Lancashire and South Cumbria NHS Foundation Trust (LSCFT) is seeking Call Handlers for the Initial Response Service in Accrington. You will take calls from professionals and service users, provide information, and route queries to the appropriate clinical teams, ensuring accurate documentation and timely onward referrals.
Training and strong IT skills are essential in this fast-paced role. You will work within a supportive supervision framework to handle crises with professionalism and
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Mental Health Crisis Call Handler in Accrington employer: LSCft
At Lancashire and South Cumbria NHS Foundation Trust, we pride ourselves on being an exceptional employer dedicated to the well-being of our staff and the communities we serve. Our inclusive work culture fosters teamwork, continuous learning, and personal development, ensuring that every Registered Mental Health Nurse has the opportunity to thrive in a supportive environment. With flexible working options and a commitment to diversity, we empower our employees to balance their professional and personal lives while making a meaningful impact in mental health care.
