Lancashire and South Cumbria NHS Foundation Trust (LSCFT) is seeking patient-focused Call Handlers to support the Initial Response Service (IRS) in Accrington. You will take calls from professionals and service users, clarifying details and recording information to aid onward referral.
The role requires resilience, IT proficiency, and a compassionate approach. You will work in a fast-paced mental health crisis pathway with training provided.
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Crisis Call Handler - Flexible NHS Mental Health Role in Accrington employer: LSCft
At Lancashire and South Cumbria NHS Foundation Trust, we pride ourselves on being an exceptional employer dedicated to the well-being of our staff and the communities we serve. Our inclusive work culture fosters teamwork, continuous learning, and personal development, ensuring that every Registered Mental Health Nurse has the opportunity to thrive in a supportive environment. With flexible working options and a commitment to diversity, we empower our employees to balance their professional and personal lives while making a meaningful impact in mental health care.
