solid examples of your work in your portfolio. Make sure to include at least two or three projects that highlight your problem-solving skills and your ability to work with different technologies. Focus on the projects that are most relevant to the position at LSEG.
Craft a killer cover letter:Your cover letter is your chance to stand out—make it personal! Explain why you want to work at LSEG and how your skills align with the role. Show us your passion for software development. We dig enthusiastic candidates who understand the value of collaboration and continuous learning!
Be clear and concise:When it comes to writing your CV and cover letter, clarity is key. Avoid jargon that could confuse us and stick to simple, direct language. Highlight your achievements with quantifiable results where possible, and keep everything easy to read. A well-organised application goes a long way!
How to prepare for a job interview at LSEG
✨Brush Up on Your Coding Skills
For a full-time software engineering role, it's crucial that we stay sharp with our coding abilities. Expect technical questions that might involve solving problems on the spot or discussing algorithms. Practise on platforms like LeetCode or HackerRank to get comfortable with the types of questions that often come up.
✨Know Your Tools and Frameworks
Make sure we’re well-acquainted with the tools and technologies listed in the job description. Familiarise ourselves with any specific frameworks or programming languages mentioned. If LSEG uses React or Node.js, for instance, be ready to discuss how we’ve used them in previous projects or coursework.
✨Showcase Your Projects
Bring along a portfolio that highlights our best work. This could be code samples, GitHub repositories, or any side projects we’ve built. Make sure we can talk through our thought process for each project, especially the challenges we faced and how we solved them—this shows our problem-solving skills in action.
✨Prepare for Behavioural Questions
While technical skills are key, full-time positions also require cultural fit. Be ready to discuss our previous experiences and how we handle teamwork, conflict, and deadlines. Brush up on the STAR method—Situation, Task, Action, Result—to clearly articulate our past experiences when discussing how we've contributed to a team.
