Senior Business Analyst in Birmingham

We’re looking for an experienced and inquisitive Senior Business Analyst to play a pivotal role in shaping LRQA’s Cyber Digital Strategy – a flagship initiative in our journey to become a truly digital-first assurance provider. This role sits within the Digital Transformation team and works in close partnership with LRQA’s Cyber leadership, including senior executives across the business, as well as the Product Owner, Product Delivery Lead, and development squads. You’ll act as a bridge between strategy and execution – translating business ambition into tangible, valuable digital outcomes.

You’ll engage directly with senior stakeholders and, at times, with clients to understand their evolving needs, test ideas, and gather feedback on digital services. Your insight and analysis will directly influence how LRQA designs and delivers secure, scalable, and intelligent solutions across the Cyber portfolio – spanning SOC operations, Pen Testing, Attack Surface Management, AI-driven automation, and digital client engagement – all unified through the LRQA Cyber Portal.

Together with the Product Delivery Lead, you’ll form part of a core, multidisciplinary delivery squad – combining agile delivery, technical innovation, and user‑centric design to create secure, high‑value digital products.

• Strategic Analysis & Value Definition

• Partner with Cyber leadership and senior stakeholders to understand strategic priorities, business challenges, and desired outcomes.
• Lead discovery and definition activities to frame business opportunities, value cases, and measurable success criteria.
• Act as the guardian of business value – ensuring every feature, epic, or user story has a clear rationale, measurable impact, and traceability to strategic objectives.
• Translate business needs into structured models, such as process flows, user journeys, and system interactions, that guide design and development.

• Work hands‑on within agile squads to define features, write user stories, and maintain backlogs in collaboration with Product Owners and Developers.
• Partner with the Product Delivery Lead to plan and prioritise sprints, ensuring alignment with strategic goals and capacity constraints.
• Collaborate with architects, developers, and QA engineers to validate that solutions meet business and technical expectations.
• Support release readiness by confirming that acceptance criteria and business outcomes are fully met before deployment.

• Engage directly with senior executives and, where appropriate, clients to validate needs, test assumptions, and gather actionable feedback.
• Facilitate workshops, playback sessions, and demonstrations to align stakeholders on decisions and priorities.
• Communicate insights and findings clearly, creating concise, evidence‑led documentation that informs decision‑making across teams.

• Mentor and coach junior analysts across the Digital Transformation community, sharing methods and promoting standards of excellence.
• Contribute to the evolution of LRQA’s Business Analysis practice, refining templates, toolkits, and agile BA techniques.
• Champion a culture of curiosity, collaboration, and evidence‑based decision‑making across the Cyber delivery team.
• Promote alignment with LRQA’s Discovery‑to‑Deliver (DD) framework and transformation governance, ensuring traceability and consistency across the lifecycle.

• Experienced business analyst with a strong record of shaping and delivering digital products or transformation programmes in complex organisations.
• Hands‑on experience working within agile product teams, from discovery through to delivery.
• Strategic thinker able to connect long‑term business vision with immediate delivery priorities.
• Excellent communicator and facilitator, comfortable bridging business, product, technical, and executive domains.
• Confident engaging directly with clients and senior stakeholders to capture insights and test concepts.
• Skilled in using data, process modelling, and design thinking to frame problems and identify opportunities.
• Awareness of cybersecurity, SaaS, or digital service models (SOC, Pen Testing, or automation) is an advantage.
• Naturally curious, diligent, and unafraid to challenge constructively. You thrive in ambiguity, seek evidence, and bring structure and clarity to complex problems.
• Business analysis certification or equivalent experience preferred.

If you are successful in securing a role with us, we will carry out pre‑employment checks in accordance with what is allowed under local law. These checks will include, (as permitted): right to work, identification, verification of employment history, education, and criminal records. We may involve the third‑party supplier to run the background checks as needed and your data will be retained for a period as needed for the purpose of employing you. Your data will be stored in accordance with all relevant privacy legislation. Please contact us if you have any questions or concerns.