Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead and manage tailored programs for corporate clients across Europe.
- Company: Join a leading firm focused on responsible sourcing and sustainability.
- Benefits: Competitive salary, career growth, and opportunities to make a real impact.
- Why this job: Shape innovative solutions while building strong client relationships in a dynamic environment.
- Qualifications: Experience in sustainability, supply chain management, and strong project management skills.
- Other info: Collaborative culture with opportunities for professional development and travel.
The predicted salary is between 48000 - 84000 ÂŁ per year.
The Programs business leads LRQA's efforts to develop tailored solutions for large corporate clients, fostering deep, strategic relationships. These bespoke solutions, which range from managing fully outsourced Responsible Sourcing Programs to interim, geographically, or topically targeted support, often drive the creation of new services that can be scaled across LRQA. With Programs frequently serving as the foundation for broader offerings, the role demands a strong customer focus and a solutionsâdriven mindset. While leveraging LRQA's existing capabilities, solutions are shaped by each client's unique processes, culture, and risk profile.
We are now seeking an experienced and detailâoriented individual to join our Advisory Programs team. This role will be responsible for overseeing a select number of Programs engagements in the EMEA region, as well as onboarding and managing new outsourced Programs clients, ensuring a smooth transition from program design to full implementation. In addition, the individual will be supporting the business with developing new Programs opportunities.
The ideal candidate will bring deep expertise in human rights, supply chain management, and audit programs, with a proven track record of implementing, managing, or supporting human rights due diligence (HRDD) programs for multinational companies.
Key Job Responsibilities â Overview- Manage and Oversee Select Program Clients in Europe
- Support Program Opportunities Across EMEA and UK & Ireland
- Onboard New Program Clients and Teams
- Act as the lead program manager for a portfolio of key Program clients across Europe, overseeing implementation, stakeholder coordination, and ongoing service delivery.
- Oversee delivery performance across assigned clients, ensuring programs run efficiently, meet KPIs, comply with SLAs, and remain within budget.
- Serve as a trusted advisor to clients on responsible sourcing, sustainability, and human rights risks in complex, global supply chains.
- Build and maintain strong client relationships to drive satisfaction, retention, and strategic growth opportunities.
- Manage outsourced and embedded delivery models, ensuring effective audit scheduling, supplier engagement, remediation support, and consultative guidance.
- Supervise and support clientâfacing teams to ensure consistency, highâquality service delivery, and clientâcentric problemâsolving.
- Collaborate with EMEA leadership and commercial teams to identify and shape new Program opportunities aligned with LRQA's growth strategy.
- Support business development efforts by advising sales teams on program design, solution tailoring, and strategic positioning.
- Provide subjectâmatter expertise during proposal development, client presentations, and scoping discussions.
- Lead the onboarding of new Program clients by developing tailored engagement plans, meeting cadences, and communication frameworks.
- Conduct onboarding meetings and crossâfunctional workshops with clients and internal stakeholders to align on scope, expectations, and success metrics.
- Contribute technical expertise and insights during proposal and pitch development for prospective Program clients.
- Minimum of years of experience in sustainability, responsible sourcing, human rights, or supply chain management.
- Experience managing a social audit program on the brand/retail side, or support the implementation from a service provider side including planning, execution, and followâup on remediation.
- Demonstrated knowledge of common audit methodologies such as SMETA, BSCI, SLCP, and familiarity with global labor standards.
- Handsâon experience with human rights due diligence programs, ideally for multinational clients or within complex supply chains.
- Strong clientâfacing project management skills, with the ability to manage multiple stakeholders and competing priorities.
- Excellent written and verbal communication skills; capable of simplifying complex topics for diverse audiences.
- Fluent in English; additional languages a plus.
- Based in EMEA, UK & I and able to travel occasionally.
- Experience with regulatory frameworks (e.g., EU CSDDD, UK Modern Slavery Act, French Duty of Vigilance Law).
- Familiarity with global supply chain structures and procurement practices.
- Consulting, audit delivery, or assurance background is a strong asset.
- Strong analytical and reporting skills; experience with program dashboards or audit management systems is a plus.
- Certification or coursework in sustainability, human rights, supply chain, or project management (e.g., SA, PMP, ISO, etc.).
If you are successful in securing a role with us, you will be subject to preâemployment checks, depending on the legal requirements and practices in your country of employment. If eligible, these checks will include right to work, identification, verification of employment history, education, and criminal records where permitted by local law. All checks will be conducted in accordance with applicable privacy and data protection regulations.
Senior Manager, Programs in Birmingham employer: LRQA
Contact Detail:
LRQA Recruiting Team
StudySmarter Expert Advice đ€«
We think this is how you could land Senior Manager, Programs in Birmingham
âšTip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a Senior Manager role. Personal recommendations can make a huge difference, so donât be shy about asking for introductions.
âšTip Number 2
Prepare for interviews by researching the company inside out. Understand their values, recent projects, and challenges they face in responsible sourcing and human rights. This will help you tailor your responses and show that youâre genuinely interested in what they do.
âšTip Number 3
Practice your pitch! Be ready to explain how your experience aligns with the role and how you can contribute to their goals. A confident delivery can set you apart from other candidates.
âšTip Number 4
Donât forget to apply through our website! Itâs the best way to ensure your application gets seen by the right people. Plus, it shows youâre serious about joining our team at LRQA.
We think you need these skills to ace Senior Manager, Programs in Birmingham
Some tips for your application đ«Ą
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in managing programs, especially in sustainability and human rights. We want to see how your skills align with the specific needs of our clients.
Showcase Your Client Management Skills: Since this role is all about building strong client relationships, share examples of how you've successfully managed client expectations and delivered tailored solutions in the past. We love a good success story!
Be Clear and Concise: When writing your application, keep it straightforward and to the point. Use clear language to explain your experiences and achievements. We appreciate clarity and want to understand your journey without any fluff.
Apply Through Our Website: Donât forget to submit your application through our website! Itâs the best way for us to receive your details and ensures youâre considered for the role. We canât wait to hear from you!
How to prepare for a job interview at LRQA
âšKnow Your Stuff
Make sure you brush up on your knowledge of human rights, supply chain management, and audit programs. Familiarise yourself with common audit methodologies like SMETA and BSCI, as well as relevant regulatory frameworks. This will show that you're not just a candidate, but a knowledgeable expert ready to tackle the challenges of the role.
âšTailor Your Approach
Since the role involves developing tailored solutions for clients, think about how you can demonstrate your ability to customise strategies. Prepare examples from your past experiences where you've successfully adapted your approach to meet specific client needs or overcome unique challenges.
âšBuild Rapport
During the interview, focus on building a connection with your interviewers. Ask insightful questions about their current programs and express genuine interest in their work. This will not only help you stand out but also showcase your strong client-facing skills, which are crucial for this position.
âšShowcase Your Leadership Skills
As a Senior Manager, you'll need to lead teams and manage client relationships. Be prepared to discuss your leadership style and provide examples of how you've successfully managed teams or projects in the past. Highlight your ability to motivate others and ensure high-quality service delivery.
