At a Glance
- Tasks: Deliver exceptional service and create memorable dining experiences for our guests.
- Company: Join the award-winning Quality Chop House, a respected British restaurant in London.
- Benefits: Enjoy 50% staff discount, enhanced leave, mental health support, and career development opportunities.
- Other info: Work in a dynamic environment with a focus on respect, generosity, and collaboration.
- Why this job: Be part of a supportive team that values your growth and passion for hospitality.
- Qualifications: Experience in hospitality is a plus, but a positive attitude and willingness to learn are key.
The predicted salary is between 31500 - 38500 £ per year.
Join the Team at One of London's Most Respected British Restaurants. The Quality Chop House is looking for passionate Waiters, Waitresses and Front of House Team Members to join our award-winning restaurant in Farringdon. Known for our ingredient-led British cooking, exceptional seasonal produce and warm, thoughtful hospitality, we're proud to be one of London's most respected restaurants. Just as importantly, we're proud of our reputation as a great employer, where talented people are supported to build fulfilling and rewarding careers in hospitality. If you're passionate about great food, genuine service and working as part of a close-knit team, we'd love to hear from you.
Benefits & Career Development
- 50% staff discount across all Woodhead Restaurant Group restaurants for up to six guests
- Enhanced maternity and paternity leave
- Access to confidential mental health support
- Paid company sick leave
- Additional annual leave with long service (up to three extra days)
We're passionate about developing our people. Through structured training, mentoring and genuine opportunities for progression, many of our managers and chefs have grown their careers from junior positions within the group.
The Role
As a member of our Front of House team, you'll play an important role in delivering the experience our guests return for time and time again. Great hospitality at The Quality Chop House is attentive without being intrusive, knowledgeable without being pretentious, and always generous. Working alongside the kitchen and your fellow floor team members, you'll help ensure every service is smooth, professional and welcoming.
Your responsibilities will include:
- Welcoming guests with warmth and professionalism
- Delivering attentive and knowledgeable service throughout each shift
- Taking food and drink orders confidently and accurately
- Serving exceptional seasonal food and carefully selected wines
- Preparing the restaurant before service and maintaining high standards throughout the day
- Working closely with the kitchen to ensure seamless communication and service
- Helping create a positive, collaborative atmosphere for both guests and colleagues
Every detail matters, and every member of the team contributes to creating memorable dining experiences.
About You
We're looking for people who genuinely enjoy hospitality and take pride in looking after others. You'll ideally have:
- Experience as a Waiter, Waitress, Front of House Team Member or Restaurant Server (although experience isn't essential if you have the right attitude)
- A warm, positive and enthusiastic approach
- Excellent communication and people skills
- Strong attention to detail
- The ability to remain calm and professional during busy services
- Curiosity about food, wine and hospitality
- A willingness to learn and develop your skills
Above all, we're looking for people who care about their craft, enjoy working as part of a supportive team and want to deliver outstanding hospitality every day.
About Us
Woodhead Restaurant Group is home to five independent London restaurants: The Quality Chop House, Portland, Clipstone, 64 Goodge Street, Quality Wines. Since opening Portland in 2015, we've grown thoughtfully by investing in talented people rather than pursuing rapid expansion. Our goal has always been to create restaurants where both guests and teams feel genuinely looked after.
Diversity & Inclusion
Woodhead Restaurant Group is proud to be an equal opportunities employer. We welcome applications from people of all backgrounds and are committed to creating inclusive workplaces where everyone feels respected, valued and able to thrive. If you require any adjustments during the recruitment process, we're happy to support you.
Waiter/Waitress employer: LS Lexington
Quality Wines, part of the Woodhead Restaurant Group, is an exceptional employer in the heart of Farringdon, renowned for its vibrant work culture and commitment to employee development. With a focus on individual growth, we offer comprehensive training and a supportive environment that values honesty and respect, ensuring our team members thrive both personally and professionally. Join us to be part of a celebrated team where your passion for food and wine can flourish, and enjoy a rewarding career in one of London's happiest hospitality workplaces.
StudySmarter Expert Advice🤫
We think this is how you could land Waiter/Waitress
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like LS Lexington. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to LS Lexington
Don't be shy about reaching out to LS Lexington directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Waiter/Waitress
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about LS Lexington and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at LS Lexington
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
