At a Glance
- Tasks: Support sales and projects by managing enquiries, CRM records, and social media content.
- Company: Leading supplier of acoustic wall and ceiling systems in the UK and Ireland.
- Benefits: Competitive salary, annual reviews, generous leave, and a family-friendly workplace.
- Other info: Office-based role with excellent transport links and career development opportunities.
- Why this job: Join a dynamic team and play a key role in exciting projects.
- Qualifications: 2 years in sales admin, strong communication skills, and Excel proficiency.
The predicted salary is between 25000 - 27000 € per year.
About Us
LSA are leading suppliers of acoustic wall and ceiling panel systems in the UK and Ireland working as exclusive export partners for our international manufacturers. We champion our products across the supply chain from project conception and specification with architects and designers, to working with purchasing and installation teams to get our products on site and installed to the best standards. We are proud of our high project success rate which is in no small part down to our expert estimating and technical specialists as well as our dynamic supporting and leadership teams.
About the role
Sales and Comms Administrator is a business support role responsible to both the Sales Manager and Projects Director. The bulk day to day work in this role is keeping on top of new and existing enquiries by phone and email. This could look like following up with architects after a sales meeting or product information and samples have been sent out, or getting feedback from installers after project costing has been issued. This is a vital role in our business process as our sales timelines can last a year or longer so keeping up with our supply chain at all stages of a project is key. Additionally, this role takes responsibility for some CRM database management including creating new contact and company records and defining relationship trees as well as creating and updating opportunity records for new and existing projects. In conjunction with this monthly and quarterly excel reports are compiled to track sales and enquiries. This role will also include some social media and online content work, uploading and sharing project case studies and other content from our suppliers as well as posting general company news and updates. This is a full time, permanent role based out of our office in Witham which is close to the mainline train station and transport links and we also have car parking available.
Key Responsibilities
- Following-up job leads from direct and database enquiries
- Following-up existing projects
- Updates, revisions and re-issuing of quotations
- Maintaining up to date CRM records
- Maintaining up to date project information records and notes
- Process incoming enquiries to database
- Compiling and updating sales and live project reports in Excel
- Working with sales manager on social media and online content including sourcing and commissioning professional photography
About you
Essential
- Minimum 2 years experience in sales admin or customer support role
- Clear and confident written and verbal communication skills
- Ability to manage your own workload and prioritise multiple tasks effectively
- Team player and happy to support other roles when required
- Working knowledge of Microsoft office programs – particularly Excel
Desirable
- Construction industry experience
- Experience working in a small company
- Wordpress
- Goldmine CRM
- NBS Chorus
What you will get
- Competitive salary with annual reviews and bonus scheme
- Family friendly workplace
- Generous annual leave entitlement
- Opportunities for role development
- Employee pension scheme
Full Time Permanent
Office Based
Salary £25-27,000 DOE
How to apply
If this role is of interest we would love to hear from you by phone or email ahead of sending over your CV if you would like to find out more about the job or what we do.
Sales and Communications Administrator in Witham employer: LSA Projects Ltd
At LSA, we pride ourselves on being a supportive and dynamic employer, offering a family-friendly workplace that values employee growth and development. Our competitive salary packages, annual reviews, and bonus schemes reflect our commitment to recognising hard work, while our close-knit team environment fosters collaboration and innovation. Located in Witham, with excellent transport links and parking facilities, we provide an ideal setting for those looking to thrive in the sales and communications field within the construction industry.
StudySmarter Expert Advice🤫
We think this is how you could land Sales and Communications Administrator in Witham
✨Tip Number 1
Get to know the company inside out! Research LSA's products and their role in the supply chain. This will help you tailor your conversations and show genuine interest when you reach out.
✨Tip Number 2
Don’t just wait for job leads to come to you. Be proactive! Follow up on any enquiries or leads you find, and don’t hesitate to reach out to architects or installers to gather feedback.
✨Tip Number 3
Show off your communication skills! When you connect with the team, be clear and confident in your messages. Whether it’s via phone or email, make sure you convey your enthusiasm for the role.
✨Tip Number 4
Utilise our website to apply! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on being part of our team at LSA.
We think you need these skills to ace Sales and Communications Administrator in Witham
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your sales admin or customer support experience, and don’t forget to showcase your communication skills!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Sales and Communications Administrator role. Mention specific examples of how you've managed enquiries or supported sales teams in the past.
Show Off Your Excel Skills:Since this role involves compiling reports in Excel, it’s a good idea to mention any relevant experience you have with spreadsheets. If you’ve created reports or managed data before, let us know!
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at LSA Projects Ltd
✨Know Your Stuff
Before the interview, make sure you understand LSA's products and their role in the supply chain. Familiarise yourself with acoustic wall and ceiling panel systems, as well as the construction industry. This will help you speak confidently about how your skills can contribute to their success.
✨Showcase Your Communication Skills
Since this role involves a lot of communication, be prepared to demonstrate your clear and confident written and verbal skills. Practice answering common questions succinctly and consider how you would follow up on enquiries or feedback from clients, as this is a key part of the job.
✨Excel at Excel
Given that you'll be compiling reports and managing CRM records, brush up on your Excel skills. Be ready to discuss how you've used Excel in previous roles, whether it's for tracking sales or managing data. If you have any specific examples, share them!
✨Be a Team Player
LSA values teamwork, so think of examples where you've supported colleagues or worked collaboratively. Highlight your ability to manage multiple tasks while helping others, as this will show you're a good fit for their dynamic environment.