Head of Student Voice

About the job

We are on the lookout for someone who can strategically lead and inspire teams to amplify student voice and advocacy across LSE. This role requires a dynamic leader who can drive impactful service delivery in representation, advice, and policy while ensuring legal compliance and operational excellence. The ideal candidate will be skilled in resource management, stakeholder engagement, and supporting elected officers to create positive change. They will also excel in fostering student communities, managing budgets, as well as continually adhering to our organisational strategy, helping to enhance the student experience.

You will lead the Advice, Policy, and Representation teams to enable effective student voice and advocacy across the whole of LSE.

Your key role is:

• To provide strategic leadership by driving quality across the teams, increasing impact, and maximising deployment of resources to improve the experience for students at LSE.
• To be responsible for the department’s operational planning, and involvement in delivering the Union’s strategic aims.
• To support and empower the elected Officers to represent LSE students to make effective positive change.

If this sounds like you, then please apply.

Who are we looking for?

This role is fast-paced and so you’ll need exceptional organisation and planning skills, with the ability to juggle multiple priorities at once in a calm, effective manner.

The team you will be managing cuts across several areas and contains five people. We’re therefore looking for a confident leader with line management experience who is able to inspire, motivate and develop a talented and ambitious team to reach their full potential.

You will be a kind, supportive leader who cares about the people in their charge, but who also has high standards and is able to performance manage when needed to ensure the team meets expected standards and delivers expected results.

We are looking for someone with exceptional written and verbal communication skills; an ability to interpret complex information and present it in a concise and accessible manner; and with experience of delivering high quality research and policy output.

With responsibility for leading on several projects, both within the team and cross-organisationally, prior project management experience and knowledge will be important, as will the ability to liaise with stakeholders at all levels.

Knowledge or prior experience within Higher Education or the student movement would certainly be an advantage, but is not essential and we very much welcome applications from those outside students’ unions who have transferable skills and a willingness to learn.

We want to be the best, and for that we want to recruit the best. If you share our ambition and want to join a fun, supportive team seeking to set the benchmark for excellence in the sector, we would love to hear from you.

Why apply?

Because you’re excited by the challenge! The exact opposite of corporate, we’re progressive, daring and creative individuals working to make a difference in unconventional workplaces.

Benefits and Perks

In return for your passion and experience we offer:

• 25 days holidays per year
• Additional closure periods at Christmas and Easter on top of your 25 days annual leave and bank holidays
• Free LSE Students’ Union gym membership, advice from dedicated sports professionals, with a wide range of activities including yoga classes, dance classes, pilates classes available free for SU staff
• Cycle to Work scheme enabling significant savings on a bicycle purchase
• Access to LSE staff training courses
• Ability to purchase TOTUM (NUS) card giving wide range of discounts
• Flexibility for work-life balance
• Interest-free Travel loan

Who we are:

Part business, part charity, part membership body – students’ unions are all seriously fun places to work. They are organisations in their own right. Professionally run, but different. Professional teams support elected student leaders to make change, improve lives and fulfil potential; we help make it happen.

Founded in 1897, LSE Students’ Union is one of the oldest Students’ Unions in the UK and is the representative and campaigning body for students at The London School of Economics and Political Science (LSE). We also fund and facilitate student activities on campus, including societies, sports clubs, media groups, and raise money for charities via Raising and Giving (RAG) initiatives.

How do we recruit?

We want to ensure all systems, policies and processes are free from bias or discrimination and are fair and accessible, therefore we ask that all candidates complete ourApplication Process:

• Part 1. Complete a Personal statement and covering letter stating what skills and experience you must bring to the role and why you want to work for London School of Economics Students’ Union. Please ensure that your personal statement is no longer than two pages. Please ensure that you pay particular attention in your application to detailing how you meet the requirements of the person specification.
• In addition, please answer the following questions in a cover note;
  • Why do you want to work for London School of Economics Students’ Union and how do your values align with ours?
  • What skills, experience and qualities can you bring to the role to develop our student voice?
  • Please can you tell us when you have improved student voice and closed the feedback loop?
• Part 2. Complete an Equal Opportunities Monitoring and Contact Form, so that we’re able to contact you if shortlisted for an interview. This will only be seen by our HR team (and will therefore have no impact on shortlisting), but it does help us gather and analyse demographic information about our applicants.
• Part 3. Please attach your completed CV outlining the jobs or voluntary roles you have had.

Want to apply?

To apply for this role, please complete an online application.

Job application timeline

• Closing date: Sunday, 12th January 2025
• Intended Interview date: Monday, 20th January 2025

Compulsory Requirement – The UK Government sets the legal regulations that we are required to follow. As an employer we must ensure that everyone is eligible to work in the UK and this is done by us checking and making a copy of the correct original identification/documentation before your first day of work. Currently, we require you to have the right to work in the UK, as we are not a Home Office approved sponsor.

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