At a Glance
- Tasks: Lead transformative AI and automation projects to enhance operational efficiency.
- Company: Join the London Stock Exchange Group, a global leader in financial markets.
- Benefits: Enjoy tailored benefits, including healthcare, retirement planning, and paid volunteering days.
- Other info: Be part of a diverse team that values individuality and encourages new ideas.
- Why this job: Make a significant impact in a dynamic environment focused on innovation and sustainability.
- Qualifications: Proven experience in large-scale transformation within financial markets operations.
The predicted salary is between 113400 - 138600 £ per year.
Role
Profile: Reporting to the Head of Markets Operations Transformation, you will be accountable for shaping and delivering large-scale transformation programs, including leading the Markets Operations AI and automation agenda.
Define strategic priorities, align investments with business objectives and drive execution across global operations.
Partner with executive leadership to identify high value opportunities, accelerate AI adoption and ensure initiatives deliver measurable operational and financial outcomes.
Act as a strategic advisor, translating complex business challenges into scalable AI solutions that create lasting enterprise value.
The role will partner with business heads, COOs and Head of Operations across Markets.
Key Responsibilities
- AI & Automation Program Manager
- Define and lead strategy and execution for AI and automation, ensuring alignment with business priorities and global objectives
- Identify transformational AI opportunities that improve business processes, increase efficiency, and create competitive advantage across the organization.
- Lead cross functional teams responsible for AI strategy, program execution and organizational transformation while fostering a culture of innovation, accountability and continuous improvement
- Advise senior executives on AI investment decisions, organization priorities and long-term transformation strategies that support business growth
- Measure and communicate the business impact of AI investments using financial operational and strategic performance indicators
- Program Execution
- Lead complex transformation initiatives spanning technology modernization, operating model redesign and regulatory driven change
- Drive operational excellence across program delivery, including scope, schedule, budget and quality management
- Determine critical path for successful project delivery and actively manage dependencies to drive projects.
- Develop OKRs and provide reporting updates on progress against projects to internal forums up to and including executive committee, boards and externally such as regulators.
- Oversee PMO activities, ensuring robust governance, budgeting, forecasting, tracking cost, timely delivery and benefits of transformation projects.
- Value, Prioritization & Execution
- Identify and prioritize initiatives based on business value, risk reduction, scalability and strategic fit
- Own investment cases, sequencing decisions and budget accountability
- Make and stand behind difficult trade offs when capacity, funding or timing constraints arise
- Measurement & Outcomes
- Define and track transformation success across multiple dimensions
- Operational efficiency and cost
- Risk reduction and control effectiveness
- Time to market and scalability
- Enablement of growth and innovation
- Provide clear, outcome-focused reporting to senior collaborators
Skills & Experience
- Proven track record in large-scale transformation within financial markets operations or clearing services, driving strategic target operating model change end to end.
- Strong understanding of FMI operations or global markets and banking operations.
- Experienced with change risk management techniques and change management frameworks.
- Expertise in process automation technologies, process redesign and manual process elimination.
- Excellent stakeholder management, governance and communication skills.
- Analytical mindset with ability to deep dive on detail.
- Financial management skillsets in a transformation including capex and opex
- Desired professional qualifications such as: Prince II, PMP, Agile, Lean Six Sigma
- Career Stage
- Director
- London Stock Exchange Group (LSEG) Information
Join us and be part of a team that values innovation, quality, and continuous improvement.
If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you.
LSEG is a leading global financial markets infrastructure and data provider.
Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.
Our purpose is the foundation on which our culture is built.
Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day.
They go to the heart of who we are and guide our decision making and everyday actions.
Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries.
However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce.
We are proud to be an equal opportunities employer.
This means that we do not discriminate on the basis of anyone’s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law.
Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.
You will be part of a collaborative and creative culture where we encourage new ideas.
We are committed to sustainability across our global business and we are proud to partner with our customers to help them meet their sustainability objectives.
Our charity, the LSEG Foundation provides charitable grants to community groups that help people access economic opportunities and build a secure future with financial independence.
Colleagues can get involved through fundraising and volunteering.
LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.
Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it’s used for, and how it’s obtained, your rights and how to contact us as a data subject.
If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.
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Director, Markets Operations Transformation in London employer: LSEG
LSEG is an exceptional employer that fosters a dynamic and innovative work culture, perfect for those passionate about AI and technology. With a strong emphasis on employee growth, we offer numerous opportunities for professional development and collaboration on cutting-edge projects in a hybrid work environment. Join us in London to be part of a forward-thinking team that values creativity and technical expertise, making a meaningful impact in the world of finance and technology.
StudySmarter Expert Advice🤫
We think this is how you could land Director, Markets Operations Transformation in London
✨Tap into Campus Networks
If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.
✨Get Certified
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Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.
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Don’t shy away from reaching out directly to firms like LSEG. Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.
We think you need these skills to ace Director, Markets Operations Transformation in London
Some tips for your application 🫡
Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.
Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to LSEG.
Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.
Research and Reflect:Before hitting that 'apply' button on LSEG's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!
How to prepare for a job interview at LSEG
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with LSEG.
✨Prepare for Case Studies
Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.
✨Show Your Passion for Finance
Since this is a full-time position, employers at LSEG will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.
✨Network with Industry Professionals
Before your interview, reach out to current or former LSEG employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.
