Account Manager, Strategic Accounts

ABOUT US

LSEG (London Stock Exchange Group) is more than a diversified global financial markets infrastructure and data business. We are dedicated, open-access partners with a dedication to excellence in delivering the services our customers expect from us. With extensive experience, deep knowledge and worldwide presence across financial markets, we enable businesses and economies around the world to fund innovation, manage risk and create jobs. It’s how we’ve contributed to supporting the financial stability and growth of communities and economies globally for more than 300 years.

Through a comprehensive suite of trusted financial market infrastructure services – and our open-access model – we provide the flexibility, stability and trust that enable our customers to pursue their ambitions with confidence and clarity. LSEG is headquartered in the United Kingdom, with significant operations in 65 countries across EMEA, North America, Latin America and Asia Pacific. We employ 25,000 people globally, more than half located in Asia Pacific.

OUR PEOPLE

People are at the heart of what we do and drive the success of our business. Our values of Integrity, Partnership, Excellence and Change shape how we think, how we do things and how we help our people fulfil their potential. We embrace diversity and actively seek to attract individuals with unique backgrounds and perspectives. We break down barriers and encourage teamwork, enabling innovation and rapid development of solutions that make a difference. Our workplace generates an enriching and rewarding experience for our people and customers alike.

Our vision is to build an inclusive culture in which everyone feels encouraged to fulfil their potential. We know that real personal growth cannot be achieved by simply climbing a career ladder – which is why we encourage and enable a wealth of avenues and interesting opportunities for everyone to broaden and deepen their skills and expertise.

ROLE SUMMARY

The Account Manager owns senior client relationships across a portfolio of strategic, complex accounts, focusing on customer retention and long‑term revenue growth. The role drives strategic account planning, solution‑based selling, and opportunity development in close collaboration with product specialists. It ensures strong pipeline management, accurate forecasting, and proactive renewal and risk management. The Account Manager builds executive‑level relationships, aligns internal stakeholders, expands accounts through cross‑sell and up‑sell strategies, protects customer satisfaction, and mentors peers to enhance overall team performance.

WHAT YOU'LL BE DOING

• Demonstrate deep understanding of the customer decision maker’s strategies, priorities and needs.
• Maintain solid understanding of LSEG propositions to initiate conversations and raise interest.
• Build and embed a long‑term trusted advisor relationship within their accounts.
• Drive growth by rapidly growing LSEG footprint within their accounts.
• Focus on maintaining overall customer engagement and expanding and retaining managed net revenue.
• Coordinate all commercial activities within accounts, owning the end‑to‑end customer relationship.
• Drive efficiency in account administration (especially for lower value and growth potential accounts).
• Manage internal and external partners and maintain networks to come to terms and close deals.
• Leading deal team driven by customer strategy and opportunity.
• Coordinate with internal teams to ensure billing accuracy and client invoice queries are resolved in a timely manner.

WHAT YOU'LL BRING

• Established track record in driving growth, achieving revenue targets.
• Strong understanding of customers and their business model and workflows.
• Solid experience in Financial Services Industry.
• Industry experience within the customer segment.
• Strong product knowledge.
• Building relationships while collaborating and sharing knowledge with clients.
• Selling skills (identity, develop and articulate a complex proposition/consultative selling).
• Strong ability to work with clients and come to terms on agreements.
• Strong interpersonal skills, ability to develop and implement a sales plan, ability to use a variety of technology with a high level of proficiency.
• Problem solving—ability to understand, articulate, structure and solve client needs.
• Presentation and communication skills: ability to deliver presentations and communicate at all levels within an organization.
• Ability to collaborate with account team to solve for clients.
• Account management, sales or marketing experience in a customer facing environment required.
• Customer relationship management required throughout your book of business.
• Bachelor's degree or suitable work experience.

Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we’d love to hear from you. LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.

We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone’s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law.

You will be part of a collaborative and creative culture where we encourage new ideas. We are committed to sustainability across our global business and we are proud to partner with our customers to help them meet their sustainability objectives.