At a Glance
- Tasks: Support pupil welfare and attendance, collaborating with staff and external agencies.
- Company: Join a dynamic Multi-Academy Trust focused on outstanding education.
- Benefits: Inclusive workplace, professional development, and a chance to make a real difference.
- Other info: Opportunity for career growth in a supportive environment.
- Why this job: Be a key player in improving student well-being and attendance at Heron Academy.
- Qualifications: Strong communication skills and a passion for supporting young people.
The predicted salary is between 30000 - 40000 € per year.
About the role
London South East Academies Trust is a Multi‑Academy Trust, sponsored by London SouthEast Colleges. The Trust aims to provide outstanding education and training for young people across the region, bringing together specialist provision to provide a real alternative to mainstream education.
MAIN PURPOSE OF THE JOB
The post holder will be accountable to the DSL. To achieve the highest possible levels of attendance and well‑being for all pupils at Heron Academy. To support the Senior Leadership Team in creating lasting improvement in the quality of provision through attendance with professionalism and high expectations. To develop systems to ensure all key performance indicators are measured appropriately on a regular basis.
KEY RESPONSIBILITIES OF THE JOB HOLDER
- To work in collaboration with SLT on pupil welfare and attendance.
- To manage and take a lead on all multi‑agency working concerning pupil welfare within academy, liaising directly with SLT when required.
- To work with the Attendance Officer to monitor the attendance of all pupils at Heron Academy daily and liaise directly with SLT/external agencies when required using relevant data to report to key personnel.
- To support the Attendance Officer in carrying out daily attendance calls, prioritising CLA, CP and CIN pupils.
- Work with the most troubled families, providing necessary support and guidance and provide pathways to specific multi‑agency teams.
- To work with the Designated Safeguarding Lead in monitoring all safeguarding concerns at Heron on a daily basis, liaising directly with SLT/external agencies when required.
- To include attendance at the safeguarding forum each week and providing minutes as required.
- To be an initial point of contact for safeguarding issues for pupils, parents/ carers, staff and other key stakeholders.
- To liaise with parents/ carers as point of contact for support/ welfare issues and attendance issues, including CAF and Social Care issues within academy.
- Advise the SLT/external agencies on any action that may be required regarding any pupil within Heron Academy.
- To be available for pupils/ parents/ carers at Heron before and after school each day.
- Support induction of new pupils and their parents/ carers, including both academic and SEMH assessments, in conjunction with the therapy team.
- To attend necessary training to support CPD for their role within the academy.
- Attending all meetings both at Heron Academy and externally.
Contacts & Relationships
- To work in partnership with a range of agencies and providers as appropriate to deliver an outstanding provision in regards to safeguarding pupil welfare and attendance.
- To work with the SLT on the Heron development plan and any other academy wide plans as directed.
- To attend team meetings and participate in activities that support the senior leadership team in the maintenance of discipline and ethos.
- To assist and support other members of staff to ensure the smooth running of Heron, including involvement in offsite activities.
General
- To carry out the duties and responsibilities of the post in accordance with Heron Academy policies and relevant to health and safety guidance and legislation.
- To use IT systems as required to carry out duties of the post in the most effective manner.
- To participate in performance management and undertake training and professional development as appropriate.
- To undertake other duties appropriate to the post that may reasonably be required by SLT.
- To ensure that all services within the areas of responsibility are provided in accordance with Heron's commitment to high quality provision.
- At all times carry out the responsibilities of the post with regard to Heron's Equal opportunity policies.
- Attend school‑based meetings and complete relevant administrative tasks.
- Undertake any other duties commensurate with the level of the post, as required to ensure the efficient and effective running of Heron Academy.
- Be physically fit and prepared to undertake positive handling training with all staff as required by the SLT.
- Be prepared to use, and support other staff, using positive handling techniques as a last resort in conflict management.
Health and Safety
- To take reasonable care for his/her own health and safety and any other person(s) who may be affected by his/her acts or omissions at work, in accordance with Health & Safety legislation.
- To promote the protection and safeguarding of learners through the active implementation of relevant school policies and procedures with particular reference to child protection policy, positive handling policy, behaviour policy and the staff code of conduct, and to raise any concerns relating to such procedures which may be noted during the course of duty.
- To have a valid Enhanced DBS disclosure that will be rechecked every 3 years.
Equal Opportunities
London South East Academies Trust is fully committed to being an Equal Opportunities Employer and to creating a diverse, inclusive and respectful working environment, free from discrimination and harassment. We welcome and encourage applications from all, regardless of race, nationality, ethnic origin, religion or belief, sex, gender identity, sexual orientation, disability, age, parental status or marital or partnership status. As a Disability Confident Committed employer, we will offer an interview to applicants who declare a disability and meet the essential criteria for the role. If you have accessibility needs or require any reasonable adjustments to support you through the application or interview process, please let us know.
Family Liaison Officer employer: LSEAT
London South East Academies Trust is an exceptional employer dedicated to fostering a supportive and inclusive work environment for its staff. With a strong focus on professional development, employees are encouraged to grow their skills while contributing to the well-being and success of students at Heron Academy. The Trust's commitment to equal opportunities and collaboration with various agencies ensures that staff can make a meaningful impact in the community, all within the vibrant setting of London.
StudySmarter Expert Advice🤫
We think this is how you could land Family Liaison Officer
✨Tip Number 1
Network like a pro! Reach out to your connections in education or related fields. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the academy and its values. Show them you’re not just another candidate; you’re genuinely interested in their mission and how you can contribute to pupil welfare and attendance.
✨Tip Number 3
Practice common interview questions, especially those related to safeguarding and multi-agency collaboration. We want you to feel confident and ready to showcase your skills and experience!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team at Heron Academy.
We think you need these skills to ace Family Liaison Officer
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the role of Family Liaison Officer. We want to see how you can contribute to improving pupil welfare and attendance at Heron Academy!
Showcase Your Communication Skills:As a Family Liaison Officer, you'll be working closely with parents, pupils, and various agencies. Use your application to demonstrate your strong communication skills and any relevant experiences that showcase your ability to connect with families.
Highlight Your Teamwork Experience:Collaboration is key in this role! Share examples of how you've successfully worked in teams, especially in educational or welfare settings. We love to see how you can support our Senior Leadership Team and other staff members.
Apply Through Our Website:Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensure you’re considered for the role. We can't wait to hear from you!
How to prepare for a job interview at LSEAT
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Family Liaison Officer. Familiarise yourself with the key aspects of pupil welfare, attendance monitoring, and multi-agency collaboration. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Prepare Real-Life Examples
Think of specific situations from your past experiences where you've successfully supported families or improved attendance. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will give the interviewers a clear picture of how you handle challenges and work with others.
✨Show Your Passion for Education
Express your enthusiasm for working in an educational environment and your commitment to improving student well-being. Share any relevant experiences or motivations that drive you to support pupils and their families. This will help you connect with the interviewers on a personal level.
✨Ask Thoughtful Questions
At the end of the interview, be ready to ask insightful questions about the academy's approach to pupil welfare and attendance. This shows that you're engaged and eager to contribute. Consider asking about the support systems in place for families or how the school collaborates with external agencies.
