At a Glance
- Tasks: Lead global seafood audit delivery and ensure high technical standards.
- Company: Join LRQA, a leader in assurance and risk management.
- Benefits: Competitive salary, diverse workplace, and opportunities for growth.
- Other info: Collaborative culture with a focus on integrity and diverse perspectives.
- Why this job: Shape the future of seafood assurance while making a real impact.
- Qualifications: Experience in service delivery and strong understanding of seafood systems.
The predicted salary is between 60000 - 80000 £ per year.
We are looking for an experienced and driven Service Delivery Manager – Seafood to lead global delivery across our seafood assurance programmes. This is a senior leadership role with full accountability for ensuring audits are delivered on time, to the highest technical standards, and in line with customer and commercial expectations. You will play a key role in shaping a scalable, high-performing global delivery model while maintaining strong technical credibility across fisheries, aquaculture, and supply chain assurance.
What You’ll Be Doing
- Global Service Delivery Leadership
- Lead and coordinate seafood audit delivery across multiple regions
- Maintain a clear, end-to-end view of delivery performance, risks, and capacity
- Establish governance, planning cycles, and escalation frameworks
- Ensure consistent execution of standards and client expectations globally
- Capacity Planning & Workforce Development
- Own global demand and capacity planning across seafood programmes
- Build and maintain a strong, technically capable auditor network
- Identify capability gaps and lead recruitment of seafood auditors
- Ensure the right mix of skills, accreditations, and geographical coverage
- Technical Leadership
- Act as a technical authority for seafood assurance delivery
- Ensure alignment with key global standards (e.g., fisheries, aquaculture, and supply chain schemes)
- Drive auditor competence, training, and calibration
- Provide support on complex audits and technical escalations
- Planning, Performance & Utilisation
- Optimise auditor deployment and utilisation across regions
- Balance technical capability, client demand, and seasonal cycles
- Drive performance against KPIs including utilisation, on-time delivery, and customer satisfaction
- Commercial & Financial Performance
- Deliver against revenue, margin, and cash flow targets
- Improve efficiency, reduce delivery risk, and maximise audit throughput
- Align workforce strategy to support margin and cost control
- Governance & Quality
- Ensure compliance with accreditation and scheme requirements
- Maintain consistency and quality across all audit programmes
- Lead continuous improvement across global delivery
- Leadership & Stakeholder Management
- Lead global teams through delivery managers and technical leads
- Build a high-performance, accountable, and collaborative culture
- Work closely with Sales, Technical, Finance, and Operations teams
- Manage delivery, technical, and client escalations
What We’re Looking For
- Proven experience in service delivery, audit operations, or a comparable leadership role
- Strong understanding of seafood production systems (fisheries, aquaculture, or supply chain)
- Experience working with certification or assurance schemes
- Demonstrated ability to manage global teams and complex operations
- Strong commercial awareness and financial accountability
- Excellent stakeholder management and communication skills
At LRQA, we believe that as a leading Global Leading Assurance and Risk Management Service provider, our talented people are our risk management advantage. We believe the best outcomes come from diverse perspectives, shared ambition and working together with integrity. That's how we build a workplace where everyone can contribute, grow and thrive.
Service Delivery Manager - Seafood employer: LRQA
At LRQA, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters collaboration and integrity. Located in the vibrant city of Edinburgh, our team enjoys a supportive environment with ample opportunities for professional growth and development, particularly in the seafood assurance sector. Join us to lead global initiatives while benefiting from a diverse workplace that values your contributions and encourages you to thrive.
StudySmarter Expert Advice🤫
We think this is how you could land Service Delivery Manager - Seafood
✨Join Food Science Communities
Get involved in food science forums and communities, both online and offline. Platforms like LinkedIn Groups or Reddit can be goldmines for job leads and valuable insights. Plus, you’ll connect with other food enthusiasts who might even point you towards openings at companies like LRQA.
✨Attend Industry Conferences and Workshops
Check out exhibitions and workshops in the food science sector. Events like the International Congress on Food Technology are not just knowledge hubs, but also great networking opportunities. You never know who you might bump into – perhaps a hiring manager from LRQA!
✨Show Off Your Passion for Food Tech
Start a blog or social media channel showcasing innovative food science projects or trends. This not only showcases your expertise but also raises your visibility in the field. When you apply for a role at companies like LRQA, they’ll see you’re proactive and truly passionate about food technology.
✨Leverage University Career Services
If you're fresh out of uni, make use of your career services! They often have exclusive job boards and connections with companies looking for graduates. Don't forget to mention your interest in roles like those at LRQA, and they might have insider tips or referrals just for you!
We think you need these skills to ace Service Delivery Manager - Seafood
Some tips for your application 🫡
Showcase Your Relevant Projects:When applying for a role in food science and technology at LRQA, make sure to highlight any relevant projects or research you've worked on. Whether it’s a dissertation, a lab experiment, or a product development idea, detail these experiences to demonstrate your hands-on skills in the field—employers love to see practical applications of your knowledge!
Highlight Technical Skills:In the food science and technology industry, technical skills are key. Be sure to list any specific skills you have related to food safety, quality control, or food processing technologies on your CV. Also, mention any software or analytical tools you’re proficient in, as this shows you're ready to hit the ground running at LRQA.
Tailor Your Cover Letter:As this is a full-time position, your cover letter should convey not just why you want the job, but also how you fit into the company's vision. Talk about your passion for food science and how your background uniquely positions you to contribute to LRQA. Make it personal and compelling!
Include Certifications:If you have any certifications related to food science, safety, or technology, be sure to mention them. These can really set you apart from other candidates! List them prominently on your CV and discuss how they relate to the role at LRQA. It shows you're committed to your professional development.
How to prepare for a job interview at LRQA
✨Know Your Lab Tech!
Given that you’re diving into food science and technology, brush up on the specific technologies and lab equipment mentioned in the job description. Familiarising yourself with tools like gas chromatography or texture analyzers will show that you’re serious about the technical side of things.
✨Show Off Your Project Experience
Prepare to discuss any relevant projects or research you've undertaken in food science. Whether it’s developing a new recipe, conducting taste tests, or analysing nutritional content, having tangible examples can really show off your expertise and passion for the field.
✨Emphasise Your Soft Skills
Don't underestimate the importance of teamwork and communication in food science roles. Be ready to highlight instances where you’ve effectively collaborated with others or communicated complex scientific ideas clearly. This can make a huge difference in landing that full-time gig!
✨Stay Up-to-Date with Industry Trends
Make sure you’re clued up about the latest trends in food science and technology — think sustainability, food safety, and innovative processing techniques. Discussing these topics during your interview can demonstrate your enthusiasm for the field and how you can contribute to LRQA’s mission.
