At a Glance
- Tasks: Support sales and projects by managing enquiries, CRM records, and social media content.
- Company: Leading supplier of acoustic wall and ceiling systems in the UK and Ireland.
- Benefits: Competitive salary, annual reviews, generous leave, and a family-friendly workplace.
- Other info: Full-time, permanent role with excellent career development opportunities.
- Why this job: Join a dynamic team and play a key role in exciting projects.
- Qualifications: 2+ years in sales admin, strong communication skills, and Excel proficiency.
The predicted salary is between 25000 - 27000 € per year.
About Us
LSA are leading suppliers of acoustic wall and ceiling panel systems in the UK and Ireland working as exclusive export partners for our international manufacturers. We champion our products across the supply chain from project conception and specification with architects and designers, to working with purchasing and installation teams to get our products on site and installed to the best standards. We are proud of our high project success rate which is in no small part down to our expert estimating and technical specialists as well as our dynamic supporting and leadership teams.
About the role
The Sales and Comms Administrator is a business support role responsible to both the Sales Manager and Projects Director. The bulk day to day work in this role is keeping on top of new and existing enquiries by phone and email. This could look like following up with architects after a sales meeting or product information and samples have been sent out, or getting feedback from installers after project costing has been issued. This is a vital role in our business process as our sales timelines can last a year or longer so keeping up with our supply chain at all stages of a project is key. Additionally, this role takes responsibility for some CRM database management including creating new contact and company records and defining relationship trees as well as creating and updating opportunity records for new and existing projects. In conjunction with this, monthly and quarterly Excel reports are compiled to track sales and enquiries. This role will also include some social media and online content work, uploading and sharing project case studies and other content from our suppliers as well as posting general company news and updates. This is a full time, permanent role based out of our office in Witham which is close to the mainline train station and transport links and we also have car parking available.
Key Responsibilities
- Following-up job leads from direct and database enquiries
- Following-up existing projects
- Updates, revisions and re-issuing of quotations
- Maintaining up to date CRM records
- Maintaining up to date project information records and notes
- Process incoming enquiries to database
- Compiling and updating sales and live project reports in Excel
- Working with sales manager on social media and online content including sourcing and commissioning professional photography
About you
Essential
- Minimum 2 years experience in sales admin or customer support role
- Clear and confident written and verbal communication skills
- Ability to manage your own workload and prioritise multiple tasks effectively
- Team player and happy to support other roles when required
- Working knowledge of Microsoft Office programs – particularly Excel
Desirable
- Construction industry experience
- Experience working in a small company
- Wordpress
- Goldmine CRM
- NBS Chorus
What you will get
- Competitive salary with annual reviews and bonus scheme
- Family friendly workplace
- Generous annual leave entitlement
- Opportunities for role development
- Employee pension scheme
- Full Time Permanent Office Based Salary £25-27,000 DOE
How to apply
If this role is of interest we would love to hear from you by phone or email ahead of sending over your CV if you would like to find out more about the job or what we do. sales@LSAProjects.co.uk 01376 501199 (Jared - Projects Director, Rebecca - Sales Manager)
Sales and Communications Administrator in Essex employer: LSA Projects Ltd
At LSA, we pride ourselves on being a supportive and dynamic employer, offering a family-friendly workplace that values employee growth and development. Our competitive salary package, annual reviews, and bonus scheme reflect our commitment to recognising hard work, while our office in Witham provides convenient transport links and a collaborative environment where every team member plays a vital role in our success.
StudySmarter Expert Advice🤫
We think this is how you could land Sales and Communications Administrator in Essex
✨Tip Number 1
Get to know the company inside out! Research LSA's products and projects, and understand their role in the supply chain. This will help you tailor your conversations and show genuine interest when you reach out.
✨Tip Number 2
Don’t just wait for job leads to come to you. Be proactive! Follow up on any enquiries you’ve made, and don’t hesitate to reach out to the Sales Manager or Projects Director directly. A friendly phone call can make a big difference.
✨Tip Number 3
Show off your communication skills! Whether it’s through emails or social media, make sure your messages are clear and engaging. This is key for a role that involves following up with architects and installers.
✨Tip Number 4
Keep your CRM skills sharp! Familiarise yourself with Goldmine CRM or similar systems. Being able to demonstrate your ability to manage databases effectively will set you apart from other candidates.
We think you need these skills to ace Sales and Communications Administrator in Essex
Some tips for your application 🫡
Show Off Your Communication Skills:Since this role is all about keeping the lines of communication open, make sure your written application reflects your clear and confident communication style. Use concise language and avoid jargon to keep it straightforward.
Tailor Your CV and Cover Letter:We want to see how your experience aligns with our needs. Highlight your sales admin or customer support experience, especially if you've worked in a similar industry. Customising your application shows us you're genuinely interested!
Be Organised and Detail-Oriented:This role involves managing multiple tasks and keeping track of various projects. In your application, demonstrate your organisational skills and attention to detail. Maybe mention a time you successfully juggled several responsibilities!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep everything organised and ensures your application gets the attention it deserves. Plus, it’s super easy!
How to prepare for a job interview at LSA Projects Ltd
✨Know Your Stuff
Before the interview, make sure you understand LSA's products and their role in the supply chain. Familiarise yourself with acoustic wall and ceiling panel systems, as well as the construction industry. This will help you speak confidently about how your skills can contribute to their success.
✨Showcase Your Communication Skills
As a Sales and Communications Administrator, clear communication is key. Prepare examples of how you've effectively followed up on enquiries or managed customer relationships in previous roles. Be ready to demonstrate your written and verbal skills during the interview.
✨Excel at Excel
Since this role involves compiling reports in Excel, brush up on your Excel skills before the interview. Be prepared to discuss your experience with data management and how you've used Excel to track sales or manage projects in the past.
✨Be a Team Player
LSA values teamwork, so think of examples where you've supported colleagues or collaborated on projects. Highlight your ability to prioritise tasks and manage your workload while being flexible to assist others when needed.
