Mama Diam Floor Server

Key Responsibilities

• Inventory Management: Take charge of monitoring stock levels and inform the Restaurant Manager or Assistant Manager when items are running low.
• Restaurant Cleanliness: Maintain a clean and welcoming environment throughout the restaurant, including dining areas and service stations.
• Host Assistance: Assist the Head Host in managing the seven rooms, ensuring smooth seating and guest flow.
• Training Support: Assist in training new staff on menu items and service procedures to maintain high standards of service and consistency.
• Customer Relations: Foster positive relationships with managers, colleagues, and guests, ensuring a friendly and professional atmosphere at all times.
• Lost and Found Follow-up: Take responsibility for following up on lost and found items, ensuring proper procedures are followed.
• Handling Complaints: Address customer comments or complaints promptly and professionally. If issues cannot be resolved, elevate them to the Restaurant Manager for assistance.
• Multitasking: Demonstrate the ability to work efficiently on multiple tasks simultaneously, ensuring that service runs smoothly.

Requirements

• Positive attitude, teamwork mindset, and professionalism
• Strong communication and customer service skills
• Able to work shifts, weekends, nights, and public holidays
• Prior experience in F&B, hospitality, or bar environment preferred (but not always required)
• Basic knowledge of alcohol, cocktails, and bar service is an advantage

Benefits

• Medical & Hospitalization Insurance
• Profit Sharing Bonus
• Transport will be provided home on Friday & Saturday
• Employee discounts at MamaDiam, Lou Shang and Synthesis.

Working Hours

• 3pm – 10:30pm
• 3pm – 12am (Friday & Saturday)
• 5.5 days work week, alternating between 5 and 6 days work shift.

Location

• Mama Diam, 38 Prinsep St, #01-01, Singapore 188665