Housekeeping Supervisor

LRM Prime specialise in delivering exceptional residential management services to upscale residential and mixed-use developments, primarily in the prestigious heart of Central London. With unmatched expertise in managing prime and super-prime properties, we bring our clients' brands and values to life, offering bespoke solutions that elevate luxury living to the next level.

Location: Vauxhall, London

Employment Type: Fixed Term Contract (1 year)

About the Role:

We are seeking an experienced and highly professional Housekeeping Supervisor to oversee the day-to-day housekeeping operations within a super prime residential development in the heart of London. The ideal candidate will have exceptional attention to detail, a discreet and service-oriented approach, and a proven track record in luxury environments such as five-star hotels, private residences, or premium hospitality settings.

Key Responsibilities:

• Supervise, support, and coordinate the activities of the housekeeping team to ensure the highest standards of cleanliness, presentation, and hygiene are consistently maintained across all residential and common areas.
• Conduct regular inspections of apartments, corridors, lobbies, lifts, stairwells, and amenities (e.g., cinema, gym, lounges) to ensure pristine condition.
• Liaise with residents and the concierge/management team to address and resolve housekeeping-related requests or concerns promptly and professionally.
• Develop and maintain detailed cleaning schedules and checklists in line with luxury standards.
• Train, motivate, and manage housekeeping staff to ensure excellence in service delivery, grooming, and conduct.
• Monitor inventory levels of cleaning supplies, linens, and equipment, and place timely orders to ensure continuous operations.
• Ensure compliance with all health and safety regulations, COSHH standards, and company procedures.
• Coordinate with external contractors or specialist cleaners when necessary.
• Maintain accurate records of staff performance, cleaning logs, and incidents.

Requirements:

• Minimum 3 years of experience in a housekeeping supervisory role, ideally within luxury residential or 5-star hospitality environments.
• Exceptional eye for detail and a commitment to the highest levels of cleanliness and presentation.
• Strong leadership and communication skills, with the ability to manage and inspire a team.
• Discreet, trustworthy, and respectful of residents’ privacy and confidentiality.
• Proficiency in English (spoken and written); additional languages are a plus.
• Good understanding of cleaning techniques, equipment, and materials appropriate for high-end finishes and furnishings.
• Right to work in the UK.

Benefits:

• Competitive salary
• Uniform provided
• Ongoing training and development
• Opportunities for progression within a prestigious residential portfolio
• Working in a refined and respectful environment

We are an equal opportunities employer and are committed to creating an inclusive environment for all employees. We welcome applications from all individuals regardless of age, disability gender, gender identity, marital status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. We celebrate diversity and strive to ensure that everyone is treated fairly, with respect, and has access to equal opportunities throughout their career with us.