Reception and IT Assistant in London

About the role: At Heron Academy, we are seeking an exceptionally organised, proactive and talented individual to join our team as a Reception and IT Assistant. We are looking for someone who can provide a warm and professional front-of-house service while supporting the smooth operation of the school’s IT systems. We are seeking to appoint a highly motivated and committed individual who thrives in a busy environment, can manage multiple priorities, and is confident in providing administrative and technical support to pupils, staff, parents and visitors.

Demonstrating your passion for excellent customer service and technology, you will be a welcoming presence at reception, acting as the first point of contact for the school. You will also play a key role in supporting day-to-day IT operations, troubleshooting basic technical issues, maintaining equipment, and helping to ensure that staff and pupils can make the most of our digital resources. You will be an effective communicator, able to think on your feet, work collaboratively, and contribute positively to the life of the school.

About Us: Welcome to Heron Academy, a SLD/PMLD with complex needs school, committed to providing outstanding education to young people. At Heron, we aim to enrich lives by providing a secure, caring and supportive environment where our pupils are valued, understood, respected and challenged. We strive to deliver a curriculum that promotes lifelong learning and stimulates pupils’ creativity through specialist technology and high-quality learning experiences in school and the community. We believe every pupil has the right to achieve their full potential, and our commitment to a strong partnership with all stakeholders is the key to this success.

About the Trust: London South East Academies Trust is a growing and ambitious Multi-Academy Trust, currently comprising mainstream, special and alternative provision academies, alongside an outreach service and a music hub. Our schools are located across Bromley, Bexley, Sussex, Lambeth and Surrey, serving a wide range of communities and educational contexts. Across the Trust, our schools share a strong commitment to raising attainment, encouraging aspiration and supporting social mobility for every pupil, throughout their educational journey and beyond.

We take a holistic but personalised approach to education, recognising that children thrive when their individual strengths, needs and circumstances are properly understood and supported. This enables pupils to flourish and achieve their full potential, whatever their starting point. We believe that great schools are built by great people. As a Trust, we invest in our staff through strong professional development and leadership opportunities, clear expectations and supportive structures. We actively encourage collaboration and the sharing of best practice across schools, supported by high-quality, cost-effective central services that allow leaders and teachers to focus on what matters most: improving outcomes for pupils.

London South East Academies Trust sits within the Elevare Civic Education Group, which also includes a multi-campus further and higher education college, London South East Colleges and a charitable foundation, Elevare Education Foundation. This unique structure provides meaningful progression pathways for pupils and families, as well as broad development and career opportunities for staff across the wider Group. Our teams are united by a shared belief in the power of education to change lives. By continuing to grow our Trust and welcoming new expertise and perspectives, we aim to strengthen our schools further and extend the positive impact we have on our communities.

Equal Opportunities: London South East Academies Trust is fully committed to being an Equal Opportunities Employer and to creating a diverse, inclusive and respectful working environment, free from discrimination and harassment. We welcome and encourage applications from all, regardless of race, nationality, ethnic origin, religion or belief, sex, gender identity, sexual orientation, disability, age, parental status or marital or partnership status. As a Disability Confident Committed employer, we will offer an interview to applicants who declare a disability and meet the essential criteria for the role.

If you have accessibility needs or require any reasonable adjustments to support you through the application or interview process, please let us know. Please note that if a suitable applicant is identified, we may close the advert before the published closing date. If you have any specific queries about the role, please contact us.

As the Trust supports children and vulnerable adults, all roles are exempt from Section 4(2) of the Rehabilitation of Offenders Act 1974. Appointments are subject to an enhanced DBS check and, where relevant, a Children’s and/or Adult’s Barred List check. Any offer of employment may be withdrawn if these checks are unsatisfactory. Self-disclosure is required as part of the recruitment process, and failure to make a full disclosure or to provide sight of a DBS certificate is likely to result in withdrawal of an offer. The Trust’s DBS policy on the recruitment of ex-offenders is available on request. All appointments are also subject to verification of the right to work in the UK, in line with Home Office requirements. Original documentation will be required prior to commencement of employment.