Content Infrastructure Owner - AUX DBoR in Exeter

ABOUT US: LSEG (London Stock Exchange Group) is more than a diversified global financial markets infrastructure and data business. We are dedicated, open-access partners with a dedication to excellence in delivering the services our customers expect from us. With extensive experience, deep knowledge and worldwide presence across financial markets, we enable businesses and economies around the world to fund innovation, manage risk and create jobs. It’s how we’ve contributed to supporting the financial stability and growth of communities and economies globally for more than 300 years. Through a comprehensive suite of trusted financial market infrastructure services – and our open-access model – we provide the flexibility, stability and trust that enable our customers to pursue their ambitions with confidence and clarity.

OUR PEOPLE: People are at the heart of what we do and drive the success of our business. Our values of Integrity, Partnership, Excellence and Change shape how we think, how we do things and how we help our people fulfil their potential. We embrace diversity and actively seek to attract individuals with unique backgrounds and perspectives. We break down barriers and encourage teamwork, enabling innovation and rapid development of solutions that make a difference. Our workplace generates an enriching and rewarding experience for our people and customers alike. Our vision is to build an inclusive culture in which everyone feels encouraged to fulfil their potential. We know that real personal growth cannot be achieved by simply climbing a career ladder – which is why we encourage and enable a wealth of avenues and interesting opportunities for everyone to broaden and deepen their skills and expertise. As a global organisation spanning 65 countries and one rooted in a culture of growth, opportunity, diversity and innovation, LSEG is a place where everyone can grow, develop and fulfil your potential with meaningful careers.

Role Overview: Content Infrastructure Owners are responsible for managing the evolution of tools by designing exit strategies from existing utilities into a core set of capabilities for all teams across the Content Operations organisation. Additionally, any successful applicant will be expected to manage these internal product capabilities to ensure new functionality is fit for purpose; that functionality is readily available to all internal customers to apply in support of LSEG Content offering which is produced to supply external and internal customers.

A successful applicant will need to demonstrate a proven history of technology led transformation, an openness to new ideas as solutions to problems via improved processes or better technology. Ownership of strategy, design, business requirements, feature trade-offs and release scheduling for a set of propositions, products or services. Responsible for gathering and prioritizing stakeholder feedback and understanding customer needs in order to drive innovation and increase operational adoption. Responsible for developing comprehensive product definitions, concept proposals and business cases which result in marketable products and services. Involved in budgeting activities, development of 3rd party partnerships, etc. Responsible for developing knowledge of functionality into the wider Content organisation. Responsible for reviewing current capabilities to ensure that quality is being maintained. Ability to understand technology to aid product development and adoption. Has led significant projects, programs and business initiatives, demonstrating creativity and ingenuity. Proven ability to influence cross-functional teams without formal authority. Experienced professional providing specialist consulting advice to senior and middle management to solve complex business issues. Can provide input to management on strategy and direction of the Content function. Works independently with guidance in complex situations. In-depth understanding of a Content function.

Core Responsibilities:

• Review technology and identify most efficient mechanisms to support activity in scope.
• Assess interactions between Content teams and hand-offs between Content Masters for mastered data to identify process disconnects to generate additional automation opportunities.
• Work with tools/UI person to ensure deployed UI minimizes any kind of process gaps.
• Deploy capabilities into Content Production and continuously evolve capabilities.
• Definition and ownership of parameters to report the effectiveness of tools and the function they perform.
• Definition and reporting on KPIs to assess status of tools in scope for stability and resilience.

Key Relationships:

• Business Unit / Segment Leaders / Product Groups
• Technical Architecture and Development Teams
• Content Production and Data Strategy Management groups
• Group Risk and Governance Management

Required Skills and Experience:

• BSc in Mathematics, Computer Science, Physics or 10+ years of experience, or equivalent experience in financial markets and operations, with a proven track record of success in data operations and data management.
• Strong leadership abilities and behaviours including accountability, collaboration and partnership, strategic thinking, talent development, effective communication skills.
• At least 5 years of leadership experience with proven track record of attracting, developing and retaining talent.
• Experience with delivering transformational changes in a customer and product led setting.
• Ability to strategize the delivery and implementation of business cases.
• Ability to prioritize tasks in a high-pressure environment.
• Ability to effectively communicate and present to senior executives.
• Understanding of coding, generate code (Python, SQL), use of AI Agents.
• Expert user of MSFT products and awareness of LSEG products/tools.
• Excellent interpersonal and team skills.
• Outstanding presentation and communication (both written and verbal) skills.
• Ability to interact knowledgeably and confidently across all aspects of the business and stakeholders.
• Ability to challenge the status quo and offer solutions.
• Accomplished at working across borders in a culturally diverse organization.

Career Stage: Manager

LSEG Information: Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you. LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth. Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions. Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone’s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. You will be part of a collaborative and creative culture where we encourage new ideas. We are committed to sustainability across our global business and we are proud to partner with our customers to help them meet their sustainability objectives. Our charity, the LSEG Foundation provides charitable grants to community groups that help people access economic opportunities and build a secure future with financial independence. Colleagues can get involved through fundraising and volunteering. LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.